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Staff Software Engineer, Core Platform

Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

What you get to do in this role:

  • Build high-quality, clean, scalable and reusable code by enforcing best practices around software engineering architecture and processes (Code Reviews, Unit testing, etc.)
  • Work with the product owners to understand detailed requirements and own your code from design, implementation, test automation and delivery of high-quality product to our users.
  • Design software that is simple to use to allow customers to extend and customize the functionality to meet their specific needs
  • Contribute to the design and implementation of new products and features while also enhancing the existing product suite
  • Be a mentor for colleagues and help promote knowledge-sharing

Qualifications

To be successful in this role you have:

  • 6+ years of experience with Java or a similar OO language
  • Passion for JavaScript and the Web as a platform, reusability, and componentization
  • Experience with data structures, algorithms, object-oriented design, design patterns, and performance/scale considerations
  • Experience with any of the modern UI frameworks like Angular, React or Vue
  • Analytical and design skills
  • Ability to manage projects with material technical risk at a team level

 

FD21

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!

For positions in this location, we offer a base pay of $158,500 - $277,500, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license. 

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Average salary estimate

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What You Should Know About Staff Software Engineer, Core Platform, ServiceNow

As a Staff Software Engineer on the Core Platform team at ServiceNow, you're stepping into an exciting opportunity to shape the future of our innovative AI-enhanced technology. Located in sunny Santa Clara, California, you'll be at the helm of developing robust, high-quality software that not only meets user needs but also sets best practices for engineering efforts among a talented team of engineers. You’ll engage directly with product owners, transforming detailed requirements into effective designs, and take ownership throughout the entire lifecycle of software development—from design to implementation, testing automation, and ensuring top-notch delivery. Your role will include mentoring colleagues, fostering a culture of knowledge-sharing, and continually contributing to the existing product suite while implementing new features and functionalities. If you’re passionate about Java and modern UI frameworks like Angular, React, or Vue, and you love crafting scalable, reusable code, this is the role for you! Plus, ServiceNow values inclusion in our team and encourages diverse candidates to apply, as we believe unique experiences foster creativity and innovation. So if you have at least 6 years of experience in this field, bring your analytical mindset, and let's work together to make the world work better for everyone!

Frequently Asked Questions (FAQs) for Staff Software Engineer, Core Platform Role at ServiceNow
What are the key responsibilities of a Staff Software Engineer at ServiceNow?

As a Staff Software Engineer at ServiceNow, your primary responsibilities include building high-quality, scalable software, designing user-friendly applications, collaborating with product owners to meet requirements, and mentoring junior developers. You'll be involved in all stages of product development—from design through implementation and testing, ensuring that you deliver high-quality solutions that empower our users.

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What qualifications are required for the Staff Software Engineer role at ServiceNow?

To excel as a Staff Software Engineer at ServiceNow, you should have at least 6 years of experience with Java or a similar object-oriented programming language, a strong passion for JavaScript, and familiarity with modern UI frameworks like Angular, React, or Vue. A solid understanding of data structures, algorithms, and performance considerations, along with project management skills, is also essential.

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How does the Staff Software Engineer position contribute to the Core Platform team at ServiceNow?

In the Staff Software Engineer role, you'll be pivotal in enhancing the Core Platform at ServiceNow by designing and implementing new products and features. Your coding expertise and focus on best practices will improve the scalability and reusability of our applications, directly influencing our ability to deliver superior technology solutions to our customers.

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Is experience with data structures and algorithms important for the Staff Software Engineer role at ServiceNow?

Absolutely! A strong foundation in data structures and algorithms is vital for a Staff Software Engineer at ServiceNow. This knowledge will empower you to design efficient, high-performance systems that can handle complex technical challenges associated with our cutting-edge platform.

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What is the work environment like for a Staff Software Engineer at ServiceNow?

At ServiceNow, the work environment for a Staff Software Engineer is one of flexibility and collaboration. You’ll have the opportunity to work with a diverse team dedicated to innovation in technology, while also enjoying various work persona options, including flexible, remote, or in-office work arrangements, based on project needs.

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Common Interview Questions for Staff Software Engineer, Core Platform
Can you describe your experience with Java and how it prepares you for the Staff Software Engineer role?

Discuss your extensive experience in Java, focusing on specific projects or systems where you implemented scalable solutions. Highlight key frameworks you’ve worked with and how your Java skills have enabled problem-solving in past roles.

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What is your approach to writing clean, reusable code?

Explain your methodology in code writing, emphasizing best practices you follow for maintainability and scalability. Give examples of how you’ve refactored code or enforced coding standards within your team.

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How do you handle project requirements and ensure alignment with product owners?

Describe a scenario where you collaborated with product owners to clarify requirements. Talk about your strategy for maintaining ongoing communication and integrating feedback throughout the development lifecycle.

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What modern UI frameworks do you prefer, and why?

Share your experiences with various frameworks like Angular or React, detailing scenarios where you chose one over the others. Highlight your understanding of the advantages each framework offers for building user-friendly applications.

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How do you ensure your software design is user-friendly?

Discuss techniques you employ to prioritize user experience in software design, like using user feedback, conducting usability testing, and implementing iterative design processes to refine your applications.

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Can you provide an example of a challenging technical problem you solved?

Outline a specific problem you faced in a project, your approach to analyzing the situation, the steps you took to address it, and the outcome. This shows your analytical skills and troubleshooting capabilities.

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How do you mentor junior engineers?

Talk about your philosophy on mentoring and knowledge-sharing. Give examples of how you’ve successfully guided less experienced colleagues in their development and the positive impact it had on the team.

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What is your experience with automated testing?

Describe your experience in integrating automated testing into your development workflow, the frameworks you’ve worked with, and the benefits you’ve seen in terms of efficiency and software reliability.

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How do you stay updated with the latest software development trends?

Highlight the resources you use, such as online courses, tech blogs, or developer communities. Discuss your commitment to continuous learning and how it contributes to your effectiveness as an engineer.

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What are some best practices you follow for code reviews?

Share your insights on the importance of code reviews for team collaboration and project success. Discuss best practices that include providing constructive feedback, recognizing good work, and ensuring adherence to coding standards.

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We're on a mission to become the defining enterprise software company of the 21st century.

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CULTURE VALUES
Inclusive & Diverse
Mission Driven
Rise from Within
Diversity of Opinions
Work/Life Harmony
Empathetic
Feedback Forward
Take Risks
Collaboration over Competition
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Conferences Stipend
Paid Time-Off
Maternity Leave
Equity
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
December 15, 2024

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