Partnerships Manager

About Siena

Siena is building enterprise empathic AI Agents powered by reasoning-adept LLMs. Siena is the first AI Agent of its kind, designed to integrate with existing systems and interact with customers across multiple channels from a single, unified platform.

If you're excited about the intersection of human-to-machine communication and want to be part of a team driving innovation and making a real impact in automating agentic workflows, join us on our mission to revolutionize customer experience through empathetic AI.

Some of our values

• We put customers first: We work hard to understand our customers. We try to put ourselves in their position and do more than they expect.

• We're direct and honest: We believe in straightforward, truthful communication. We say what we think, clearly and respectfully.

• We try new things: We're not afraid to do things differently if it means finding better solutions.

• We step up: When we see a chance to make a difference, we take it. We trust ourselves to decide and take responsibility for what happens.

• We keep improving: We're always looking for ways to do better and be better at what we do.

• We're quick on our feet: We adapt to changes and challenges. We see them as chances to learn and grow.

• We stay curious: We ask questions and explore new ideas. What we learn helps us keep growing.

• We own it: We're all owners here. We take charge, make the call, and own the outcome.

About the role:

As Siena AI’s first Partnerships Manager, you'll drive strategic collaboration that amplifies our growth. You will implement, scale and optimise our partnership program, aligning it with company goals while boosting ARR through marketing initiatives with BPOs, key agency and technology partners.

Why Siena needs you:

• Lead partnership strategy: Create and execute Siena AI's partnership program, focusing on increasing revenue through strategic marketing with BPOs, agencies, and tech partners.

• Build and nurture relationships: Develop strong, long-term partnerships. Manage the entire process from finding leads to closing deals, always aiming for the best return on investment.

• Drive business growth through partnerships: Work closely with Sales, Marketing, and Product teams to integrate partner products and create joint marketing efforts.

• Educate on AI in customer experience: Create engaging content like case studies, presentations, and webinars to showcase how Siena's AI improves customer experience.

• Represent Siena at events: Be the face of Siena at industry events, both in-person and online. Help increase brand awareness and reputation.

• Improve strategies with data: Use metrics and reports to make informed decisions and continually refine our partnership approach.

• Expand into new markets: Identify opportunities to grow Siena's business in new industries and regions through strategic partnerships.

Join the team if you:

• Have 10+ years experience working with strategic tech/ecommerce partners and building GTM relationships with revenue accountability

• Proven track record of exceeding partner/channel and alliance revenue targets

• Deep knowledge of the martech landscape, including current innovations and industry-leading strategies

• Exceptional interpersonal skills, with a talent for clear communication, persuasive negotiation, and fostering strong professional connections

• Analytical mindset with the capacity to interpret market insights and make strategic choices based on data

• Proven track record in management roles, showcasing ability to cultivate talent and create a positive, high-achieving team environment

• Comfortable with frequent travel (up to 30% of work time) to attend industry events, conferences, and in-person partner meetings

Impress us even further:

• You're able to build partnership projects and analyse their results by leveraging marketing and analytics tools (Zapier, HubSpot, Google Analytics, UTM builder etc.)

• You're immersed in the CX space

Benefits

• Flexible work location: At Siena you have the flexibility to work from wherever you're most productive and inspired — be it your home office or a your favorite local workspace.

• Flexible hours: We believe in giving you the autonomy to design your workday in a way that fits your life and maximizes your productivity.

• Competitive compensation: We offer competitive salaries and equity packages because we believe in rewarding your contributions to our shared success.

• Generous PTO: With unlimited paid time off and a minimum of 15 days off per year, you'll have ample opportunity to recharge, travel, or pursue your passions outside of work.

• Learning & development budget: We provide an annual stipend for you to continue growing professionally and personally. We're committed to investing in your growth and development.

At Siena, we’re not just looking for people who can do a job. We’re looking for people who want to break boundaries, create the future, and reshape industries. If that’s you, we look forward to your application.

Siena provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.