Operations & Compliance Project Manager

Title: People Operations & Compliance Project Manager

Department: People

Location: Remote

Reports To: People Operations Director

Context: At the Sierra Club, we believe in the power of interdependence. Together, we remain committed to the fight for a healthy climate built on a foundation of environmental, racial, economic, and gender justice – a future where all people benefit from a healthy, thriving planet and a direct connection to nature. As the climate crisis and deeply entrenched systemic racism all fuel injustice, we will continue to fight for a bold, transformational agenda that recognizes the interconnectedness between our planet, our humanity, and our future. By recognizing that our destinies are tied, we continue to name that all things are fundamentally connected, and the overlap between ecology, race, gender, and representative government will move to either advance our collective humanity or to oppress it. Sierra Club has close to 800 staff across the country and a network of 64 local chapters that are led and fueled by thousands of volunteers. We are also proud to be a unionized employer, with three labor unions representing more than half of our employees.

Scope: The People Operations & Compliance Project manager is responsible for a broad range of technical and administrative functions within the People Department. They will use their analytical, organizational and partnership skills to drive and execute People-centered operations, project initiatives and policies ensuring synergy within the department and across the organization. They will provide project planning support across all levels of the organization and will be seen and known as a trusted thought partner. Collaborating across the People Team and cross-functional stakeholders, this position will also provide cross-coverage and back-up support for their counterparts within the People Department. This position will also manage the day-to-day operational functions of the People Department to deliver value-added customer service to all staff while upholding consistent organizational priorities and values rooted in Decolonize Design’s Belonging, Dignity, Justice & Joy (BDJJ).

• People Operations & Compliance
• Manage, process and triage all action items that come through People and Workday inboxes; is the primary resource & owner for prioritizing and processing all Onboarding and employment data needs and changes in all related HRIS systems (Workday, ClearStar, Job Architect/Comp Analyst, Lever, Salesforce, Campfire etc.) ensuring that all information is accurate and up-to-date.
• Manage all current and future system tools for the People Department (Workday, ClearStar, Job Architect/Comp Analyst, Lever, Salesforce, Campfire etc.); utilize Jira ticketing system to automate response and enhance customer service.
• Assess and verify HR | People practices and policies to comply with Federal, State & Local requirements on an ongoing basis; contribute to regular policy and compliance assessments and make necessary and timely recommendations to ensure legal compliance. 
• Lead coordinator with Benefits & Payroll to ensure the smooth flow of information and processing between Payroll and People; ensure and complete successful recurring audits of employee information to maintain the integrity of data.
• Continuously automate and improve our auditing and reporting processes in all current and future systems in collaboration with cross-functional IT and Payroll teams.
• Coordinate and manage departmental administrative needs including and not limited to: collating, distributing and resolving all incoming USPS mail, first point of contact for online faxes etc.

• Project Management
• Key People Department stakeholder driving our Operating automation transformation and other current and future change management/implementation/project needs as assigned; develop and maintain project documentation, including plans, status reports/trackers, issue logs, and change control documentation.
• Create Standard Operating Procedure (SOP) materials for change management, learning & development and onboarding to support  implementation/transformation initiatives.
• With support from the People Operations Director, responsible for the coordination, development and implementation of Collective Bargaining Agreement (CBA) outcomes that impact all current and future systems tools (Workday, Job Architect/Comp Analyst, ClearStar, Lever, Salesforce, Campfire etc.).
• Conduct and/or engage in regular meetings with project team/s, providing updates, managing stakeholder expectations, discussing challenges and making recommendations while keeping the project/s on task.
• Highly collaborative partnering and leadership across the organization to move forward on cross functional initiatives across the People Team and organization

• Committed to evolution. You are committed to continuously deepening and evolving your own understanding of systems of oppression through study, openness, and humility. And you easily recognize your own relationship to privilege and power, examining and shifting your behaviors as appropriate.
• Uplifting and Additive. You see mistakes as opportunities for growth; problems as catalysts for solutions, and inspire others along the journey. You carry a constructive approach, can-do attitude, a sense of humor, and authentic kindness wherever you go.
• Demonstrated experience in People Operations | HR, preferably in the progressive nonprofit or Campaign space; prior experience with HRIS systems; knowledge of human resource management best practices and current CA, Federal, State & Local employment laws; project management; must be able to maintain confidentiality.
• Being a strong cross functional partner; the ability to manage up and across while collaborating with management and engaging cross functional teams.
• Proven ability to effectively and independently help staff navigate employment questions and HR | People matters by suggesting effective solutions and/or elevating challenges or concerns.
• Demonstrated ability to take ownership and be creative and solutions-oriented when encountering challenges that don’t have obvious answers; ability to plan and prioritize work activities, and complete work in a timely, accurate and thorough manner with minimum direction.

• Certification in Project Management (not required)Strong knowledge of different project management tools/work management software.
• Strong presence with consultative, organizational, and analytical skills.
• Ability to build solid, collaborative working relationships with stakeholders, across all functions.
• Basic knowledge of process documentation methods.
• Passion to continuously help improve operations and enhance/preserve shareholder value.

To Apply

The Sierra Club provides equal employment and advancement opportunities to all staff members.

Employment decisions are based on merit, qualifications, lived experience and skills. The Sierra Club does not discriminate in employment opportunities or practices on the basis of race, color, creed, religion, national origin, immigration status, socioeconomic status, ancestry, age, size, sex, sexual orientation, gender, gender identity, familial status, veteran status, disability, AIDS/HIV status, medical condition, prior conviction, arrest history, traits historically associated with race, including, but not limited to, hair texture and protective hairstyles, or any other characteristic protected by law.

The Sierra Club values applicants who are people that identify as Black, Indigenous, and other minoritized groups; women; queer, transgender, gender non-conforming, and gender fluid people.

Explore, enjoy and protect the planet.