Senior Program Manager, Creative Services

Sia Partners is a next-generation management consulting firm. We offer a unique blend of AI and design capabilities, augmenting traditional consulting to deliver superior value to our clients. Counting 3,000 consultants in 19 countries, we expect to achieve USD 420 million in turnover for the current fiscal year. With a global footprint and expertise in more than 30 sectors and services, we optimize client projects worldwide. Through our Consulting for Good approach, we strive for next-level impact by developing innovative CSR solutions for our clients, making sustainability a lever for profitable transformation.   

SiaXperience is the experience design agency of Sia Partners. We are creators and innovators who shape unique experiences. We have over 300 employees dedicated to creative and design activities, spread over 10 design centers worldwide, who join forces under a single brand, SiaXperience, a new leader in creative and design consulting services. 

As Senior Program Manager, you support the management of Fortune 500 client accounts and projects. Your responsibility is to ensure on time, on budget, and high-quality projects, while ensuring client satisfaction. This position combines the responsibilities of both an Engagement Manager and a Program Manager.

Successful Program Managers are smart, humble, and driven. They know how to adapt their knowledge, approach, and experience to any situation. They can work with a variety of clients, types of engagements, and work situations. They always work to exceed expectations, and they have a fervent desire to keep learning and growing. 

In this role, you'll leverage your creative services expertise to orchestrate seamless project execution, collaborating closely with cross-functional teams to align strategies with client objectives. Your ability to cultivate strong client relationships and communicate effectively will be instrumental in driving successful project outcomes. As a seasoned professional, you'll uphold high standards of quality and efficiency, ensuring that every deliverable not only meets but exceeds both client expectations and firm standards

Responsibilities 

• Coordinate and manage multiple creative projects simultaneously from conception to completion, ensuring on-time delivery within budget and scope  
• Develop detailed project plans, including timelines, budgets, and resource allocations 
• Act as the primary point of contact for all project-related matters, from internal stakeholders including design and finance, to external clients and partners  
• Develop and manage project timelines and regularly communicate project status to stakeholders and engagement leads  
• Promote the flow of information in all project phases, ensuring that milestones such as client approvals and proposal goals are met and oversee each phase through to delivery/launch 
• Support the maintenance and development of client relationships 
• Monitor, evaluate, and report on project budget performance and outcomes 
• Prepare and present project status reports to stakeholders and senior management 
• Assist in content development of proposals for new business requests 
• Submit accurate accounting of time spent weekly 

Skills & Attributes for Success 

• A solid team player with an independent thinker’s mentality 
• Organized, deadline-driven, and able to multitask 
• Flexible and analytical 
• Results-oriented, self-directed, endlessly curious, and entrepreneurial-minded 
• Strong verbal, written and presentation skills 
• Experience in a consulting or agency environment 

• Must reside in the New York City Metropolitan Area 
• Bachelor’s degree required in business or related field 
• 10+ years of management consulting or agency experience  
• Ability to manage client relationships and networks, present to senior audiences, and 
• work day-to-day with enterprise-level clients 
• Ability to multi-task competing priorities while maintaining a high degree of accuracy and 
• attention to detail 
• Must have a solid understanding of data reporting and data cleansing 
• Experience managing budgets and burn reports 
• Demonstrated leadership experience 
• Proficiency in project management software such as Asana, Trello or Monday.com 

Compensation & Benefits  

• Manager Level - New York compensation for this opportunity ranges between $168,000 and $175,000. Actual compensation within that range will be dependent upon the individual’s skills, experience, qualifications, and market location  
• Annual Salary + Annual Discretionary Bonus 
• Healthcare coverage that includes medical, dental, vision and life insurance policies 
• Generous PTO  
• Parental leave paid at 100% of base pay for all new parents regardless of gender
• Building Healthy Families Program 
• 9 Company Holidays + 1 Floating Holiday  
• 401(k) Plan – 4% matching on day 1
• College save-up plan & college loan repayment plan 
• Cell phone stipend  
• Commuter Benefits  
• Gym Reimbursement through firm medical plan 

Our Commitment To Diversity

Diversity, equity, inclusion, and belonging (DEIB) are part of Sia Partners’ DNA. Thanks to our expertise in several sectors and our international growth, our teams include a variety of experiences and cultures. We’re confident that promoting DEIB creates an environment in which everyone can reach their full potential.

Our global network, DEIB@Sia Partners, brings together our people worldwide to facilitate local and global progress, focused on the following areas:

• Gender equality (global Gender Equality Index score of 91/100 for FY19-20)
• LGBTQ+
• Race & Ethnicity
• Working Parents
• Disabilities

Sia Partners is an equal opportunity employer. All aspects of employment, including hiring, promotion, remuneration, or discipline, are based solely on performance, competence, conduct, or business needs.

To learn more about our mission, values, and business sectors, please visit our website.

At this time, Sia Partners does not intend to pursue employment with applicants who require/will require sponsorship for work authorization in the United States (i.e., H1-B visa, F-1 visa (OPT), TN visa, or any other non-immigrant status). Applicants for employment must have work authorization that does not now or in the future require sponsorship of a visa for work authorization.