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Business Development Manager

Company Description

We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.

Job Description

To manage and deliver a Territory Sales Plan to help ensure the Company meets its revenue and local contribution targets.

Key Accountabilities

  • Work in a sales team to achieve or exceed the Territory Sales Plan by applying a working knowledge of SGS service capabilities to maintain existing business, increase business in existing accounts, and identify and develop new accounts.
  • Develop and maintain effective business relationships, at all levels within assigned accounts to influence purchasing decisions.
  • Develop, maintain, and execute a Territory Plan to demonstrate effective territory planning and management of KPIs, including routinely updating a forecast and CRM.
  • Communicate competitor activities, market trends, changing client priorities and other opportunities and threats.
  • Develop and implement customized approaches for client accounts including, for example, face-to-face meetings, phone/MS Teams calls, technical meetings, pricing strategy, service agreements.
  • Undertake travel to the sales territory in a cost/time effective manner.
  • Circulate and file clear and concise meeting reports from face-to-face meetings and conference calls, ensuring actions are allocated to the appropriate employees and ensuring actions are undertaken.
  • Oversee proposals and quotations and submit these to clients within the defined timeframe, ensuring technical, timeline, and costing requirements are agreed in advance with operations teams.
  • Identify sales opportunities for other SGS facilities and communicate these to appropriate colleagues.
  • Attend conferences and present SGS in accordance with current marketing policies and procedures.
  • Obtain and update a working knowledge of the regulatory guidelines as they relate to the SGS Vitrology client base and market.
  • Perform all duties in accordance with the company Quality Policy to ensure compliance.
  • Ensure full compliance with the Company’s Code of Integrity & Professional Conduct, and act in accordance with SGS UK’s Equality & Diversity Policy, and ensure others do so.
  • At all times, adopt a safe behavior by exercising due regard for the health and safety of yourself, colleagues and clients, in line with the Company’s policies and procedures.

    Experience

    • Proven track record of sales in NAM pharma/ biotech industry (Required)
    • Maintaining a customer relationship management system (CRM)
    • Developing and achieving a plan to meet critical sales targets
    • Customer facing experience, such as client face-to-face meetings

     

     

    Qualifications

    Qualifications

    • Bachelor’s degree in Microbiology, Molecular Biology, Virology or related field or related experience and knowledge, such as a Business degree and experience in the life science industry, is also acceptable.

    Additional Information

    SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required.

    This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company’s rights to assign or reassign duties and responsibilities to this job at any time.

    If you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability, please call 201-508-3149 for assistance and leave a message. You will receive a call back.  Please note, this phone number is not for general employment information, but is only for individuals who are experiencing difficulty applying for a position due to a disability.

    Average salary estimate

    $100000 / YEARLY (est.)
    min
    max
    $80000K
    $120000K

    If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

    What You Should Know About Business Development Manager, SGS

    If you're looking to make your mark in the dynamic field of business development, SGS offers an exciting opportunity as a Business Development Manager! As the world's leading testing, inspection, and certification company, our mission is to enable a better, safer, and more interconnected world. In this remote role, you'll work closely with a vibrant sales team to drive our Territory Sales Plan, exceeding targets, and fostering strong relationships with clients in the pharma and biotech industries across the USA. You’ll utilize your keen understanding of SGS's comprehensive service capabilities to not only maintain but also expand our client base and seize new business opportunities. Building effective and impactful relationships at all levels is crucial, as you will be pivotal in influencing purchasing decisions. By developing a territory plan and utilizing CRM tools, you will manage KPIs effectively and regularly update forecasts. Additionally, you’ll be tasked with identifying market trends and competitor activities, ensuring that our strategies remain competitive and innovative. Participation in conferences and the presentation of SGS's values and services will further solidify our standing in the industry. If you're energetic, driven, and possess a strong background in life sciences, particularly in microbiology or molecular biology, this could be the rewarding role you've been waiting for to take your career to new heights!

    Frequently Asked Questions (FAQs) for Business Development Manager Role at SGS
    What qualifications do I need to apply for the Business Development Manager position at SGS?

    To apply for the Business Development Manager role at SGS, you need a bachelor’s degree in Microbiology, Molecular Biology, Virology, or a related field. Alternatively, a Business degree combined with relevant experience in the life sciences industry is also acceptable. Proven sales skills in the NAM pharma/biotech industry are essential.

