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Remarketing Support Associate

Company Description

Who we are:

Sixt Rent a Car stands for exciting mobility and customer tailored solutions. We lead with innovation, high-quality customer service, premium products, and a seamless rental experience. With nearly $3 billion in revenue and a presence in over 100 countries worldwide, it is no wonder we are a global leader in the car rental industry. In the USA, we are experiencing over 30% growth over the last several years, which provides great career opportunities in the future for the right candidates.

Sixt hires with a focus on service-oriented, entrepreneurial team players, who are excited about interacting with customers and colleagues from all over the world. Sixt is more than just renting cars. We have a passion for style, technology, innovation, creativity, and entrepreneurial spirit.

Job Description

Sixt is looking for a Remarketing Support Associate is to support the Remarketing Team. The ideal candidate possesses the following attributes:

  • Excellent work ethic and willingness to take on multiple tasks
  • Highly efficient communication skills
  • Strong organizational skills and the ability to multi-task
  • Professional written and verbal skills

Key Responsibilities:

  • Responsible for assisting field remarketing team with daily hold/sold notifications.
  • Update New OVE purchasing buyer names on shared spreadsheet.
  • Perform system movements.
  • Send gate passes for sold units to Sixt Reps.
  • Arrange transportation for dealer direct sold units being returned, following up to ensure completion.
  • Assist with holds and tag sold units for reps not in front of a computer. (on the road)
  • Communicate with Reps on Auction sales and update status in our system. (OVE sales, In lane)
  • Assist arbitration process and ensure vehicles are secured once sale is reversed and records are updated.
  • Request BOLs for units that are not at auction, but transport marked Delivery completed.
  • Follow up with auctions to ensure all units have Condition reports within 48 hours of arrival.                     
  • Perform daily inventory cross check and update units to Status 192.
  • Update and maintain multiple systems that store dealer info.
  • Process and maintain all emails into a central mailbox.
  • Ensure that all available units are active and not on Hold or inactive.
  • Check units into Copart that are physically there with damage amounts.
  • Arrange auction to auction transports.
  • Update daily sales report and disperse to Sales and Management teams.
  • Update and verify that all units have the same miles in multiple systems.
  • Other job duties as assigned to meet the business needs.
  • Communicate with title department on units with title issues.

Qualifications

About You:

  • High school diploma or GED required.
  • Excellent work ethic; willing to take on multiple tasks.
  • Must have computer navigation skills and knowledge of Microsoft Office Applications.
  • Highly efficient communication skills required.
  • Strong organizational skills with the ability to multi-task.
  • Energetic and success-oriented individuals.
  • Work experience in sales or customer service is required.
  • Professional written and verbal skills.
  • Good communication skills with managers and team.
  • Must be able to work 40 hours per week.
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.

Additional Information

Benefits:  
Compensation - $25.00-30.00/hour dependent on experience

Paid vacation, medical, dental, vision and 401(k), Short Term Disability, Long Term Disability, Basic Life and Supplemental Life benefits and future growth opportunities within the company. 

At Sixt, we pride ourselves on having an inclusive and unique environment.  We are an Equal Opportunity-Affirmative Action Employer – Minority / Women / Men / Disability / Veteran / Gender Identity / Sexual Orientation. 

The information listed above is intended to describe the general nature and level of this position.  Essential functions and responsibilities may change as business needs require.  Your response to this advertisement may result in your consideration for employment with Sixt Rent a Car, LLC and its subsidiaries.  Offers of employment will be made by Sixt rent a Car, LLC or any of its subsidiaries or brands. 

Come join our team! Apply now. 

www.sixtcareers.com 

About the department:
SIXT stands for premium quality not only in regards to vehicles, but also in sales. The Customer is the King. As one of the most innovative, fastest-growing and profitable mobility providers in the world, the customer is always the focus for SIXT. Our sales department, as the most important bridge to our customers, enables us to further expand our market leadership in Germany and to intensively support SIXT in its international expansion. Sales at SIXT stands for a dynamic working atmosphere, innovative products, and excellent service quality. 

About us:
We are a leading global mobility service provider with sales of €3.07 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (cab, driver and chauffeur services), SIXT+ (car subscription) and gives our customers access to our fleet of 222,000 vehicles, the services of 1,500 cooperation partners and around 1.5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,098 rental stations. At SIXT, a first-class customer experience and outstanding customer service are our top priorities. We focus on true entrepreneurship and long-term stability and align our corporate strategy with foresight. Want to take off with us and revolutionize the world of mobility? Apply now!

Average salary estimate

$57200 / YEARLY (est.)
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$52000K
$62400K

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What You Should Know About Remarketing Support Associate, SIXT

At Sixt Rent a Car, we're currently on the lookout for a Remarketing Support Associate to join our vibrant team in Long Beach! If you're someone with a great work ethic and a knack for multitasking, this could be the perfect role for you. As a Remarketing Support Associate, your role will include providing support to our dynamic Remarketing Team. You will assist with daily hold and sold notifications, help update and maintain our purchasing databases, and communicate effectively with our Sales Representatives. A major part of this job involves ensuring seamless operations by managing transportation for sold units, liaising with auctions, and ensuring all vehicles are tracked efficiently in our system. