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Senior Change Management Consultant - job 1 of 2

Company Description

About Sia 

Sia is a next-generation, global management consulting group. Founded in 1999, we were born digital. Today our strategy and management capabilities are augmented by data science, enhanced by creativity and driven by responsibility. We’re optimists for change and we help clients initiate, navigate and benefit from transformation. We believe optimism is a force multiplier, helping clients to mitigate downside and maximize opportunity. With expertise across a broad range of sectors and services, our 3,000 consultants serve clients worldwide from 48 locations in 19 countries. Our expertise delivers results. Our optimism transforms outcomes. 

Strategy & Management Consulting 

Sia’s Strategy & Management Consulting global footprint and expertise in more than 40 sectors and services allow us to enhance our clients' businesses worldwide. We guide their projects and initiatives in strategy, business transformation, IT & digital strategy.   

The Business Transformation Business Unit specializes in partnering with organizations to accelerate growth by driving employee engagement and adoption. This is achieved through cross-sector and cross-functional support in strategy, leadership alignment and coaching, large-scale transformation, strategic change management, and HR modernization efforts. The focus lies in functional transformation, digital and AI transformation, and cultural transformation. Our dedicated team helps navigate complexities for sustainable success in a rapidly evolving marketplace. 

Job Description

  • Support clients in achieving sustainable performance and/or improvements within their organizations 
  • Create a customized change management roadmap based on the needs of the project and implement the change management activities for each phase of the project 
  • Lead impact analyses, assess change readiness, and identify key stakeholders 
  • Provide status reporting of progress, dependencies, issues, risks and overall program health 
  • Anticipate organizational changes that come with large-scale implementations and the change management and communications interventions which will be needed 
  • Ensure that key change initiatives deliver on business, schedule, and budget objectives 
  • Determine appropriate metrics and measures that will help the client measure progress, reinforce behavior, and adjust improve implementation results 
  • Coordinate with other initiatives to make sure there is a common understanding on timelines and other overlaps 
  • Develop Executive-level presentations  
  • Develop readiness and skilling content leveraging multiple modalities based on customer experience best practices 
  • Utilize Project Management frameworks and methods in a variety of roles 
  • Identify opportunities to provide or create additional client value 
  • Contribute to internal areas such as business development, people development, recruiting, marketing, and more 
  • Engage in activities dedicated to supporting our culture 
  • Collaborate with internal and client project team members, and contribute to internal communications and readiness activity within the program team and with client groups  
  • Maintain program sites as a repository for all project information 
  • Contribute to the development of high-quality and timely deliverables 

Qualifications

  • 5- 7 years’ experience leading significant change management engagements with successful outcomes in complex organizations 
  • Consulting experience required 
  • Bachelor’s degree required 
  • Experience and knowledge of change management principles and methodologies 
  • Strong coaching and influencing skills; ability to influence others and move toward a common vision and/or goal 
  • Ability to quickly build trust and value-based relationships with employees at all levels of the organization  
  • Solid facilitation experience 
  • Proficient with the Microsoft Office Suite and Project Management frameworks 
  • PROSCI or other Change Management certifications preferred 
  • Motivated by an entrepreneurial mindset and comfortable with ambiguity 
  • Confident, self-aware team player open to receiving and providing, effective feedback 
  • Ability to facilitate project teams, guided by a strong understanding of group dynamics while driving results 
  • Exhibit exceptional communication skills and strong work ethic
  • Competent in group facilitation 

Additional Information

Why Join Sia? 

Excellence | Entrepreneurship | Innovation | Teamwork | Care & Support | Employee Wellbeing 

These are the six core values that guide all our actions.  

