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Assistant Manager , Product Sales - South Asia

About Us
Shorelight is reinventing the international education experience for students worldwide. Based in Boston, the company works directly with top-ranked, nonprofit American universities to build innovative programs and high-touch, technology-driven services that help talented students thrive and become global citizens.
 
Job Overview
The Product Sales Manager is responsible for executing a student recruitment strategy across South Asia targeted at international students seeking a US university degree. This position will work across all channels to maximize the recruitment efforts in the South Asia for a specific set of Shorelight partner universities. The role is a combination of sales and marketing and will work closely with Shorelight’s in market recruitment teams and partners as well as Shorelight’s marketing and campus-based teams.
 
Essential Functions
The responsibilities of this position include:
  • Work across all channels within South Asia to achieve specific targets for a specific set of products
  • Contribute to, and execute on, Shorelight university partner’s broader student recruitment strategies
  • Develop and execute a product specific recruitment plan across South Asia in conjunction with Shorelight regional recruitment and campus teams
  • Maintain a data-driven approach to recruitment, monitoring enrollment trends and reporting on all phases of recruitment process to the GM and campus managing directors and product management team
  • Maintain maximum levels of competitor awareness, product knowledge, and market intelligence
  • Work closely with the regional recruitment teams to ensure all Shorelight recruitment staff members and our partners are trained on the relevant products
  • Delivering counsellor training to Shorelight partners in the region as needed
  • Travel extensively to attend recruitment and outreach activities, seminars, conferences, meetings, exhibitions and training events. Build strong and lasting relationships with current and prospective students, families, faculty, staff, agents, partners and other external institutions and vendors
  • Work closely with regional recruitment teams and US based product/campus teams to execute new product launches in market
  • Accountable for providing firsthand feedback to the US based product/campus teams on market conditions, recruitment activities, marketing campaigns and suggestions for further product optimization
  • Execute an efficient and streamlined processes for all stages of the recruitment process (inquiry, application, assessment, offer, acceptance, visa applications, orientation, etc.) with strong focus on conversion of inquiries to applications to offers to enrollments
  •  Work effectively with the university liaisons to ensure smooth entry into the school or program
  • Work closely with campus teams to ensure student feedback, testimonials and future alumni events are in place
  • Work with relevant campus teams on FAM trips involving partners from South Asia
  • Manage the student ambassador programs for current students to return to their home country during breaks and attend events focused on prospective students or parents
  • Assist regional recruitment teams in organizing and delivering pre-departure events
 
Minimum Qualifications
  • Bachelor’s degree, preferably in marketing, communications, business, international relations, or related field
  • 5+ years of experience in the international education/recruitment industry
  • Strong sales and account management skills
  • Proven track record of working collaboratively in a matrix governance model
  • Strategic-minded and sales-driven, strong drive for results, pressure-resilient
  • Proficiency with CRM technology and reporting programs/systems
  • Excellent communication and presentation skills
  • Exemplary customer service skills and ability to foster a team-based customer service ethic
  • Willingness and ability to travel across South Asia and to the US is required
  • Experience in organizing pre-departure events and product launches
  • Fluency in English
 
Preferred Qualifications
  • Beneficial to have existing network and relationships within the education industry across South Asia, strong working knowledge of key international markets, programs and products
  • Local cultural knowledge and awareness
  • Experience with Salesforce.com
 
Application Process
To apply for this position, please visit the Shorelight Careers page to submit an application with a resume and cover letter.
Security  
  • Comply with Shorelight Written Information Security Policy, and all other Shorelight Information Security Policies and Procedures
  • Take responsibility for any Shorelight assets assigned to you 
  • Promptly report any security events, incidents or weaknesses to Shorelight Security  
Shorelight is an Equal Opportunity Employer

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What You Should Know About Assistant Manager , Product Sales - South Asia, Shorelight

Join Shorelight as an Assistant Manager, Product Sales for South Asia, where you will play a pivotal role in transforming the international education landscape. Based in Boston and collaborating with top-ranked American universities, we’re passionate about helping talented students from across South Asia thrive as global citizens. In this dynamic position, you'll be responsible for executing a comprehensive student recruitment strategy aimed at international students aspiring to earn a U.S. university degree. You'll work across a variety of channels to maximize your recruitment efforts and will partner closely with our recruitment teams, marketing departments, and university officials. This role is not only about sales but also about forging strong relationships, delivering trainer sessions to partners, and developing strategic recruitment plans tailored to South Asian students. Your day-to-day will involve maintaining a keen awareness of industry trends, conducting market research, and reporting insights to our leadership team. You’ll travel extensively, engage in outreach events, and help ensure effective onboarding for our students. If you have a passion for education, a strategic mindset, and a drive for results, this could be your next great adventure with Shorelight!

