Job details

Assoc Software Quality Engineer - job 2 of 2

Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

What you get to do in this role:  

Maintain existing automation test frameworks
Collect and report quality metrics from test execution
Work with developers to design specific testing strategies for features being developed and automate them
Create comprehensive test plans, execute and automate them
Support engineering organizations in troubleshooting or addressing issues with applications and dev/test environments

Qualifications

To be successful in this role you have:

2 years of experience with technologies relevant to ServiceNow
Knowledge of programming or scripting language such as JavaScript, Python or Ruby
High level of creativity and quick problem-solving capabilities
Ability to test a system using techniques such as unit testing, run manual test cases, design an integration vs unit vs manual strategy, design a test reporting system, run load testing, figure out what to benchmark.
Some working knowledge and ability to use tools (such as IDE, debugger, build tools, source control, ServiceNow instances, profilers, system administration/Unix tools) to assist with daily tasks

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

ServiceNow Glassdoor Company Review

4.5

ServiceNow DE&I Review

4.6

CEO of ServiceNow

Bill McDermott

Approve of CEO

Average salary estimate

$65000 / YEARLY (est.)

min

max

$50000K

$80000K

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What You Should Know About Assoc Software Quality Engineer, ServiceNow

As an Associate Software Quality Engineer at ServiceNow, located in the beautiful Salarpuria Sattva Knowledge City, you’re stepping into a dynamic environment that emphasizes innovation and excellence. In this role, you will not only maintain existing automation test frameworks but also play a critical part in enhancing the quality of our cutting-edge solutions. Your day-to-day will involve collecting and reporting quality metrics from test executions and collaborating closely with developers to design tailored testing strategies for various features. You’ll have the exciting opportunity to create comprehensive test plans, execute them, and automate where possible, which is crucial for maintaining the high standards we set for our applications. Additionally, you'll support our engineering teams with troubleshooting and resolving issues related to applications and testing environments, helping to foster a culture of continuous improvement. Successful candidates will bring around two years of relevant experience, coupled with skills in programming languages like JavaScript, Python, or Ruby. We’re looking for creative problem solvers who can navigate manual and automated testing approaches to deliver robust solutions. At ServiceNow, we embrace diverse backgrounds and unique journeys, valuing the variety of perspectives this brings to our team. If you’re ready to make the world work better for everyone and contribute to a thriving company culture, we want to hear from you!

Frequently Asked Questions (FAQs) for Assoc Software Quality Engineer Role at ServiceNow

What are the key responsibilities of an Associate Software Quality Engineer at ServiceNow?

As an Associate Software Quality Engineer at ServiceNow, your main responsibilities include maintaining automation test frameworks, collecting and reporting quality metrics, designing testing strategies in collaboration with developers, creating comprehensive test plans, and troubleshooting application issues within the dev/test environments.