Your experience at Sia will be enriched by a(n):   

  • Entrepreneurial journey 
  • Support with achieving professional development goals through guidance and real-time feedback 
  • Continuous learning & development opportunities 

Compensation & Benefits 

  • Salary + Annual Discretionary Bonus 
  • Healthcare coverage that includes 3 medical plan options: Anthem – EPO HSA, EPO HSA MERP, and PPO; dental and vision through MetLife; and life insurance policies through Mutual of Omaha 
  • Flexible Spending Account (FSA) 
  • Paid Time Off  
  • Parental leave paid at 100% of base pay for all new parents   
  • 9 Company Holidays + 1 Floating Holiday  
  • 401(k) Plan - 4% matching and vested on day 1  
  • College save-up plan & college loan repayment plan 
  • Monthly cell phone stipend  
  • Pre-tax account for Parking and Mass Transit  
  • Sia provides several wellness and incentive programs free of charge through the firm medical plan – Anthem - such as:  
    • Gym Reimbursement 
    • LiveHealth Online 
    • Well-being Coach 
    • Building Healthy Families Program  
    • And much more 

Washington base compensation is between $122,000 to $129,000 a year. Actual compensation within that range will be dependent upon the individual’s skills, experience, qualifications, and market location. 

Diversity, Equity, Inclusion & Belonging 

At Sia, we believe in fostering a diverse, equitable and inclusive culture where our employees and partners are valued and thrive in a sense of belonging. We are committed to recruiting and developing a diverse network of employees and investing in their growth by providing unique opportunities for professional and cultural immersion. Our commitment toward inclusion motivates dynamic collaboration with our clients, building trust by creating an inclusive environment of curiosity and learning which affects lasting impact. Please visit our website for more information.  

Sia is an equal opportunity employer. All aspects of employment, including hiring, promotion, remuneration, or discipline, are based solely on performance, competence, conduct, or business needs. 

Office Workplace Guidelines 

Sia is committed to providing a flexible workplace environment that supports client, business, and market needs. Consultants located in our primary market office locations—New York City, Charlotte, Seattle, and San Francisco- are expected to live within a reasonable commuting distance and attend the office at least three days per week. For Consultants outside of our primary markets, we can offer more flexible in-person requirements in accordance with your location. 

Work Authorization & Sponsorship  

At this time, Sia does not intend to pursue employment with applicants who will require now or in the future visa by our company for work authorization in the United States (i.e., H1-B visa, F-1 visa (OPT), TN visa, or any other non-immigrant status).  

Sia is an equal opportunity employer. All aspects of employment, including hiring, promotion, remuneration, or discipline, are based solely on performance, competence, conduct, or business needs. 

Average salary estimate

$125500 / YEARLY (est.)
min
max
$122000K
$129000K

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What You Should Know About Senior Change Management Consultant, Sia

At Sia, we are on the lookout for a dynamic Senior Change Management Consultant to join our team in Bellevue, WA. The ideal candidate will be excited to help clients navigate the complex waters of organizational change, ensuring they cultivate sustainable performance improvements. If you thrive in a collaborative environment, enjoy tackling challenges head-on, and possess a knack for creating customized change management roadmaps, this role is perfect for you. Your responsibilities will include leading impact analyses, assessing change readiness, and identifying key stakeholders, while providing detailed status reports to keep everyone on track. You'll play an instrumental role in large-scale implementations, ensuring that our initiatives meet business, schedule, and budget objectives. In addition, you’ll create engaging executive-level presentations and develop comprehensive training content based on best practices in customer experience. With a strong emphasis on cross-functional support, you'll collaborate with different teams to ensure a uniform understanding of timelines and project scopes. Ideally, you should have 5-7 years of experience in leading significant change management engagements and a background in consulting. Your strong coaching and influencing skills will help foster trust and enhance team dynamics. If you have a passion for continuous learning and innovation, Sia offers a vibrant culture that aligns with these values. We provide a competitive salary, excellent benefits, and the opportunity to grow both personally and professionally as we embark together on this entrepreneurial journey.

Frequently Asked Questions (FAQs) for Senior Change Management Consultant Role at Sia
What are the primary responsibilities of a Senior Change Management Consultant at Sia?

As a Senior Change Management Consultant at Sia, your core responsibilities will include supporting clients in achieving sustainable performance improvements, creating customized change management roadmaps, leading impact analyses, and assessing change readiness. You will also coordinate with key stakeholders, monitor project health, and provide comprehensive status reports throughout the project lifecycle.

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What qualifications are required for the Senior Change Management Consultant position at Sia?

To thrive as a Senior Change Management Consultant at Sia, you should possess 5-7 years of experience in leading change management engagements, a bachelor's degree, and consulting experience. Familiarity with change management principles and methodologies, alongside a PROSCI or similar certification, is preferred. Strong communication, coaching, and influencing skills are also essential to succeed in this role.

