Critical Facilities Technician - job 1 of 2

As a Critical Facilities Technician at Serverfarm, your daily responsibilities include monitoring and maintaining the mechanical, electrical, and plumbing infrastructures essential for data center operations. You'll perform routine maintenance tasks, manage environmental conditions within critical areas, assist with planning corrective measures, and ensure compliance with safety laws. In addition, participating in site processes like MOP/SOP documentation is vital as well.

To become a successful Critical Facilities Technician at Serverfarm, you should have experience working in data centers, specifically related to operating and maintaining chilled water cooling systems, DX cooling systems, backup electrical systems, and building management systems. Strong skills in communication and self-management are crucial, as the role demands alignment with evolving priorities in a critical tech environment.

Serverfarm is committed to the growth of its employees, especially in roles like the Critical Facilities Technician. With our plans for 4x growth in the coming years, you will have ample opportunities to develop new skills, take on different challenges, and grow within our global operations. Our focus on innovation and sustainability means that your contributions will directly influence the future of data management.

Safety is a top priority at Serverfarm. As a Critical Facilities Technician, you'll adhere to local, state, and federal safety regulations while operating within the data center. You'll be expected to escort outside contractors and ensure they comply with Serverfarm's safety protocols while reporting and addressing any safety issues immediately.

The salary range for the Critical Facilities Technician role at Serverfarm is between $25 to $30 an hour, depending on your individual skills, experience, and location. This competitive salary reflects the critical nature of the role and our appreciation for the responsibilities undertaken in maintaining our data center environments.

When faced with this question, highlight your hands-on experience with the critical systems in data centers, such as cooling, electrical, and building management systems. Discuss specific projects or maintenance tasks you've been involved in, emphasizing your ability to meet customer requirements effectively.

Explain your approach to task prioritization, perhaps mentioning how you assess urgency and impact on operations. Describe a time when you successfully managed several responsibilities simultaneously, showcasing your adaptability and organizational skills.

Provide a robust overview of your knowledge in operating and maintaining various MEP systems. Discuss any relevant certifications and specific experiences that demonstrate your technical expertise in these areas.

Talk about your awareness of local, state, and federal safety laws; detail the processes you follow to ensure compliance and safety in the workplace. Use examples from past experiences to illustrate how you promote safety in critical environments.

Showcase your problem-solving skills by describing your methodical approach to unexpected situations. Emphasize the importance of maintaining communication with the team and documenting incidents appropriately while executing the necessary measures to resolve them.

Share your experience in liaising with contractors, emphasizing your ability to enforce guidelines and protocols. Provide an example where you managed contractor work effectively to ensure safety and compliance with company standards.

Highlight qualities such as attention to detail, technical expertise, and strong communication skills as essential. Share a personal anecdote that reflects how one of these qualities has helped you succeed in past roles.

Discuss your understanding of data center operations, including common metrics related to efficiency and uptime. Provide examples of how your awareness of these metrics has influenced your work and decision-making in previous roles.

Outline your approach to routine maintenance, such as developing a schedule, using a CMMS, and conducting site rounds. Emphasize the importance of thorough documentation and adherence to industry best practices.

Convey your enthusiasm for joining Serverfarm by mentioning their innovative approach to data center operations and future growth opportunities. Discuss how your career goals align with the company’s vision for sustainable growth in the data center industry.