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People Partner (Manager) - Contact Center Operations

SimpliSafe, a high-tech home security company, is seeking a People Partner to support their Contact Center Operations in Richmond, VA and Boston. The role involves strategic HR support, program design and execution, and employee relations.

Skills

  • 5+ years HR/People Business Partner experience
  • General HR functional knowledge
  • Excellent communication and interpersonal skills
  • Ability to think critically and problem solve
  • Exceptional organization and project management skills

Responsibilities

  • Align on business objectives with business leaders and serve as a strategic partner on people-related matters.
  • Design, manage, and support key people-related initiatives and programs.
  • Assess organizational health and effectiveness and drive improvements.
  • Conduct employee relations investigations for complex escalations and issues.
  • Foster diversity and inclusion as a cultural ambassador.

Benefits

    To read the complete job description, please click on the ‘Apply’ button
    SimpliSafe Glassdoor Company Review
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    CEO of SimpliSafe
    SimpliSafe CEO photo
    Christian Cerda
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    SimpliSafe is an American home security company based in Boston, Massachusetts. The company is committed to producing and selling professional home security systems and monitoring services.

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    Full-time, hybrid
    DATE POSTED
    July 11, 2024

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