Ops Lead, Post Purchase Finance Ops

Our Journey

ShopBack was born one night in 2014 when co-founders Henry and Joel were toying around (with entrepreneurial ideas) in Henry's car, sparking the concept of earning Cashback while shopping online. The ShopBack Group has now grown to become the leading shopping, rewards, and payments platform in Asia-Pacific, with 45 million shoppers across 12 markets and more than half a million transactions powered for 20,000 partners daily. Fresh off its debut in the European market, ShopBack is seeking thrill-seekers to join the journey of building The World's Most Rewarding Way to Shop. Get ready for the ride of a lifetime: a blend of startup spirit woven into a solid business foundation.

• Financial Reconciliation: Lead the validation, reconciliation and invoicing process with merchants and affiliate networks.  Ensure compliance with internal processes.
• Process Improvement: Drive continuous improvement , finance ops process streamlining and optimization to meet regulatory requirements, minimize error and improve operations efficiencies.
• Team Development: Lead, motivate, and manage a team of finance ops executives.  Foster a positive, inclusive, and high-performing work environment.
• Audit Support: Assist in internal and external audit processes by providing necessary documentation and ensuring compliance with financial controls.
• Data Management: Maintain accurate validation records and databases. Utilize scripts and tools for reporting and analysis.
• Team Collaboration: Work closely with other departments (Finance, Product, Customer Service, etc) to support financial decision-making and provide financial insights as needed.

• 4 to 6 years of experience in finance or analytical roles with Minimum  1-3 years of experience in team lead/ people management
• Strong finance acumen and rigor, attention to detail and accuracy.
• Excellent analytical and problem-solving skills with an aptitude to communicating clear solutions to complex problems.
• Proficiency in excel and SQL is a must. Knowledge of Python would be an advantage.
• Effective and proactive communication and interpersonal skills.
• Strong ownership and entrepreneurial spirit

ShopBackers' DNA

Grit - We tackle all challenges head-on, working together to solve problems and achieve success.

Hunger - We value hard work, and having relentless drive.

Speed - We move fast and have a bias for action, all to deliver maximum impact.

Impact - We focus on results, always aiming for the best possible outcomes and timelines.

Growth - We embrace a growth mindset, constantly striving to learn, improve, and excel in our roles.

Exclusively for ShopBackers

Career progression paths and opportunities to take on greater challenges that help you realise your ambitions.

Be part of a winning team on a journey to global scale.

Competitive compensation based on your performance.

Candid, open, and collaborative culture where feedback is valued, for everyone to grow and improve every day.

Work-From-Anywhere benefit to enable you to thrive personally and professionally.

Flow Day Thursday (1-day a week, optional to work from home or office)