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Job details

POS Support Representative II

Shift4 is redefining commerce by simplifying payments ecosystems worldwide. They are looking for a POS Technical Support Representative to help diagnose and resolve customer issues related to POS systems.

Skills

  • Problem-solving skills
  • Excellent communication skills
  • Ability to handle multiple tasks
  • Proficient in relevant computer applications
  • Familiarity with Microsoft Office Suite

Responsibilities

  • Identify terminal/POS system problems
  • Analyze call logs for common trends
  • Support customer interactions through various channels
  • Diagnose customer issues by asking probing questions
  • Collaborate with team members to resolve customer concerns

Education

  • High school diploma or equivalent preferred

Benefits

  • Equal opportunity employer
To read the complete job description, please click on the ‘Apply’ button
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CEO of Shift4
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Jared Isaacman
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Shift4's mission is to empower our partners and customers with a complete payment solution featuring the most secure, reliable, and fastest payment network available, backed by best-in-class technology and support.

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FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$45,000/yr - $55,000/yr
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
November 2, 2024

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