Shopmonkey is revolutionizing the automotive industry with exceptional customer service. We are seeking an Implementation Manager to join our team, focusing on supporting customers during their implementation process with top-tier service.
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Skills
Project management skills
Clear communication style
Bilingual in English and Spanish
Problem-solving
Adaptability to changing priorities
Responsibilities
Serve as the main point of contact during a customer’s implementation process
Deliver top-tier customer service across all product areas
Assist in training customers for their new journey
Coordinate deliverables with internal departments
Communicate customized solutions for customer growth
Education
Bachelor’s degree preferred
Benefits
Medical, dental, vision, and life insurance
Short and long-term disability
Generous parental leave
401(k) available
Flexible time off policy
To read the complete job description, please click on the ‘Apply’ button