Job details

Associate Director of Talent & People Operations

Please put “Talent Acquisition is cool" as the first line of your cover letter or as your headline or your application will be disqualified.

As the Associate Director of Talent & People Operations you will be the driving force behind our talent acquisition efforts, employer branding, and people operations initiatives. You'll play a crucial role in growing our team, shaping our company culture, and supporting the growth of our employees.

Who We Are:

Single Grain is an award-winning digital marketing agency that has been dedicated to driving persistent growth for remarkable companies like Amazon, Uber, and Salesforce since 2009.

We do this by providing industry-leading services around Paid Media, SEO, Content Marketing, CRO, and more.

We are a team of digital marketers. We love what we do, and we help pioneers grow by empowering our clients with winning strategies that lead to faster growth. As a top digital marketing agency, we understand how fast-paced the marketing industry is. We pride ourselves on staying up to date with new algorithms, technology, and trends because that's what keeps us one step ahead of the competition.

As a testament to our digital marketing expertise, we have a Digital Marketing blog with over 200,000 visitors/month, a podcast called ‘Marketing School’ with over 100 million total downloads, and a YouTube channel with more than 157,000 subscribers.

It's our mission to level up every human by educating and moving the marketing industry forward. Our goal is to help you level up and succeed. We accomplish this through mentoring or training but also by providing great resources and tools.

Check out our website for more on our company culture and values.

Responsibilities:

Talent Acquisition and Recruiting:

Collaborate with leadership and hiring managers to implement and refine our TA strategy, ensuring alignment with business goals
Lead full-cycle recruitment across the agency
Design and execute innovative sourcing strategies to build a strong talent pipeline
Conduct thorough candidate assessments to maintain our high standards for talent
Work with marketing to enhance our employer brand and presence on job boards and professional networks

ATS Management and Reporting:

Oversee the management and optimization of our ATS (Workable)
Generate regular reports on key recruitment metrics and provide data-driven insights to inform hiring decisions
Continuously improve our recruitment processes based on data and feedback

Employee Onboarding and Development:

Manage and continuously improve our onboarding program to effectively integrate new hires into our culture
Coordinate with department heads to ensure role-specific onboarding remains thorough and effective
Oversee the implementation of our performance evaluation system, making iterative improvements based on feedback and best practices
Regularly collect and analyze feedback to refine both onboarding and development processes

General HR Support and Administration:

Serve as a first point of contact for employees on various HR-related questions and concerns
Manage and maintain employee records and HR documentation, ensuring accuracy and confidentiality
Assist in the administration of benefits programs and answer employee inquiries about benefits
Support the development and updating of HR policies and procedures as needed
Contribute to creating a positive work environment by addressing employee relations issues promptly and effectively

You are someone who:

Loves recruiting but also genuinely enjoys the broader aspects of people operations like helping employees grow, building a great culture, and being a supportive resource for our team members.
Has a proven track record of successful recruitment in the performance marketing industry
Possesses excellent judgment in assessing candidates' potential and cultural fit
Has experience in both domestic and offshore talent acquisition
Embraces new ideas and perspectives, actively seeking input from colleagues, clients, and partners to drive innovation.
Constantly stays updated on industry trends, market dynamics, and new tools and techniques to enhance effectiveness.

Actively seeks opportunities to improve processes and performance for both yourself and the people team at large.
Adapts quickly to changing circumstances demonstrating flexibility and an open attitude towards new approaches and strategies.

Prior Experience:

6+ years of experience in a related role, with at least 2 years focused on the digital marketing or tech industry
Proven track record of sourcing and hiring top-tier performance marketing talent
Strong understanding of performance marketing roles and required skill sets
HR certifications (e.g., SHRM-CP, PHR) are a plus