Server Administration Internship (Fall 2023)

Overview

Are you interested in gaining meaningful work experience at one of the nation's leading specialty retailers? As a Spencer's & Spirit Halloween IT Intern you'll have the opportunity to enhance your skill set, explore your talents, and network with our company leaders. Our internship program offers a challenging, hands-on experience in a rewarding, supportive environment. Our goal is to prepare you to jump into a career post-graduation.

Former interns often describe our internship program as the most fun they've ever had – at a company where our mission is 'Life's a Party. We're Makin' It Fun!' and 'So Much Fun It's Scary!' what else could you expect? With a small group of interns there is a close relationship between supervisors, mentors, and interns, which fosters an environment of companionship and learning.

Some highlights of our program include:

• Paid, full-time internship
• Workshops with our Corporate Executives including the CIO
• 30% discount at Spencer's and Spirit Halloween Stores

Responsibilities

The Server Team Intern helps provide server and cloud support for the organization. They assist users with installation, troubleshooting and diagnosing of cloud computing related issues. Duties may include performing tests on software, configuring new offerings, creating tickets and logging the resolution. You will work closely with various levels of administrators in multiple areas of Infrastructure with opportunities to be exposed to other ongoing infrastructure projects.

• Work with Server Administrators to review Microsoft Office 365 and Azure Online toolsets
• Document current usage of Microsoft Office 365 toolsets (Outlook, Teams, OneDrive, SharePoint)
• Document current usage of Microsoft Azure toolsets
• Review best practices for how to best utilize the toolsets in a corporate environment
• Write internal and end-user documentation for how to best use and manage Microsoft Office 365 applications
• Work with Server Administrators to identify and implement new features within the Office 365 and Azure toolsets that will benefit the organization
• Install and configure appropriate software and functions according to specifications
• Ensure security and privacy of networks and computer systems
• Work with Sever Administrators on Patching, upgrading and building Windows based servers
• Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)
• Work within various teams within the Infrastructure umbrella to maintain a stable and robust compute environment

Qualifications

• Excellent diagnostic and problem solving skills
• Excellent communication ability
• Outstanding organizational and time-management skills
• High level understanding of diverse computer systems and networks
• Knowledge of Internet security and data privacy principles