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How does Sia support the professional development of Senior Change Management Consultants?

Sia is committed to the continual growth of its employees. As a Senior Change Management Consultant, you will receive ample support to achieve your professional development goals through personalized guidance, real-time feedback, and continuous learning opportunities that align with your career aspirations.

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What is the work environment like for Senior Change Management Consultants at Sia?

At Sia, we promote a flexible workplace culture that values teamwork and innovation. Senior Change Management Consultants are expected to collaborate with both internal and client teams, navigating complexities together to ensure successful project outcomes. Our office environment is designed to support client needs while fostering a sense of belonging among team members.

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Are there opportunities for advancement for Senior Change Management Consultants at Sia?

Absolutely! Sia encourages its employees, including Senior Change Management Consultants, to take on additional responsibilities, engage in internal areas such as business development, and actively participate in shaping the company's culture. There are ample opportunities for career advancement as you demonstrate your skills and contribute to the organization.

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Common Interview Questions for Senior Change Management Consultant
How do you approach creating a change management roadmap?

When creating a change management roadmap, I focus on understanding the client's specific needs and objectives first. I analyze the project scope, identify key stakeholders, and assess the current change readiness within the organization. Based on this information, I tailor a roadmap that includes clear milestones and metrics for success, ensuring it aligns with the client’s overall strategy.

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Can you describe your experience with consulting in complex organizations?

In my previous roles, I've worked extensively in complex organizational settings where I facilitated change across various departments. I focus on building trust-based relationships at all levels, which aids in gathering insights and fostering buy-in for change initiatives. My consulting experience has allowed me to navigate these complexities successfully, delivering results that drive sustainable improvements.

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What strategies do you use to gauge change readiness?

To gauge change readiness, I typically use a combination of surveys, interviews, and focus groups to gather qualitative and quantitative data from employees. This helps me assess their attitudes, perceptions, and overall willingness to embrace change. Based on these insights, I can develop tailored communication strategies and training to support a smooth transition.

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How do you measure the success of a change management initiative?

I measure the success of a change management initiative by establishing clear KPIs and performance metrics at the outset. Regular check-ins and status reporting allow me to track progress and make adjustments as needed. Post-implementation reviews and feedback from stakeholders also offer critical insights into the effectiveness of the initiative.

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What is your approach to stakeholder engagement in change initiatives?

I believe stakeholder engagement is vital for the success of any change initiative. My approach involves identifying stakeholders early on, understanding their interests, and involving them in the change process through regular communication and feedback loops. This ensures that their input is valued, which helps in building momentum and reducing resistance.

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Describe a challenge you've faced in change management and how you overcame it.

One significant challenge I faced was resistance from a key department during a transformation project. To address this, I facilitated workshops and meetings to actively listen to their concerns. By involving them in solution proposals and providing clear rationale behind the change, I was able to turn their resistance into support, leading to a successful implementation.

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What role does communication play in change management?

Effective communication is essential in change management. It helps set clear expectations, dispel misinformation, and foster transparency throughout the process. I ensure that communication is continuous and tailored to various audiences, utilizing different channels to engage employees and keep them informed and motivated.

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How do you incorporate feedback into your change management strategies?

I prioritize feedback as a fundamental component of my change management strategies. By regularly soliciting input from stakeholders and team members, I can adjust my approach in real time to better address their needs and concerns. This iterative process ensures the change initiative remains relevant and effective.

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How would you handle a project that is not meeting its goals?

If a project isn't meeting its goals, my first step would be to conduct a thorough analysis to identify the root causes. I would engage with stakeholders to gather insights and adjust strategies accordingly. Making data-driven decisions, I would develop an action plan to realign the project with its objectives and closely monitor the implementation of these changes.

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What do you believe is the most critical skill for a Senior Change Management Consultant and why?

The most critical skill for a Senior Change Management Consultant is the ability to build trust quickly with diverse teams. This is crucial because change often brings uncertainty and anxiety among employees. A trusted consultant can foster openness, facilitate honest discussions, and garner buy-in, which ultimately leads to a more successful change initiative.

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DATE POSTED
March 11, 2025

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