Job details

DevOps Engineer (Observability)

About Us:

Sitecore’s mission is to provide cutting-edge DXP solutions that enable the world’s greatest brands to craft truly unforgettable experiences for their customers. A highly decorated industry leader, Sitecore brings content, commerce, and data into one connected platform that delivers millions of digital experiences every day. Thousands of blue-chip companies, including American Express, Porsche, Starbucks, L’Oréal, and Volvo Cars, rely on Sitecore to provide more engaging, personalized customer experiences. Under the leadership of our new product-centric CEO, we are poised to continue to push the boundaries of marketing technology and shape the future of customer engagement. Learn more at Sitecore.com.

Observability team:

The Observability team provides best practices and guidance for the monitoring of software production pipelines in Sitecore. The team drive the development and continuous improvement of observability tooling and application infrastructure monitoring Golden Path. We are the evangelist for DevOps practices across the engineering department. We collaborate closely with other Engineering Enablement teams, to provide standardized and templated solutions using modern tooling, for unified visibility of production quality across the entire ecosystem.

About the Role:

As a Senior DevOps Engineer in our Observability team, you will contribute to the development and maintenance of observability tools and applications for the efficient delivery of Sitecore SaaS solution. We value continuous improvement of tooling, services, and skills and strive towards promoting observability best practices.

What You’ll Do:

Development and continuously improve our observability tooling and application infrastructure
Identify and manage resolution of technical issues on our application infrastructure
Participate in gap analysis of the end-to-end production pipeline by collaborating closely with the infrastructure team
Continuously improve regular operations by automating procedures and optimizing processes
Evangelist for DevOps practices and mindset in the engineering department
Write documentation and facilitate informational webinars as well as guidelines sharing

What You Need to Succeed:

At least 4 years’ experience as a DevOps Engineer, Site Reliability Engineer or similar role
Experience with source code management tools (GitHub, Bitbucket, etc.)
Experience with CI/CD Pipelining (e.g.: Github actions)
Experience with IaC and configuration management tools and concepts such as Terraform Cloud, Hashicorp Vault, Consul, Ansible,
Experience with observability and monitoring tools (Grafana, Prometheus, OpenTelemetry, Elastic stack etc.)Experience with Docker Containers, Kubernetes, and container registry systems

Additional Skills That Could Set You Apart:

Prior experience on monitoring the operation and performance of microservices
Strong focus on automation and agile development

How we hire:

Sitecore is proud to be an equal opportunity workplace. We are committed to equal employment opportunity without unlawful regard to race, color, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability, veteran status or any other local legally protected characteristic.

Sitecore Glassdoor Company Review

4.1