Frequently Asked Questions (FAQs) for Assistant Manager , Product Sales - South Asia Role at Shorelight
What are the responsibilities of the Assistant Manager, Product Sales at Shorelight?

As the Assistant Manager, Product Sales at Shorelight, your primary responsibilities include crafting and executing a student recruitment strategy for South Asia. You will work with various stakeholder teams to meet recruitment targets and maintain data-driven insights on enrollment trends. Moreover, you will engage in training sessions, travel for recruitment events, and foster relationships with students, families, and institutional partners.

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What qualifications are needed for the Assistant Manager, Product Sales role at Shorelight?

To succeed as the Assistant Manager, Product Sales at Shorelight, you should possess a bachelor’s degree in a related field such as marketing or international relations, alongside over five years of experience in international education. Strong sales skills, excellent communication, and a deep understanding of the South Asian educational landscape are essential for this role.

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How does the Assistant Manager, Product Sales contribute to student recruitment strategies at Shorelight?

In the role of Assistant Manager, Product Sales at Shorelight, you’ll contribute by developing comprehensive recruitment plans tailored to specific products and university partners. By analyzing market conditions and recruitment activities, you provide valuable feedback that shapes Shorelight's strategy and execution in South Asia, ensuring effective resource utilization and impact.

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What type of travel is expected for the Assistant Manager, Product Sales at Shorelight?

As an Assistant Manager, Product Sales at Shorelight, extensive travel across South Asia and occasional trips to the U.S. are expected. This travel is focused on attending recruitment fairs, outreach seminars, and training sessions to foster connections with potential students and institutional partners.

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How is success measured for the Assistant Manager, Product Sales position at Shorelight?

Success in the Assistant Manager, Product Sales role at Shorelight is primarily measured by student enrollment numbers and the effectiveness of recruitment strategies implemented. Metrics include conversion rates from inquiries to applications, the success of product launches, and the strength of relationships built with various stakeholders in the educational ecosystem.

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Common Interview Questions for Assistant Manager , Product Sales - South Asia
Can you describe your experience with student recruitment in the international education sector?

When answering this question, focus on specific roles you've held in recruitment, detailing the strategies you've used to attract international students. Highlight your understanding of marketing channels and how you've successfully met recruitment goals in previous positions.

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What do you see as the biggest challenges in recruiting students from South Asia?

To answer this effectively, discuss challenges such as cultural differences, competition from local institutions, and regulatory hurdles. Share insights on how you plan to address these obstacles and improve outreach strategies.

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How have you used data to improve recruitment efforts in past roles?

Explain with examples how you have utilized data analytics to monitor enrollment trends, assess the effectiveness of marketing campaigns, and adapt recruitment strategies accordingly. Discuss the tools you've employed to track and analyze this data.

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Describe a successful marketing campaign you've planned or executed for educational programs.

Provide insight into a specific campaign by sharing your target audience, the strategies employed, and the results achieved. Focus on how you measured success and adjusted strategies based on feedback.

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How do you build and maintain relationships with educational institutions and partners?

Talk about your approach to networking, including communication styles and relationship management techniques. Provide examples of how you’ve fostered partnerships that resulted in successful student recruitment.

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What strategies would you implement to increase student applications for Shorelight’s partner universities?

Outline innovative ideas for targeted marketing, personalized outreach, and utilizing alumni success stories. Emphasize how these efforts can bridge cultural gaps and resonate with prospective students.

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How do you handle setbacks or challenges in achieving recruitment targets?

Describe your approach to problem-solving, focusing on how you assess situations, devise alternative strategies, and implement changes quickly. Highlight any specific instances where you overcame obstacles successfully.

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What is your approach to training teams on recruitment strategies and product offerings?

Articulate a structured approach to training, including how you assess team knowledge, deliver content, and verify understanding through assessments or role-play. Provide past examples of successful training sessions.

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How do you stay informed about trends in the international education market?

Discuss the resources you utilize to stay informed, such as industry publications, conferences, and networking with peers. Share anecdotes about how this knowledge benefited your past recruitment strategies.

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What motivates you to work in international education recruitment, especially in the South Asia region?

Share a personal connection or passion for education and cultural exchange. Emphasize your commitment to helping students achieve their academic dreams and the unique value you believe South Asia brings to the global education landscape.

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Shorelight Education is a U.S.-based education company that partners with leading nonprofit universities to increase success for international students while driving institutional growth. Shorelight's purpose is to "Educate the World"-a call to ac...

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Full-time, hybrid
DATE POSTED
March 24, 2025

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