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Senior Director, Program Management

The PMO Lead will oversee a team of Program Managers (PM) and Technical Program Managers (TPM), ensuring the successful execution of large-scale efforts and rapid prototypes. This role is responsible for ensuring each program is strictly managing program budget, schedule, and scope and delivering results in accordance with Shield AI and customer expectations. The PMO Lead will coordinate closely with engineering leadership across Engineering, Capture team, Product Development, and external stakeholders to ensure teams are resourced and objectives are clear. The PMO Lead will also support international partners and external organizations in establishing their own solutions engineering capacity. 


Responsibilities:
  • Program Leadership and Drive Execution: Lead and Drive execution of large-scale, complex programs and rapid prototypes from initiation through delivery, ensuring alignment with customer expectations, budget, schedule, and scope. 
  • Budget, Schedule, and Scope Management: Maintain overall responsibility for program budgets, schedules, and scope, ensuring that all projects stay within financial and time constraints. Monitor and control program expenses, track progress against schedules, and ensure that scope is managed through change control processes to avoid scope creep. 
  • Collaboration with Engineering Leadership: Partner closely with engineering leaders to ensure each program is resourced appropriately with the right technical expertise, tools, and capacity. Coordinate with engineering teams to balance program needs with engineering capabilities and resource availability, ensuring smooth execution without compromising quality or timelines. 
  • Collaboration with Capture and Product Development: Work with the capture team to ensure alignment between program execution strategies and new business opportunities. Collaborate with product development teams to ensure program execution reflects technical requirements and the product roadmap while staying within budget and time constraints. 
  • Support for Global Solutions Engineering Initiatives: Play a key role in helping other countries or companies set up their own solutions engineering organizations, offering guidance on program management, budgeting, resourcing, and operational readiness. Assist international partners in customizing solutions engineering frameworks to meet their specific financial, operational, and cultural requirements. 
  • Process Improvement and Standardization: Standardize PMO processes for budgeting, scheduling, scope management, and resource allocation to ensure consistent program delivery across all efforts. Drive continuous improvement initiatives, focusing on enhancing the efficiency and accuracy of project tracking, financial reporting, and program management practices. 
  • Team Leadership and Mentorship: Lead and mentor a team of traditional and technical program managers, fostering a culture of collaboration, innovation, financial accountability, and cross-team partnership. Provide coaching to develop team members' abilities to manage program budgets, schedules, scopes, and resource needs effectively. 
  • Performance Reporting and Metrics: Establish and maintain program performance metrics related to budget, schedule, scope, and resourcing. Ensure consistent tracking and reporting to senior leadership on financial performance, timeline adherence, and scope management. Ensure that program managers have the tools and processes to effectively track financial performance, resource utilization, and project status. 


REQUIRED QUALIFICATIONS:
  • Bachelor’s degree in Engineering, Computer Science, or a related field, with 12+ years of relevant experience. 
  • 5+ years of experience leading a PMO in a fast-paced, technology-driven organization. 
  • Proven track record of leading and facilitating cross-functional teams to successfully bring products to market. 
  • Self-starter with a history of forging clarity and structure in the face of ambiguous or dynamic constraints. 
  • Exceptional analytical and problem-solving skills, with the ability to quickly synthesize disparate viewpoints to deliver well-informed, data-driven decisions. 
  • Relentless learner capable of developing specialized knowledge in niche domains. 
  • Excellent written and verbal communication skills. 
  • Eligible to obtain and maintain a U.S. Secret clearance. 


$200,000 - $300,000 a year
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$200000K
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What You Should Know About Senior Director, Program Management, Shield AI

As the Senior Director of Program Management at Shield AI, you will take on a pivotal role in leading a dynamic team of Program Managers and Technical Program Managers. Your primary mission will involve overseeing large-scale projects and rapid prototyping initiatives, ensuring they align flawlessly with our customer expectations, budget constraints, and project schedules. This position requires a proactive leader who is adept at managing program budgets, schedules, and scopes while driving successful execution from initiation to delivery. You will collaborate closely with engineering leadership, product development teams, and our capture team to utilize resources efficiently and streamline project objectives. You'll also play a significant part in helping global partners establish their solutions engineering capabilities, providing guidance and support tailored to their unique needs. We are looking for someone with a strong background in program management within a technology-driven organization, who is not only capable of maintaining oversight but also fostering a culture of innovation and collaboration among team members. With a focus on continuous improvement and standardization of processes, your leadership will enhance both the efficiency and accuracy of our program delivery. Elevate your career while making a genuine impact at Shield AI where your expertise will directly contribute to the success of our programs in a fast-paced environment. If you're passionate about technology and team leadership, we would love to hear from you!

