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Job details

Wellness Coach

Min

USD $50,000.00/Yr.

Max

USD $55,000.00/Yr.

Position Overview

 

WELLNESS COACHES (CASE MANAGERS)Salary rate: Min $50k, Max $55k annually.

 

 

SCOPE OF ROLE:

The Wellness Coach will assist agency consumers with accessing needed community services (medical, psychological, substance abuse, vocational, food, clothing, etc.) through the development of a referral network, referral and follow up

 

ESSENTIAL DUTIES & RESPONSIBILITIES:• Provide case management to assigned caseload• Develop and monitor individual support plans in collaboration with agency consumers• Assist agency consumers with problem solving and crisis intervention• Accompany agency consumers on medical, psychiatric, and public benefit appointments, as necessary• Act as advocate for consumer as appropriate; encourage and support self-advocacy• Identification of any problems in daily living skills; hands on assistance and/or referral in addressing problems in daily living skills• Support Facilities Management staff in ensuring maintenance of apartment standards as outlined by S:US and DOHMH• Supportive counseling to agency consumers as needed• Regular home visits and hospital visits, as necessary• Maintenance of a strong working relationship with all therapeutic support services to ensure the best quality of care• Documentation of all services in compliance with agency standards• Assist with moves with consumers and staff; also include lifting, packing and cleaning• Work as a member of the social service team in the development of off-site recreation, socialization, educational and skill building activities with a view towards community inclusion and integration• Liaison to community-based services and groups including civic, social service government, and business organizations• Participate in ongoing individual and group supervision, team meetings, case conferences, division meetings and trainings• Adhere to on call cell phone system to facilitate crisis intervention, emergencies and other situations that require immediate action• Other duties as assigned

 

 

Qualifications

REQUIRED EDUCATION AND EXPERIENCE• Bachelor’s Degree required• Working knowledge of various computer programs including e-mail, Microsoft Word, Excel, PowerPoint and Windows Operating System

 

PREFERRED QUALIFICATIONS & SKILLS• 2 years supervisory experience is preferred• Two years’ experience with individuals with mental illness, substance use issues and/or a history of homelessness preferred• Experience in group work, tenant organization, case management, referral, and/or community outreach strongly preferred• Experience in scattered site setting strongly preferred• Experience or training in peer counseling or advocacy preferred• Bilingual English/Spanish speaking preferred

Company Overview

Join a team of employees who cares about the wellbeing of others. We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement. S:US is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of services animals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Director of Recruitment.

ID

2025-16896

Average salary estimate

$52500 / YEARLY (est.)
min
max
$50000K
$55000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Wellness Coach, Services For The Underserved, Inc.

Are you passionate about helping others achieve their wellness goals? S:US is looking for a dedicated Wellness Coach to join our compassionate team in Brooklyn. In this rewarding role, you will provide essential case management services to our agency consumers, assisting them in accessing vital community resources such as medical care, psychological support, and vocational services. You will work closely with individuals to develop personalized support plans, guiding them through complex challenges. Along the way, you’ll serve as an advocate, encouraging self-advocacy and empowering consumers to navigate their journeys. Your duties will include accompanying clients to important appointments and conducting regular home and hospital visits. You’ll collaborate with various organizations to ensure our consumers receive the care they need and actively participate in community integration initiatives. If you have a knack for problem-solving, great interpersonal skills, and a Bachelor’s degree, we’d love to talk to you! At S:US, we pride ourselves on a team culture built on integrity, respect, and continuous improvement, all while nurturing your potential as a wellness professional. The position offers an annual salary between $50,000 and $55,000, making it a great opportunity to make a significant impact in people's lives in Brooklyn.

Frequently Asked Questions (FAQs) for Wellness Coach Role at Services For The Underserved, Inc.
What are the primary responsibilities of a Wellness Coach at S:US?

