Sr Enterprise Account Executive - job 2 of 8

As a Sr Enterprise Account Executive at ServiceNow, your primary responsibilities include developing new business sales revenue through our SaaS license model, executing account and territory planning, and building strong relationships with C-suite executives. You'll also be orchestrating strategic account plans and working collaboratively with virtual teams to guide clients in leveraging our solutions effectively.

To thrive as a Sr Enterprise Account Executive at ServiceNow, you should have at least 10 years of experience in software or solutions sales, a strong ability to create trusted relationships with C-level clients, and a proven track record of meeting or exceeding sales targets. Familiarity with AI integration in business processes is also a plus.

Yes, the Sr Enterprise Account Executive role at ServiceNow involves travel, with an expectation of up to 50%. This travel is essential for building relationships with clients and conducting field-based sales activities.

Absolutely! ServiceNow encourages candidates from diverse backgrounds to apply, even if they don't meet every qualification perfectly. The company values unique experiences and is dedicated to inclusivity, welcoming those who have taken non-traditional career paths.

ServiceNow promotes flexibility and trust in its distributed work environment. As a Sr Enterprise Account Executive, you'll benefit from flexible work arrangements tailored to your role, providing you with the opportunity to balance your professional and personal life effectively.

When developing relationships with C-suite executives, it's crucial to understand their specific challenges and priorities. I focus on personalized communication, demonstrating value through insights tailored to their business needs. Building trust through consistent follow-up and providing thoughtful, strategic solutions is key.

Certainly! My experience in SaaS sales has involved extensive account management, from identifying prospects to closing deals. I emphasize understanding customer pain points and aligning our SaaS solutions with their needs, which is paramount to successfully driving new business.

I leverage a combination of market research, industry trends, and networking to identify potential customers. I focus on sectors that would benefit most from ServiceNow's solutions and refine my target list based on data-driven insights and existing relationships.

I integrate AI by utilizing data analytics and machine learning tools to understand market dynamics and customer behavior. This enables me to tailor my approach, identify opportunities for upselling, and enhance customer engagement by predicting their needs.

Key metrics I consider include the number of new clients acquired, revenue generated against targets, customer retention rates, and the length of sales cycles. These metrics provide insight into both personal performance and the overall effectiveness of our sales strategies.

I prioritize my sales activities by assessing each client's potential impact on revenue and relationship health. I use organizational tools to maintain focus and regularly adjust my strategies based on changing priorities without losing sight of long-term goals.

In a challenging sale, I realized the client had hesitations about ROI. To overcome this, I organized a demo showcasing specific case studies that aligned with their industry, demonstrating real-world value. This tailored solution ultimately helped secure the deal.

Teamwork is essential in my sales efforts. Collaborating with specialists and support teams allows us to provide comprehensive solutions to clients, enhancing our competitive advantage and driving collective success.

I stay updated with industry trends through regular reading of relevant publications, attending webinars and conferences, and engaging with networking groups. This continuous learning helps me provide clients with informed recommendations.

I am motivated by the challenge of solving clients' business problems through innovative solutions. Additionally, the opportunity to connect with executives and demonstrate the value of ServiceNow's offerings is incredibly fulfilling, driving my passion for excellence.