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Administrative Assistant (Full Time)

Our associates celebrate lives. We celebrate our associates.Consider the possibilities of joining a Great Place to Work!Provides administrative support to a funeral home, cemetery, crematory or a combination of these facilities. Assists with special projects, research, and resolving problems. Schedules meetings, drafts memos, transcribes notes, creates presentations, generates reports, and prepares and monitors invoices and expenses.JOB RESPONSIBILITIES• Schedules meetings• Makes travel arrangements• Plans events• Completes management expense reports• Responds to inquiries in writing and or verbally• Pulls monthly reports• Enters contract details into information system and maintains other related documents• Orders and checks memorial to ensure accuracy• Processes annual funeral home and cemetery license renewals• Codes and scans invoices• Processes accounts payable and other accounting support transactions• Receives incoming telephone calls and assist callers with any questions or comments, direct calls to appropriate team members• Schedules call-in appointments for Sales• Files and maintains customer information• Maintains office and facility supplies as well as fax machines, copiers and network printers• Prepares daily schedules• Administers HR processes including new hire paperwork, background checks and bonus processing• Maintains processes to ensure compliance with policies and procedures including SOX administration and audit• Trains others on policies, procedures and new company initiatives• Maintains a friendly attitude offering assistance and guidance to all persons entering the locationMINIMUM REQUIREMENTSEducation• High school diploma or equivalentExperience• 3 years of experience working in a customer-focused and fast-paced professional environmentKnowledge, Skills and Abilities• Must have advanced computer, internet and word processing (typing minimum of 40 – 60 wpm) skills• Working knowledge of office equipment including calculators, copiers, printers, fax machines, telephone console• Ability to handle confidential and sensitive information with discretion• Effective communication skills, both orally and in writing• High level of compassion and integrity• Ability to follow instructions and work with minimal supervisionPostal Code: 47304Category (Portal Searching): Administration and ClericalJob Location: US-IN - Muncie

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What You Should Know About Administrative Assistant (Full Time), Service Corporation International

Join us as an Administrative Assistant at our Muncie, IN location, where we not only celebrate lives but also our incredible team! This full-time role at a funeral home, cemetery, and crematory promises a fulfilling experience as you provide vital administrative support. In this position, you’ll engage in a variety of tasks, including scheduling meetings, making travel arrangements, and planning events. Your keen organizational skills will really shine as you complete management expense reports, respond to inquiries, and prepare timely reports. You must be comfortable in a fast-paced environment, as you’ll be pulling monthly reports, entering contract details into our systems, and maintaining essential documents. We believe in compassion and integrity, so part of your role will involve handling sensitive information discreetly while assisting callers with their needs. Not only will you manage office supplies, but you'll also have the chance to administer HR processes, train fellow team members, and ensure we remain compliant with company policies. If you have at least three years of experience in a customer-focused role, alongside advanced computer skills and strong communication abilities, we’d love to hear from you! Join us and be a part of something truly special!

Frequently Asked Questions (FAQs) for Administrative Assistant (Full Time) Role at Service Corporation International
What are the main responsibilities of an Administrative Assistant at a funeral home in Muncie, IN?

As an Administrative Assistant at our Muncie, IN location, you'll take on a variety of important responsibilities, including scheduling meetings, making travel arrangements, handling expense reports, and responding to inquiries. You will also manage office supplies and assist with HR processes, showcasing your organizational skills in a supportive environment.

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What qualifications are required for the Administrative Assistant position in Muncie, IN?

For the Administrative Assistant position in Muncie, IN, candidates should have a high school diploma or equivalent and at least three years of experience in a customer-focused environment. Advanced computer skills and effective communication, both written and verbal, are essential to thrive in this role.

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Can I expect to undergo training as an Administrative Assistant at the funeral home in Muncie, IN?

Yes! As an Administrative Assistant at our funeral home in Muncie, IN, you will not only be trained on your specific tasks but also participate in onboarding sessions that cover company policies and procedures. Training helps ensure everyone is on the same page and prepares you for success in your new role.

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What skills are necessary for success as an Administrative Assistant in Muncie, IN?

To excel as an Administrative Assistant in Muncie, IN, strong organizational skills, effective communication abilities, and a high level of empathy are crucial. Technological proficiency, particularly with office software, and the ability to handle sensitive information confidentially are also essential qualities to possess.

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What is the work environment like for an Administrative Assistant at a funeral home in Muncie, IN?

The work environment for an Administrative Assistant at our funeral home in Muncie, IN, is family-oriented and compassionate. You'll work closely with a dedicated team focused on supporting families during important moments. While it may be fast-paced, the sense of camaraderie and shared mission creates a rewarding atmosphere.

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Common Interview Questions for Administrative Assistant (Full Time)
How do you prioritize tasks as an Administrative Assistant?

When prioritizing tasks as an Administrative Assistant, I focus on deadlines and the urgency of each task, often using tools like to-do lists or scheduling applications to manage my workload effectively.

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Can you describe your experience with office equipment?

I have extensive experience with various office equipment including copiers, printers, and fax machines, ensuring that I can troubleshoot common issues and maintain the functionality of these tools in a busy work environment.

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How do you handle confidential information?

Handling confidential information requires discretion and attention to detail. I maintain confidentiality by following company protocols and only sharing sensitive information with authorized personnel.

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What strategies do you use to manage stress in a fast-paced work environment?

To manage stress in a fast-paced environment, I practice mindfulness techniques, stay organized, and ensure I take short breaks when needed to maintain my productivity and focus.

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How do you approach working with a team?

I approach teamwork with open communication and a willingness to collaborate. I value each team member's input and strive to support my colleagues in achieving our shared goals.

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Can you give an example of a time you resolved a problem at work?

In my previous role, I faced a situation where a scheduling conflict arose for an important meeting. I promptly communicated with all parties, proposed alternative times, and ensured a prompt resolution without impacting our workflow.

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What software programs are you proficient in as an Administrative Assistant?

I am proficient in several office software programs, including Microsoft Office Suite and Google Workspace, enabling me to create documents, manage schedules, and analyze data effectively.

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How do you ensure accuracy in your work?

To ensure accuracy, I double-check my work, utilize checklists for complex tasks, and take the time to review documents before finalizing them to minimize errors.

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What is your experience in handling customer inquiries?

I have significant experience handling customer inquiries through various channels. I always approach these interactions with a friendly demeanor, aiming to provide clear information and resolve any issues efficiently.

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Why do you want to work as an Administrative Assistant at our funeral home in Muncie, IN?

I am eager to work as an Administrative Assistant at your funeral home in Muncie, IN, because I admire the mission of supporting families during their time of need and would be honored to contribute to such meaningful work.

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We believe in taking care of our associates, our communities and our environment. It's at the heart of our business and our core values of Respect, Integrity, Service Excellence and Enduring Relationships.

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Full-time, on-site
DATE POSTED
December 4, 2024

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