Senior Partnership Manager

The Senior Partnership Manager at Signifyd is responsible for building and maintaining key relationships across the ecommerce ecosystem, including payment service providers and agencies. You will leverage these relationships to drive quality referrals to the sales team and support partner deal progression, all while collaborating closely with internal teams to create effective partner campaigns.

Signifyd requires candidates for the Senior Partnership Manager position to have 3-5 years of ecommerce partner management experience. Strong relationship-building skills, creative thinking ability, and effective communication are crucial. Additionally, candidates should possess strong organizational skills and a problem-solving mindset.

The Senior Partnership Manager contributes to Signifyd's goals by establishing and nurturing vital partnerships that drive engagement and referrals. You will create joint execution plans and strategies to ensure timely and effective outcomes that support the company's revenue targets.

At Signifyd, a Senior Partnership Manager can expect a supportive and innovative work environment where collaboration is key. You will have the opportunity to work with diverse teams and engage with partners at various levels, all while delivering impactful results in the evolving ecommerce industry.

Signifyd offers an attractive benefits package for its Senior Partnership Managers, which includes stock options, a performance bonus, matched pension contributions, comprehensive health insurance, generous annual leave, and a dedicated learning budget among other perks, ensuring employee well-being and professional growth.

In answering this question, it's essential to emphasize your relationship-building strategies, such as networking, regular communication, and understanding partners’ needs. Provide examples of how you've successfully nurtured key partnerships in the past.

When discussing a successful partnership campaign, focus on the specific strategies you used, the challenges faced, and the measurable outcomes achieved. Highlighting your ability to drive results will illustrate your effectiveness in the role.

To educate partners about the value proposition effectively, you can discuss storytelling techniques, personalized presentations, and tailored training sessions, emphasizing the importance of aligning their goals with the company’s, which can enhance referral rates.

Elaborate on your prioritization process by mentioning how you assess impact and urgency, consider stakeholder input, and utilize task management tools to ensure you stay on track while exceeding expectations.

Share your approach to conflict resolution, which may include clear communication, active listening, and finding win-win solutions. Provide an example where you successfully navigated a challenging partner relationship.

Explain the key performance indicators (KPIs) you track for partnership initiatives, such as referral rates, revenue generated from partnerships, and engagement metrics, demonstrating your analytical skills and focus on results.

Talk about the importance of collaboration with internal teams like sales and marketing to align goals, share insights, and drive cohesive partnership strategies that translate into successful outcomes and consistent messaging.

Discuss your proactive strategies for staying informed, such as attending industry conferences, participating in relevant webinars, subscribing to industry publications, and networking with peers, showcasing your commitment to continuous learning.

Articulate your enthusiasm for partnership management, focusing on your belief in the power of collaboration to foster innovation and achieve mutual success within the dynamic ecommerce landscape.

Describe your approach to integrating partner feedback, underscoring your commitment to adaptability and responsiveness, and how you communicate changes based on this feedback to strengthen relationships.