Job details

Customer Service Representative I

Shift4 is seeking a Customer Service Representative to provide exceptional service to our clients. Ideal candidates should have strong communication skills and a passion for efficiency.

Skills

Strong communication skills
Time management
Attention to detail
Understanding of Google Sheets and Excel

Responsibilities

Communicate with clients via phone, email, chat, and tickets.
Assist customers with navigating the company's website, statements, contracts, orders, and billing inquiries.
Utilize problem-solving skills to ensure first call resolution.
Thoroughly document inquiries and outcomes for accurate tracking and analysis.
Participate in team meetings to provide feedback and improve the work environment.

Education

High school diploma or equivalent

Benefits

Competitive salary
Health insurance
Paid time off

To read the complete job description, please click on the ‘Apply’ button

Shift4 Glassdoor Company Review

3.5

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CEO of Shift4

Jared Isaacman

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By Shift4

Shift4's mission is to empower our partners and customers with a complete payment solution featuring the most secure, reliable, and fastest payment network available, backed by best-in-class technology and support.

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FUNDING

Public

DEPARTMENTS

Customer Support

SENIORITY LEVEL REQUIREMENT

Early

INDUSTRY

Computer Hardware Development

TEAM SIZE

1001-5000