Job details

Sr. Technical Sales Specialist, Commerce

About Us:

Our mission is to elevate leading brands through unforgettable digital connections with their customers. Sitecore delivers a composable digital experience platform that empowers the world’s smartest and largest brands the Power To Build lifelong relationships with their customers. A highly decorated industry leader, Sitecore is the leading company bringing together content, commerce, and data into one connected platform that delivers millions of digital experiences every day. Thousands of blue-chip companies including American Express, Porsche, Starbucks, L’Oréal, and Volvo Cars rely on Sitecore to provide more engaging, personalized experiences for their customers. Learn more at Sitecore.com.

Sitecore’s foundation is our diverse group of passionate, smart, innovative, and collaborative individuals located across four continents and over 25 countries. Having a wide range of perspectives, experiences, and skills is what makes us the company we are today. The Sitecore values are what drive and unite us across the globe.

Sitecore Limitless Commerce: Today's consumers and B2B buyers expect businesses and retailers to meet them wherever they want to shop, meaning every touchpoint now needs to be transactable. And because you can't always predict where your customers will evolve in the future, you need the ability to adapt quickly and adopt new go-to-market strategies as they emerge. For leading, innovative brands, a composable commerce approach future-proofs your ecommerce strategy, enabling you to manage ecommerce across any channel from one platform. Freedom. Flexibility. Agility. Scalability.

Sitecore Commerce is built on a modern, SaaS, API-first, headless architecture, powering commerce experiences anywhere. Learn more at Ordercloud.io.

About the Role:

We are seeking a passionate, entrepreneurial professional with a deep background in incubation sales and extensive experience selling Enterprise software.

The Sr. Technical Commerce Sales Specialist is the subject matter expert responsible for supporting the field sales organization in the technical and functional elements of commerce use cases in business development and sales efforts in his or her assigned geography ensuring consistent and rapid growth in sales of focused Sitecore Commerce solutions.

Sr. Technical Commerce Sales Specialist is a motivated key member of the sales team and adds value by his or her understanding, network, and hands-on experience of the Enterprise software industry and more specifically in the domains of modern eCommerce and Search for Commerce. He or she will work in close contact with the Enterprise Seller team, Sales Engineer team, professional services organization and partner organization to respond to inbound and outbound leads, RFPs, client requests, demos, participate in marketing and customer events and perform all activities needed to successfully close new business.

Sr. Technical Commerce Sales Specialist will report to the Global Vice President of Commerce Sales.

What You’ll Do:

Deep Technical Expertise – Strong technical understanding of modern SaaS, API-first, headless architecture. A strong understanding of the value propositions that “composable solution” architecture delivers to customers. Demonstrated experience building POCs and customer facing technical presentations. This will include solution prototyping, delivery, skinning, and presentation, writing technical answers and proposals to RFP, RFQ, RFI from prospects
Demonstrate Customer Centric Behavior – A clear alignment on Sitecore’s value proposition to contributing to the ongoing success of our customers. Providing ongoing thought leadership to our existing customers, and continually sharing “best practices” that can lead to increased customer value realization.
Support Pipeline Growth & Progression – Build strong customer specific understanding of a unique value proposition for Sitecore to deliver to each customer. Help lead internal and external business relationships to progress and justify urgency by customer to solve their business problems leveraging the defined strategy. Collaborate with internal teams (Marketing, Field Sales, Pre-Sales, Sales Development, etc.) and external Sitecore partners to accomplish this pipeline progression.
Team leadership – Set up and drive a strong culture of partnering excellence built on transparency and respect. Foster a culture of constant improvement, leading by example but also harnessing the differences in the team to the benefit of all

What You Need to Succeed

Experience with eCommerce, Search, Order Management, Supplier Management. This should span omnichannel use cases (i.e. D2C, B2B, B2B2C, Marketplaces, etc)
Demonstrated understanding how AI is transforming eCommerce, and why flexible Headless solutions are critical to new industry growth.
Clear understanding how Content is critical to effective eCommerce use cases, and the technology dependencies of both Content and Commerce.
Ability to engage in discussions around revenue growth, ROI, and TCO with business decision-makers (usually C-Level or SVP/VP)
Ability to engage with marketing professionals (Director level or below) who are concerned with optimizing the customer experience, next best action, and revenue generation
Ability to convey technical benefits to IT audience who are concerned with solution fit and integration into existing solution ecosystem.
Results-oriented; committed to the quality of product and service

Additional Skills That Could Set You Apart:

5+ years’ technical experience selling Enterprise Software, eCommerce, Search, Order Management SAAS offerings to blue-chip companies
Proven track record of achieving targets and driving sales growth
Excellent verbal and written presentation skills
Ability to work in a fast-paced environment with a continuously evolving product

Why you should click ‘Apply’:

Growth! We are tapping into an exciting $30B market opportunity that is still very much in its infancy and feel. It’s never been a better time to join Sitecore as we look to grow by 30% YoY. Growth for us means growth for you and your career.
Great team and company culture! You can find out more about our company culture and learn about our commitment to creating a diverse and inclusive workplace, on our YouTube Channel. Thanks to the work of every employee globally, Sitecore has been recognized for award-winning Culture by Comparably.

After an offer is made and accepted, E-verify will be utilized to establish your identity and employment eligibility as required by the U.S. Department of Homeland Security.

Sitecore is proud to be an equal opportunity workplace. We are committed to equal employment opportunity without unlawful regard to race, color, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability, veteran status or any other local legally protected characteristic.

How we hire

At Sitecore, we put a lot of care and time into who we hire. We believe that in order to build the best products, we need to build high-impact teams. Our recruitment process centers around what we call the Life Story interview, a conversational-style interview where we get to learn more about you.

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