As a Wellness Coach at S:US, your primary responsibilities will include providing case management to clients, developing individual support plans, and offering problem-solving and crisis intervention. You will accompany clients to critical medical and public benefit appointments and advocate for them when necessary. Ensuring compliance with documentation standards and maintaining strong relationships with therapeutic support services are also vital aspects of this role.

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What qualifications do I need to become a Wellness Coach at S:US?

To become a Wellness Coach at S:US, you need a Bachelor’s degree, along with experience in case management or community outreach. Preferred qualifications include two years of supervisory experience and experience working with individuals facing mental health challenges or homelessness. Being bilingual in English and Spanish is a plus and can enhance communication with a broader range of clients.

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How does S:US support the professional growth of Wellness Coaches?

S:US is committed to continuous quality improvement and professional growth of its employees, including Wellness Coaches. You’ll participate in ongoing individual and group supervision, team meetings, and training sessions, all designed to enhance your skills and knowledge in the field. With our supportive culture, you'll have the resources to advance your career while making a positive impact.

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What community resources will I assist clients in accessing as a Wellness Coach?

As a Wellness Coach at S:US, you'll help clients navigate a network of community resources, including medical, psychological, vocational, and food services. You will play a crucial role in connecting consumers to the appropriate services and providing follow-up to ensure they receive the support they need for optimal well-being.

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What is the work culture like for Wellness Coaches at S:US?

The work culture at S:US is centered on respect, integrity, and support for one another. As a Wellness Coach, you will be part of a team that values collaboration and continuous quality improvement. The organization aims to foster an environment where staff can thrive and maximize their potential while making meaningful contributions to the lives of others.

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Common Interview Questions for Wellness Coach
What motivated you to apply for the Wellness Coach position at S:US?

When answering this question, highlight your passion for helping others and your commitment to promoting wellness in the community. Discuss relevant experiences that have prepared you for this role and how S:US's values resonate with you, emphasizing the alignment with their mission.

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How do you approach creating an individual support plan for a client?

Explain your process for understanding a client’s unique needs, including assessing their circumstances and collaborating with them to develop a comprehensive and personalized plan. Stress the importance of active listening and involving the client in the decision-making process.

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Can you give an example of a time you successfully advocated for a client?

For this question, share a specific example that illustrates your advocacy skills. Discuss the challenges the client faced, the actions you took on their behalf, and the positive outcomes that resulted from your efforts, showcasing your strong commitment to client welfare.

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How do you manage stress when dealing with crisis situations?

Discuss strategies such as staying calm under pressure, using peer support, and employing mindfulness techniques. Mention the importance of self-care and seeking assistance when necessary to ensure you're effective in crisis management.

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Describe your experience working with diverse populations.

Emphasize your commitment to supporting individuals from various backgrounds. Share experiences that showcase your ability to engage and work effectively with clients from diverse demographics, including your proficiency in cultural competency.

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What tools or methods do you use to document client interactions and progress?

Talk about your familiarity with various documentation tools, such as electronic health records or case management software. Explain how accurate documentation is vital for continuity of care and how you ensure compliance with agency standards.

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How would you handle a situation where a client refuses to follow their support plan?

Discuss your approach to understanding the client’s perspective, exploring their concerns, and finding ways to motivate them. Emphasize the importance of empathy and open communication to ultimately support the client in sticking to the plan.

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What are some challenges you anticipate in the role of a Wellness Coach?

Recognize potential challenges such as varying levels of client motivation, navigating bureaucratic processes, or addressing behavioral health issues. Showcase your problem-solving skills and adaptability to handle these challenges effectively.

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How do you stay informed about community resources that may benefit your clients?

Share your commitment to staying updated, including methods like networking with local organizations, participating in trainings, and utilizing professional development opportunities. Highlight how this knowledge translates into better support for your clients.

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Why do you think community inclusion is significant for clients in the Wellness Coach role?

Explain the importance of community inclusion in fostering a sense of belonging and enhancing overall well-being for clients. Discuss how engagement in community activities can alleviate isolation and promote personal growth.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 19, 2025

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