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Quality Assurance Auditor

Company Description

At SGS, you can choose.

First of all, out of our various vacancies.

However, SGS also gives you another choice.
Do you choose to expand or to enrich? We are not only looking for colleagues who can go into depths of their discipline. We are equally as much looking for colleagues who we call ‘connectors’, people who can connect our diversity to our services. To each other. And this way, enrich our business.

SGS is the world’s leading inspection, verification, testing and certification company. We’re also the benchmark worldwide for quality and integrity. And that makes us very proud. This can only happen thanks to almost 100 000 colleagues worldwide, with more than 1650 employees in Belgium only. Our employees give 110% of themselves every day, divided over all expertises, branches and cultures.
Our coworkers build their own way inside the company, the services and the expertise.

SGS Life Sciences carries out all type of services for pharmaceutical and biotechnology companies, from coordination and running of clinical trials with new molecules or techniques on human beings, to support and consultancy on post marketing registration activities. SGS Life Sciences has also expertise in the quality control of pharmaceuticals.

The Quality Assurance Department of SGS Clinical Research is an independent department responsible for the Quality Management System. This covers all quality documents, training and qualification, resolution and documentation of non-conformances, auditing activities and dedicated quality support to all operational teams (i.e. Clinical Pharmacology Unit, Clinical Operations, Biometrics and Medical Safety & Regulatory, and Business Development and Support).

We are currently looking for a Quality Assurance Auditor!

 

Job Description

Ideally, we are looking for a candidate with auditing experience in the clinical research field, but candidates with clinical research experience (site perspective) or auditors in different fields can also apply.

Your responsibilities:

As Quality Assurance Auditor you are welcomed in a smaller, amiable, and enthusiastic QA team where you will have day-to-day interaction with other QA experts in the field, such as other Auditors, Quality Compliance Managers, Operational Quality Managers, …

You contribute to the effectiveness of the SGS Quality Management System by conducting internal audits within the different operational teams, and by contributing to the vendor qualification process in collaboration with the operational and contract teams. In addition, you conduct contract audits (mostly site audits) on behalf of our clients.

Your main responsibilities are the following:

  • Plan, conduct and report internal audits, to assure that the SGS quality system remains up to date and that services are performed in accordance with relevant requirements (clinical study protocol, contract, GxP, Standard Operating Procedures (SOPs) and applicable regulatory requirements). This includes system, project, computerized system validation, and ISO 27001 audits.
  • Plan, conduct and report vendor assessments, to assure the suitability of a vendor (subcontractor) for performing a certain service or providing a certain product, and to assure vendor’s compliance with GxP, applicable SOPs and regulatory requirements. These vendor assessments include vendor questionnaires and vendor audits, which can be onsite or remote. Via the vendor qualification process you will encounter a wide variety of vendors, ranging from courier services, over different (specialty) labs, to storage facilities and SaaS providers.
  • Plan, conduct and report contract audits on behalf of our clients. These are mainly focused on GCP and are mostly site and study (including eTMF and CSR) audits, or vendor qualification audits.
  • Participate in the yearly vendor evaluation.
  • Participate in additional team initiatives, like development of training material, providing training related to the quality management system and quality awareness, identify process improvement opportunities, foster a culture of quality, and provide advice / expertise on questions from colleagues (GxP, CSV, data integrity, …).

Qualifications

What do you need to be succesful in this role?

  • You have a university degree in sciences, a (para)medical area or pharmaceutical sciences. An equally recognized degree and/or relevant qualifications by experience may also be acceptable.
  • You have at least 3 years of clinical research or auditing experience in an industry setting.
  • Quality management system experience in a GxP environment is an advantage. In addition, GCP experience in an investigator site environment is considered a significant asset. Also considered to be an asset, is experience with / knowledge about computerized system validation.
  • You are fluent in English. Knowledge of Dutch is a plus.
  • You have good observing capacities, a critical mindset and are an easy learner, with a sense of responsibility, integrity, diplomacy, and confidentiality. You have good planning and organizational skills.
  • You have a strong affinity with (inter)national guidelines and regulations related to clinical research and can make decisions based on appropriate interpretations.
  • You have a sense of structure, precision, analysis, synthesis, and prioritization.
  • You are a team as well as individual player.
  • You are flexible and prepared to commit to international travel up to a maximum of 30%.

Additional Information

What we have to offer:

Were you already considering a switch in your career? Maybe this could be your next step!
At SGS you we can offer you the following:

  • An interesting position where you can take responsibility
  • An open work atmosphere in an international setting with equal opportunities for all employees
  • A dynamic environment that fosters innovation and inspires employees to drive the business forward proactively and generate success
  • Opportunities for personal development by continued education
  • Good work-life balance with possibility of working partially from home
  • Coffee corners and possibility to order sandwiches in the cafeteria during lunch
  • Regular social events (i.e. happy hours)
  • A permanent contract with competitive salary package

We are looking for someone who is passionate about quality. If you are looking to advance your career within Clinical Research, enhance your skills and build connections, this position is definitely for you!

Do you want to be part of this?

We are looking forward to hearing from you!
Send us your story and your resume via the apply button and maybe you will soon join us for work and coffee breaks. Still have questions? Heidi Aerts can give you more details about the job ([email protected]).

