SVP, GTM Products and Technology

SVP, GTM Products & TechnologyKey Executive FunctionsServiceNow is looking for a transformative Senior Vice President of Digital Go-To-Market Products and Technology to join to the CIO organization, who will be responsible for creating and delivering a seamless, valuable and delightful pre-sale technology experience for our employees and customers. This person will:• Own the strategy and delivery of Go To Market technologies that improve customer and employee experience, accelerate quote to sale processes, and enable ServiceNow to scale.• Inspire the teams to innovate and transform the way work is done – with AI we can re-wire the way work happens which leads to accelerating revenue generation through scalable GTM/Sales and Customer systems and technical capabilities.• Co-develop products with the Chief Product Office.• Inspire customers with world-class experiences unified through our own ServiceNow platform as the digital front door.• Lead a highly technical global organization ensuring Sales, Marketing and Events applications deliver a frictionless experience to our internal and external customers.Key ResponsibilitiesYou will be a key member of a fast-moving and highly innovative Digital Technology Organization and the core executive leadership team responsible for inspiring thousands of customers and employees across their digital experience journeys. This role will help inspire teams to scale that far exceeds our customer expectations. By joining us on this mission, you have the rare opportunity to:•  Accelerate the innovative Go To Market product and engineering teams through research, development, experimentation, and strategic thinking.• Participate in deep technical design discussions within your team, across partner teams, and ensure that we’re building the right digital employee experiences.• Ensure that all IT applications and services exceed our customer’s expectations in terms of performance, scale, reliability, and functionality.• Directly impact ServiceNow’s sales pipeline and product adoption by customers through the demonstration of NOW on NOW.• Influence new pre-sales digital product opportunities and develop GTM messaging leveraging domain experience and market relationships.• Partner with executives across Sales, Marketing and Product organizations on scaling ServiceNow’s business and enabling new business models through innovation and technology.• Define and own all related solutions and experiences in assuring that ServiceNow employees and customers are able to engage in the pre-sales process with ease.ServiceNow is looking for executive experience managing a large-scale, global SaaS digital services and operations organization with 500+ employees in a scaling Fortune 500 with $10B+ in revenue. We are seeking a confident, design-thinking leader, with high EQ, and a passion for driving scale, transforming culture, organizational effectiveness, and increasing productivity using dynamic leadership, data-driven problem solving, and process improvement methodologies. Additionally:• Proven executive, transformative experience innovating, driving and delivering experiences across the pre-sales GTM systems, products and platforms.• 20 years+ leadership experience in technical product design, operations and strategy in a scaling company with $10B+ revenues.• Deep technical expertise across numerous IT systems, applications and platforms, including, CPQ, CRM, Marketing and Events workbenches.• Successfully built and mentored globally dispersed teams of product engineers, IT professionals, and analysts during your career.• Technical depth that allows you to build credibility with executives and your team to execute product, systems, and engineering strategies.• Led by example by rolling-up your sleeves and contribute day to day alongside your team. Also, demonstrate the ability to collaborate and disagree and commit for the betterment of ServiceNow.• An excellent communicator who can successfully communicate with both technical and non-technical stakeholders and to manage a globally distributed team.• Deep financial acumen and managed budgets at scale. Understand the financial impacts of decisions on your organization and ServiceNow.• Expertise in negotiating and working with cloud vendors across the hardware, software, colocation, and service provider industries.• People want to work with you; you understand both the domestic and global market for talent and know how to attract them to your team.ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at talent.acquisition@servicenow.com for assistance.For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.From Fortune. © 2022 Fortune Media IP Limited All rights reserved. Used under license.Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, ServiceNow.