SERVICE ASSOCIATE

You belong at St. Luke’s: Our family celebrates and supports you and encourages you to grow. Our family is there for you on the good days, the challenging days and everything in between. Join the St. Luke’s family, and see how you can be part of making life better for our patients, their families and each other. Description:

Performs the daily, routine cleaning duties in a designated area according to the performance standards set. Performs duties and responsibilities in a manner consistent with our mission and values.

Principle Accountabilities: % of Time Spent

1. Performs routine cleaning of assigned patient rooms, baths, laboratories, offices, rest rooms, locker rooms or other areas using standard cleaning supplies and disinfectants to the high standards of cleanliness and disinfecting as directed. Measured by: Supervisory observation, as reported by others and documented discrepancies. (40%)

2. Dusts and wet mops floors and vacuums carpets; dusts and cleans furniture, fixtures, horizontal surfaces, vents, etc. Sanitizes and/or polishes mirrors, glass partitions, doors and similar interior glass surfaces; scours or polishes drinking fountains, bathtubs, showers, sinks or other porcelain surfaces; empties, sanitizes and re-lines wastebaskets. Replenishes bathroom and rest room supplies of paper towels, toilet tissue and soap; reports maintenance needs and safety hazards to Housekeeping Supervisor per established department procedures. Measured by: Supervisory observation, as reported by others and documented discrepancies. (30%)

3. Upon patient discharge, strips beds, washes/sanitizes everything that came into contact with the patient. Sanitizes patient care equipment (i.e.- IV poles, bedside commodes, walkers, etc) before placing them in storage. Disposes of disposable utensils used by patient (i.e.- bed pans, urinals, water pitchers, wash basins, etc). Reports any patient's belongings left behind to nursing for prompt removal. Washes and cleans discharged patient unit, including bed, chest, table, locker and drawers. Makes bed and replenishes patient supplies, following established department and hospital procedures. Measured by: Supervisory observation, as reported by others and documented discrepancies. (10%)

4. Performs assigned project work including but not limited to general cleaning of chairs, waste baskets, kick plates, convectors, bathroom walls, doors and door frames, lower windows and tracks, casters on movable furniture and wheelchairs/stretchers as requested. Measured by: Supervisory observation, as reported by others and documented discrepancies. (10%)

5. Cleans and performs nominal maintenance on upright vacuum (i.e.- change bag, check for blockage), work carts and equipment; following department policy and procedure, removes unsafe equipment form service. Meets safety and cleanliness guidelines 100% of the time. Measured by: Supervisory observation, as reported by others and documented discrepancies. (5%)

6. Performs other work duties as assigned. (5%)

Total 100%

Education:
No formal education required.

Experience:
Some knowledge of institutional cleaning preferred, but not required After brief training, ability to demonstrate correct use of work-related chemicals, supplies, tools and equipment The assessment, care and treatment of patients is not required in this position. However, this position needs to be courteous with patients of all ages and respectful of the patient's privacy and guard confidential patient information.