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    What does a typical day look like for a Business Development Manager at SGS?

    A typical day for a Business Development Manager at SGS involves managing territory sales plans, meeting clients face-to-face or through virtual calls, updating CRM systems, and analyzing market trends. It’s a mix of strategic planning, relationship building, and proactive outreach to achieve sales targets.

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    What skills are crucial for a Business Development Manager at SGS?

    Key skills crucial for a Business Development Manager at SGS include excellent communication and interpersonal skills, proficiency with customer relationship management (CRM) systems, strategic planning abilities, a strong understanding of market trends in the pharma and biotech sectors, and a client-focused mindset.

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    How does SGS support professional development in the Business Development Manager role?

    SGS values continuous professional development and offers various training programs, mentorship opportunities, and resources to help Business Development Managers grow their skills and advance their careers within the company. You'll also have opportunities to attend conferences and industry events.

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    What are the key responsibilities of a Business Development Manager at SGS?

    Key responsibilities include managing the Territory Sales Plan, developing and maintaining client relationships, executing territory plans, communicating market trends and competitor activity, and overseeing proposal submissions. You will play an essential role in driving revenue and client satisfaction.

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    Is the Business Development Manager role at SGS remote?

    Yes, the Business Development Manager position at SGS is a fully remote role, allowing you the flexibility to work from anywhere within the United States while effectively managing your responsibilities.

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    What type of company culture does SGS promote for Business Development Managers?

    SGS promotes a culture of integrity, professionalism, and equality. As a Business Development Manager, you’ll be part of a supportive team that celebrates diversity and encourages collaboration, ensuring all voices are heard and valued.

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    Common Interview Questions for Business Development Manager
    Can you explain your experience in sales within the pharma/biotech industry?

    When answering this question, share specific examples of successful sales strategies you've implemented in the pharma or biotech sectors. Highlight metrics or achievements that demonstrate your ability to meet sales targets and build customer relationships.

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    How do you approach territory planning in a sales context?

    Discuss your method for analyzing market data, identifying potential clients, and allocating time effectively across your territory. Provide examples of successful territory plans you've executed and the results that followed.

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    What strategies do you use to build strong client relationships?

    Outline various strategies such as regular communication, personalized service, and proactive problem-solving. Share stories that showcase how your approaches have led to long-term client partnerships and increased sales.

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    How do you stay updated on market trends in the pharma/biotech sector?

    Talk about the resources you rely on, such as industry publications, websites, networking, and professional associations. Providing a recent example of how a market trend influenced your sales approach would be beneficial.

    Join Rise to see the full answer
    Describe a challenging sales situation and how you overcame it.

    Use the STAR method (Situation, Task, Action, Result) to structure your answer. Focus on demonstrating problem-solving skills and resilience while detailing the final outcome of the situation.

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    What do you believe is the most important aspect of customer relationship management?

    Discuss the importance of understanding customer needs and responding appropriately. Explain how maintaining detailed records and following up regularly contributes to successful long-term relationships.

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    Can you talk about your experience with CRM systems?

    Share your familiarity with specific CRM platforms, explaining how you've leveraged them to track sales activities, manage relationships, and analyze data. Include any improvements you've implemented in previous roles.

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    How do you prioritize competing demands on your time in a sales role?

    Explain your prioritization process, possibly using an example from your past work where you successfully managed multiple projects or client demands. Highlight your ability to stay organized and focused under pressure.

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    What motivates you to achieve your sales targets?

    Discuss personal drivers such as achieving results, helping clients, and career growth. Illustrate how this motivation has led to successful sales outcomes in your previous positions.

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    How would you handle a situation where a client is unhappy with your service?

    Describe your approach to listening actively to the client’s concerns, empathizing with their situation, and proposing solutions that meet their needs. Reinforce how resolution builds loyalty and trust in the long run.

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    SGS is an inspection, verification, testing, and certification company. The company inspects agricultural products, minerals, petroleum and petrochemicals, motor vehicles, and consumer goods. SGS is headquartered in Geneva, Switzerland.

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    Full-time, remote
    DATE POSTED
    November 28, 2024

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