Job details

Customer Success Manager (SMB) - French Speaker

Similarweb is transforming how businesses leverage digital insights. They seek a French-speaking Customer Success Manager to enhance client engagement and utilization of their platform.

Skills

Analytical skills
Sales technology familiarity
Outstanding negotiation skills
Excellent communication skills
Relationship-building skills
Problem-solving skills

Responsibilities

Manage and expand customer relationships
Understand clients' sales strategies and challenges
Deliver ongoing training and support to clients
Manage product implementation and usage monitoring
Develop strategic customer success plans
Identify churn risks and enhance customer experience
Collaborate with internal teams on commercial goals

Education

Native French speaker
Fluent in English

Benefits

Competitive compensation packages
Regular team outings and happy hours
Career development opportunities
Inclusive workplace environment

To read the complete job description, please click on the ‘Apply’ button

SimilarWeb Glassdoor Company Review

3.6

SimilarWeb DE&I Review

No rating

CEO of SimilarWeb

Or Offer

Approve of CEO

By SimilarWeb

Similarweb's mission is to empower its customers to win online. Our technology provides digital market intelligence for every website and mobile app, so you can understand, track and grow your market share.Come be part of the team that's disruptin...

45 jobs

MATCH

Calculating your matching score...

FUNDING

Public

DEPARTMENTS

Customer Support

SENIORITY LEVEL REQUIREMENT

Mid-Level

INDUSTRY

Internet & Web Services

TEAM SIZE