Job details
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Customer Support Representative
Sidecar Health is redefining health insurance and looking for warm, passionate people to join the Member Care team to support members on their healthcare journeys.
Skills
- Strong interpersonal communication skills
- Deep empathy
- Excellent written and verbal communication
- Attention to detail
- Creative problem-solving
Responsibilities
- Handle inbound calls and chat boxes from members
- Provide excellent customer service
- Build rapport with existing members
- Handle issues and complaints
- Maintain policies and procedures
Education
- High school diploma or equivalent
- Bachelor's degree (preferred)
- Healthcare and/or insurance experience (preferred)
- Bilingual (preferred)
Benefits
- Competitive hourly rate, company equity, and growth opportunities
- Comprehensive Medical, Dental, and Vision benefits
- 401k retirement plan
- Paid vacation and holidays
- IT Equipment provided
- Opportunity to make an impact at a rapidly growing mission-driven company
To read the complete job description, please click on the ‘Apply’ button
Sidecar Health Glassdoor Company Review
Patrick Quigley
4.3
Sidecar Health DE&I Review
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CEO of Sidecar Health
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Our mission is to make healthcare affordable and accessible for everyone in the U.S.
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FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
INDUSTRY
TEAM SIZE
LOCATION
SALARY RANGE
$31,200/yr - $41,600/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
July 3, 2024
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