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Sr Software Engineer - job 1 of 7

Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

What you get to do in this role:   

  • Build high-quality, clean, scalable and reusable code by enforcing best practices around software engineering architecture and processes (Code Reviews, Unit testing, etc.)
  • Work with the product owners to understand detailed requirements and own your code from design, implementation, test automation and delivery of high-quality product to our users.
  • Implement software that is simple to use to allow customers to extend and customize the functionality to meet their specific needs
  • Contribute to the design and implementation of new products and features while also enhancing the existing product suite
  • Be a mentor for colleagues and help promote knowledge-sharing

Qualifications

To be successful in this role you have:

  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
  • 4+ years of experience with Java or a similar OO language
  • Passion for JavaScript and the Web as a platform, reusability, and componentization
  • Experience with data structures, algorithms, object-oriented design, design patterns, and performance/scale considerations
  • Experience with any of the modern UI frameworks like Angular, React or Vue
  • Analytical and design skills
  • Nice to have knowledge of public clouds like AWS, Azure, or Google
  • Apache Flink is nice to have

 

FD21

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!

For positions in this location, we offer a base pay of $140,700 - $239,200, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license. 

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Average salary estimate

$189950 / YEARLY (est.)
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$140700K
$239200K

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What You Should Know About Sr Software Engineer, ServiceNow

Are you ready to take your career to new heights as a Sr Software Engineer at ServiceNow? Located in sunny Santa Clara, California, ServiceNow is revolutionizing how we work with innovative AI-enhanced technology. With over 8,100 customers and a commitment to excellence, we're on the lookout for passionate engineers to join our team. In this exciting role, you will be responsible for building high-quality, scalable, and reusable code while promoting best software engineering practices such as code reviews and unit testing. Collaborate with product owners to truly own your code from design to delivery, ensuring a high-quality product reaches our users. If you're someone who thrives on creating user-friendly software that can be customized for customer needs, this position is a perfect fit. You will also have the opportunity to enhance our existing product suite and mentor fellow engineers, fostering a culture of knowledge-sharing. To be successful, you should have at least 4 years of experience with Java, a passion for JavaScript and web technologies, and a knack for thinking critically about integrating AI into our processes. We embrace inclusivity and encourage candidates from diverse backgrounds to apply, as unique experiences enrich our team. Join us on this journey to make the world work better for everyone!

Frequently Asked Questions (FAQs) for Sr Software Engineer Role at ServiceNow
What are the main responsibilities of a Sr Software Engineer at ServiceNow?

As a Sr Software Engineer at ServiceNow, you'll build high-quality, scalable, and reusable code, ensuring best practices around software engineering are followed. You will collaborate with product owners to gather requirements, manage the entire code lifecycle from design to delivery, and implement user-friendly software that meets customer needs.

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What qualifications are required for the Sr Software Engineer position at ServiceNow?

Candidates for the Sr Software Engineer role at ServiceNow should have at least 4 years of experience with Java or similar object-oriented programming languages. A good grasp of data structures, algorithms, and modern UI frameworks like Angular, React, or Vue is also essential. Experience with AI integration in work processes is a plus.

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How does mentorship work in the Sr Software Engineer role at ServiceNow?

In the Sr Software Engineer position at ServiceNow, you'll have the chance to mentor colleagues and promote knowledge-sharing within the team. This collaborative environment not only enhances your leadership skills but also contributes to the overall growth and development of the engineering department.

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What is the work culture like at ServiceNow for Sr Software Engineers?

ServiceNow fosters a flexible and inclusive work culture for Sr Software Engineers. With options for remote, in-office, or flexible work arrangements, employees are empowered to balance their professional and personal lives while being a part of a passionate team dedicated to innovation.

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What are the potential career growth opportunities for a Sr Software Engineer at ServiceNow?

At ServiceNow, a Sr Software Engineer has ample opportunities for career growth, including progression to senior technical roles, leadership positions, or specialized areas involving AI and cloud technologies. Your unique experiences and contributions are valued, and they play a critical role in shaping your career path.

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Common Interview Questions for Sr Software Engineer
How do you approach code reviews as a Sr Software Engineer?

In your response, explain your emphasis on constructive feedback, teamwork, and the importance of maintaining code quality. Illustrate how you view code reviews as a learning opportunity for both yourself and your peers.

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Can you describe a challenging project you worked on and how you overcame obstacles?

Be specific about the project details, the obstacles faced, and the steps you took to resolve them. This showcases your problem-solving abilities and capacity to work under pressure as a Sr Software Engineer.

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What is your experience with integrating AI into software development?

Discuss specific projects or tools you've used to incorporate AI in your previous work. Highlight your understanding of how AI can enhance workflow and decision-making processes in software engineering.

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How do you ensure that your software is user-friendly?

Outline your approach by discussing user feedback, testing methods, and clarity in design. Ensure your answer reflects a deep understanding of user experience principles.

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What programming languages and frameworks are you most comfortable with?

Focus on Java, JavaScript, and any modern frameworks you have worked with, such as Angular, React, or Vue. Explain why you prefer these tools and how they contribute to your development process.

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How do you stay updated with the latest technology trends?

Mention specific resources such as tech blogs, forums, online courses, or webinars that you follow to keep your skills sharp. This demonstrates your commitment to continuous learning as a Sr Software Engineer.

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Can you give an example of a time you mentored someone in your team?

Share a specific scenario where you guided a junior developer through a task or concept. Highlight the impact of your mentorship on their growth and on the team's success.

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Describe a situation where you had to work with cross-functional teams.

Provide a solid example detailing the collaboration with various teams such as product management, QA, or UX design. Reflect on the importance of communication and teamwork in achieving project goals.

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What design patterns do you commonly use in your projects?

Identify key design patterns you've utilized and explain their application in your work. This allows you to demonstrate your understanding of best practices in software architecture.

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Why do you want to work for ServiceNow as a Sr Software Engineer?

Express your admiration for ServiceNow's commitment to innovation and its impact on how organizations operate. Connect this with your own values and aspirations as a Sr Software Engineer to create a compelling narrative.

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We're on a mission to become the defining enterprise software company of the 21st century.

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CULTURE VALUES
Inclusive & Diverse
Mission Driven
Rise from Within
Diversity of Opinions
Work/Life Harmony
Empathetic
Feedback Forward
Take Risks
Collaboration over Competition
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Conferences Stipend
Paid Time-Off
Maternity Leave
Equity
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
March 25, 2025

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