Job details

Sr Inbound Product Manager

Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

What you get to do in this role:  

Lead product strategy that sets us up for success as we look to grow to $10B+ in revenue
Communicate product priorities and build consensus
Assume leadership responsibilities as an accountable owner who is committed to the outcome regardless of the role or organizational boundaries
Work with multiple teams to guide projects through development and bring high-quality products to life
Integrate usability studies, research and market analysis into product requirements to enhance user satisfaction
Communicate complex problems into easily understood requirements and provide solutions
Develop and deliver multi-mode communications that convey a clear understanding of the needs of different audiences

Qualifications

To be successful in this role you have:

5+ years of software product management experience
Strong prioritization skills and the discipline to focus on high impact activities
Experience gathering and capturing product requirements and transforming them into a product roadmap
Deep curiosity about customer needs and a track record in building customer relationships and delivering customer-centric solutions

FD21

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

ServiceNow Glassdoor Company Review

4.5

ServiceNow DE&I Review

4.6

CEO of ServiceNow

Bill McDermott

Approve of CEO

Average salary estimate

$120000 / YEARLY (est.)

min

max

$100000K

$140000K

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What You Should Know About Sr Inbound Product Manager, ServiceNow

Imagine being part of a dynamic team at ServiceNow, where as a Sr Inbound Product Manager, you'll play a pivotal role in shaping our product strategy as we strive for remarkable growth. Located in the vibrant Salarpuria Sattva Knowledge City in Hyderabad, you'll lead efforts to connect innovative AI-powered solutions with customer needs. Your mission? To ensure our high-quality products not only meet expectations but exceed them. With your 5+ years of software product management experience, you will guide cross-functional teams through the development process, transforming complex challenges into understandable solutions that resonate with users. You’ll leverage market research and usability studies to enhance customer satisfaction, prioritizing high-impact activities to drive our revenue goals. Communication is key; your ability to convey ideas clearly will build consensus across the organization. If you're passionate about addressing customer curiosities and building strong relationships, this is the place for you. Your unique experience is welcomed here, as we believe diversity of thought leads to innovation. Join ServiceNow, and let’s make the world work better for everyone together!

Frequently Asked Questions (FAQs) for Sr Inbound Product Manager Role at ServiceNow

What does a Sr Inbound Product Manager do at ServiceNow?

At ServiceNow, a Sr Inbound Product Manager leads product strategy and ensures successful product outcomes by bringing together various teams to develop high-quality software solutions. The role combines market analysis, user feedback, and collaboration with stakeholders to prioritize product features that align with the company’s growth goals.