 

 

Average salary estimate

$60000 / YEARLY (est.)
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$50000K
$70000K

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What You Should Know About Quality Assurance Auditor, SGS

Are you ready to take the next step in your career as a Quality Assurance Auditor at SGS? Located at the vibrant Generaal de Wittelaan in Mechelen, Belgium, SGS is the world’s leading inspection, verification, testing, and certification company. We pride ourselves on our integrity and commitment to quality, which is why we are seeking passionate individuals like you to join our enthusiastic QA team. In this position, you’ll be at the heart of ensuring that our quality management system remains top-notch. Your role will involve conducting internal audits and vendor qualifications that ensure compliance to regulatory requirements and operational standards. You will collaborate closely with various operational teams and have the opportunity to contribute significantly to our quality processes. Our ideal candidate possesses a solid academic background in sciences or pharmaceutical sciences and brings at least three years of clinical research or auditing experience. Your keen observational skills and critical mindset will be pivotal as you plan and execute audits, ensuring that the services we provide meet the highest quality standards. At SGS, we pride ourselves on our inclusive atmosphere that fosters professional growth. You will enjoy a good work-life balance, opportunities for personal development, and a competitive salary package. If you’re excited about advancing your career in Clinical Research and making meaningful contributions to quality assurance, we’d love to hear from you. Join us at SGS, where you can connect with over 1650 talented colleagues in Belgium and help us drive quality and integrity in our services. Let’s make a difference together!

Frequently Asked Questions (FAQs) for Quality Assurance Auditor Role at SGS
What are the primary responsibilities of a Quality Assurance Auditor at SGS?

As a Quality Assurance Auditor at SGS, your main responsibilities include planning, conducting, and reporting internal audits to ensure compliance with clinical study protocols, contracts, and regulatory requirements. You will also participate in vendor qualification processes and conduct contract audits on behalf of clients, focusing primarily on GCP compliance.

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What qualifications do I need to become a Quality Assurance Auditor at SGS?

To be successful as a Quality Assurance Auditor at SGS, you should have a university degree in sciences, (para)medical fields, or pharmaceutical sciences, along with at least three years of clinical research or auditing experience. Familiarity with GxP environments and computerized system validation is also beneficial.

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Is there room for career growth for Quality Assurance Auditors at SGS?

Absolutely! At SGS, we are dedicated to fostering professional development and provide opportunities for career advancement. You will have access to continued education programs and get to work in a dynamic environment that encourages innovation and personal growth.

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What kind of team environment can I expect as a Quality Assurance Auditor at SGS?

As a Quality Assurance Auditor at SGS, you’ll be welcomed into a friendly and collaborative QA team. You'll interact with other QA experts and operational team members, promoting a culture of quality and shared responsibility across various functions within the organization.

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Does the Quality Assurance Auditor position at SGS require travel?

Yes, the Quality Assurance Auditor role may involve some international travel, up to a maximum of 30%. This can include visits to various sites and vendors as part of the audit processes.

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Common Interview Questions for Quality Assurance Auditor
Can you explain your previous auditing experience and how it relates to the Quality Assurance Auditor role at SGS?

When addressing this question, focus on your hands-on experience with audits, highlighting specific projects or roles where you ensured compliance with regulatory standards. Discuss the methodologies you’ve employed and emphasize how your skills align with the auditing processes at SGS.

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What do you understand by GxP, and why is it important in clinical research?

GxP refers to 'Good Practice' guidelines and regulations that are essential for ensuring that quality processes are followed during clinical research. In your response, explain the significance of these practices in maintaining the integrity of clinical trials and ensuring participant safety.

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How do you approach planning and conducting an internal audit?

Your answer should outline a systematic approach, mentioning steps such as defining objectives, creating an audit plan, communicating with relevant teams, executing the audit, and documenting findings. Discuss how you ensure adherence to relevant protocols and standards.

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Describe a challenging audit situation you faced and how you resolved it.

In your response, narrate a specific challenge you encountered, detailing the context, the actions you took to resolve it, and the outcome. This showcases your problem-solving skills and adaptability in audit scenarios.

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What qualities do you think are essential for a successful Quality Assurance Auditor?

Discuss traits such as attention to detail, critical thinking, strong communication skills, and the ability to work collaboratively. Provide examples of how you’ve exemplified these traits in your career.

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How do you stay current with changes in regulations and best practices in clinical research?

Mention your commitment to continuous learning, referencing specific resources like professional organizations, webinars, industry publications, and networking with professionals in the field to keep abreast of changes in regulations.

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Can you tell us about your experience with vendor assessments?

Explain your familiarity with conducting vendor assessments, detail the criteria you evaluate, and share any tools or methodologies you employ to ensure compliance with GxP and operational requirements.

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How would you handle a situation where you discover a major non-compliance issue during an audit?

In your response, emphasize the importance of documenting your findings, addressing the issue immediately with the relevant team, and ensuring that corrective actions are implemented to prevent future occurrences.

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What strategies do you use to foster a culture of quality within a team?

Speak about your experience in training team members, promoting awareness around the importance of quality compliance, and encouraging an open dialogue where team members can share their insights on quality improvement.

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What interests you most about the Quality Assurance Auditor position at SGS?

Share your enthusiasm for quality assurance and how SGS’s commitment to integrity and excellence aligns with your professional values. Discuss how you believe you can contribute to the success of the QA team and the broader organization.

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SGS is an inspection, verification, testing, and certification company. The company inspects agricultural products, minerals, petroleum and petrochemicals, motor vehicles, and consumer goods. SGS is headquartered in Geneva, Switzerland.

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DATE POSTED
December 11, 2024

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