Commercial Account Executive - Hunter

As a Commercial Account Executive - Hunter at ServiceNow, you will focus on generating new business sales revenue from software licenses. You’ll engage with mid-market clients, develop a sales strategy for your assigned territory, and work closely with a marketing team to boost client acquisition and satisfaction.

To apply for the Commercial Account Executive - Hunter position at ServiceNow, you should have at least 3 years of experience in a sales role within the IT industry, a proven track record of meeting sales targets, and the ability to manage executive-level relationships effectively.

ServiceNow supports its Commercial Account Executives by providing comprehensive training, access to innovative marketing strategies, and a robust CRM system that helps maintain visibility throughout the sales process, ensuring you have the tools needed to succeed.

On a typical day, a Commercial Account Executive - Hunter at ServiceNow engages in territory planning, researches prospects, conducts product demonstrations, and manages ongoing account relationships to ensure customer satisfaction while driving ongoing revenue opportunities.

ServiceNow fosters a culture of inclusivity and flexibility, encouraging collaboration and innovation. Employees are empowered to explore their unique experiences and contribute to making the world work better, reflecting the company’s core mission.

Yes, the Commercial Account Executive - Hunter role at ServiceNow requires a willingness to travel between 10-20%, and potentially up to 30%, depending on the needs of your assigned territory and clients.

ServiceNow values diversity and encourages applicants from all backgrounds to apply, especially for the Commercial Account Executive position. This commitment to inclusivity ensures a rich variety of perspectives and experiences within the team.

In your response, outline a systematic approach that includes market research, leveraging existing connections, and utilizing CRM tools to identify potential leads. Emphasize the importance of understanding client needs and aligning solutions accordingly.

Share specific examples of successful strategies you've implemented, such as effective territory planning, engaging marketing collaboration, or customer relationship management techniques that led to significant results.

Discuss your methodology for product demonstrations, such as personalizing the demonstration to meet the client's specific pain points, understanding their business objectives, and proactively addressing potential questions or concerns.

Provide an example highlighting your ability to navigate difficulties, establish trust, and deliver value, thereby transforming the client relationship into a partnership that drives mutual success.

Discuss how you view marketing as an essential partner in the sales process. Cite ways you’ve collaborated on campaigns, aligned messaging, and used insights from marketing to enhance prospect engagement and conversions.

Explain your organizational techniques, such as setting priorities, using project management tools, and maintaining a schedule that allows for dedicated time to nurture relationships across all accounts.

Highlight key metrics like sales growth, customer acquisition costs, client satisfaction scores, and CRM data accuracy, emphasizing how tracking these metrics can drive effective sales strategies.

Describe your techniques for developing trust, such as being transparent, actively listening, considering client feedback, and consistently delivering on your commitments.

Mention any relevant CRM systems you’ve utilized, sales tracking software, communication tools, and their impact on enhancing your productivity and effectiveness in managing accounts.

Discuss your personal strategies for maintaining motivation, such as setting interim goals, celebrating small wins, seeking feedback, and keeping a positive outlook despite setbacks.