Frequently Asked Questions (FAQs) for Senior Director, Program Management Role at Shield AI
What are the main responsibilities of the Senior Director, Program Management at Shield AI?

The Senior Director, Program Management at Shield AI is responsible for overseeing a team of Program Managers and Technical Program Managers throughout the lifecycle of large-scale projects and prototypes. This includes managing budgets, schedules, and scope while ensuring that projects align with customer expectations and organizational goals. Additionally, this role emphasizes collaboration with engineering leadership and product development teams to secure necessary resources and facilitate smooth project execution.

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What qualifications are required for the Senior Director, Program Management position at Shield AI?

Candidates for the Senior Director, Program Management role at Shield AI must possess a Bachelor’s degree in Engineering, Computer Science, or related fields, along with 12+ years of relevant experience. At least 5 years of leading a PMO in a technology-driven environment is essential. Strong analytical, problem-solving, and communication skills are also crucial for this role, as well as the ability to maintain a U.S. Secret clearance.

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How does the Senior Director, Program Management support global solutions engineering initiatives at Shield AI?

The Senior Director, Program Management supports global solutions engineering initiatives by assisting international partners and external organizations in establishing their own engineering capabilities. This involves providing tailored guidance on program management practices, budgeting, and resource allocation to meet the unique requirements of different cultures and financial environments.

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What is the expected salary range for the Senior Director, Program Management at Shield AI?

The expected salary range for the Senior Director, Program Management at Shield AI is between $200,000 and $300,000 per year. This compensation reflects the level of expertise, leadership experience, and the significant responsibilities associated with managing complex programs in a high-paced technology setting.

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What skills are important for success as a Senior Director, Program Management at Shield AI?

Key skills for the Senior Director, Program Management at Shield AI include exceptional analytical and problem-solving capabilities, strong communication and leadership abilities, and a proven track record of driving successful program execution. The ability to synthesize diverse viewpoints for data-driven decision-making and adaptability in fast-paced environments is also crucial.

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Common Interview Questions for Senior Director, Program Management
Can you describe your experience leading cross-functional teams in prior roles?

In answering this question, focus on specific examples from your past experience where you've successfully led cross-functional teams. Highlight the challenges you faced, the strategies you employed to create collaboration, and the outcomes of your programs to showcase your leadership and teamwork abilities.

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How do you manage tight project deadlines while ensuring quality?

Discuss your approach to prioritization and resource management. Emphasize your strategies for setting realistic timelines, adjusting project scopes when necessary, and implementing quality assurance processes that maintain standards despite time pressures.

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What methods do you use to track and report program performance?

Share the metrics you consider critical for program performance tracking, such as budget adherence, timeline progress, and scope management. Explain the tools and methodologies you use for consistent performance reporting to stakeholders and senior leadership.

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Describe a time you had to address a significant project risk. What was your approach?

Provide a detailed example of a project risk you encountered. Describe how you identified the risk, the steps you took to mitigate it, and what the outcome was. This will demonstrate your problem-solving and risk management skills.

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How do you foster team collaboration among diverse technical and non-technical members?

Explain your strategies for creating an inclusive environment where all team members feel valued. Discuss techniques you employ, such as regular check-ins, inclusive meetings, and fostering open communication to bridge the gap between technical and non-technical team members.

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What does success look like for you in a program management role?

Articulate your vision of success by pointing to meeting project milestones, delivering within scope and budget, and achieving stakeholder satisfaction. Highlight how you measure success beyond deadlines, including team morale and ongoing process improvements.

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How do you handle changing priorities in a fast-paced environment?

Discuss how you stay adaptable by leveraging agile methodologies or other practices that allow for flexibility. Share your process for reassessing priorities in light of new information and how you communicate those changes to your team.

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What experience do you have with budget management and financial reporting?

Detail your experience managing budgets, including your ability to track expenses, explore cost-saving measures, and report financial status to leadership. Provide examples where your financial acumen positively impacted program outcomes.

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What tools and software are you proficient in for program management?

Outline specific tools and software that you have considerable experience with, such as Microsoft Project, Jira, or Asana. Provide insights on how you utilize these tools to enhance project tracking and team collaboration.

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Can you give an example of a time when you implemented a process improvement?

Provide a concrete example of a process improvement initiative you led. Discuss the process you enhanced, the steps taken for implementation, and the measurable improvements in efficiency or team productivity that resulted from your initiative.

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Full-time, on-site
DATE POSTED
December 3, 2024

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