Job details

Customer Success Manager, Enterprise

SevenRooms, a hospitality guest experience platform, is seeking a Customer Success Manager to ensure the long-term success of enterprise customers. The role involves managing customer accounts, providing technical solutions, and collaborating with internal teams.

Skills

Excellent communication skills
Ability to influence at all levels of organization
Project management skills with attention to detail

Responsibilities

Manage customer accounts for strong health and adoption
Analyze data metrics to optimize revenue
Become an expert on the SevenRooms platform
Collaborate with internal teams to deliver quality products

Benefits

Flexible working schedule
Equitable compensation and equity
Comprehensive benefits package
Employee programs and recognition
Opportunities for training and professional development

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CEO of SevenRooms

Joel Montaniel

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By SevenRooms

SevenRooms is on a mission to help hospitality operators own, analyze and optimize every step of the guest journey. Our tools empower operators to increase revenue and retention by leveraging data to build direct relationships, deliver exceptional...

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FUNDING

Private

DEPARTMENTS

Customer Support

SENIORITY LEVEL REQUIREMENT

Mid-Level

INDUSTRY

Enterprise Software & Network Solutions

TEAM SIZE