SOC Analyst L1

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We’ve amassed some of the best and brightest minds in cyber security who are passionate about protecting the digital world. Our team blends advanced technology alongside deep expertise to tackle the toughest cyber threats out there. Put simply, our mission is to stay ahead of the curve and create a safer digital landscape for our partners, and we believe adding a SOC Analyst L1 will up our cyber game.

In SilverSky, we believe that every organization, regardless of size, deserves an enterprise-class cybersecurity program. We deliver world leading products and services for Managed Detection & Response, Endpoint Protection, Vulnerability Management, Email Protection, Security Device Management, Professional Services, Incident Response, and Security Partnerships.

We’ve built a strong team of high performing security experts and support staff, and we’re constantly looking for new talent in our global sites - Raleigh (US), Belfast (UK), and Manila (PH). Our goal is to be the #1 customer focused organization in the cyber security industry, by continually delivering demonstrable customer security value through all of our partnerships, products, and services.

We’re currently recruiting for roles in our Security Operations Centre for a Level 1 (L1) Analyst. Analysts in SilverSky operate at the front lines of cyber security, actively reviewing and analyzing data to identify potential threats to our customers worldwide. The best candidates are inquisitive, eager to learn, and possess a clear passion for the security industry.

The role is based upon a 24/7/365 shift pattern, supporting our Global SOC customers.

What you’ll be doing:

• Analyzing of security incidents using an industry leading SIEM.
• Operating in a rotating 24x7 shift environment to include daytime, nighttime, and weekend work.
• Actively engaging with customers on potential ongoing security incidents.
• Proactively analyzing event data to adapt and improve current detection coverage.
• Working with internal partner teams with customer outcomes at the center.

What does it take to succeed in this role?

• A degree in a relevant technical discipline
• Relevant Industry certifications (Security+, CEH, GIAC, etc.).
• Commensurate technical industry experience.
• Willingness to learn new skills and proactively drive self-education.
• Good verbal and written communication skills and work well with a team across multiple locations.
• Ability to work in a team environment, to work under pressure and shows flexibility.
• Familiarity with networking concepts & protocols (TCP/IP, UDP, DNS, DHCP, HTTP, etc.).
• Understanding of Operating System fundamentals (Windows or Linux).
• Understanding of fundamental cyber security concepts, such as types of cyber-attacks and why attackers perform them.
• Flexibility with working schedule; may it be day, mid, night and/or shifting and on calls.

What are desirables?

• Previous experience working with a SIEM.
• Previous experience with other security detection technologies such as firewalls, IDS or log management (Splunk, etc).
• Experience working in a shift-based environment.
• Previous experience in a relevant technical role, such as a NOC.

In addition to the technical expertise, we expect respect, opinions, and thoughtful input.

How we work:

Our 3 values define how we operate internally as well as externally:

• Vision - We embrace a forward-thinking mindset. Our team has a clear and inspiring picture of the future that helps drive our decisions towards creating and delivering world-class security services.
• Velocity - We have a bias for action. We move swiftly and with purpose toward our goals and objectives and can easily adapt (and adjust) along the way.
• Vigilance – We foster a culture of proactive awareness for our company and our customers, who trust us to be an extension of their team. We are always looking for areas where we can innovate, improve, fix, transform and revolutionize, which ensures the protection, safety and success of everyone at SilverSky.

Individuals that can act intelligently and confidently without an ego will thrive.

If this sounds interesting and you are passionate about redefining how the world thinks about cyber security, we want to hear from you. Apply now if you are interested in learning more about how we can change the rules of engagement, together.

About SilverSky

We are a global cyber security company with more than 20 years of professional experience in the industry. Our 300+ employees are on a mission to protect our customers with comprehensive, adaptive security services that maximize technology and automate responses, while empowering security analysts to hunt for threats, react and respond immediately. It’s the human enhanced response that differentiates SilverSky and allows us to create the most comprehensive managed detection and response (MxDR) solution in the industry by delivering on our Vision, Velocity, Vigilance philosophy. Follow us on LinkedIn and X.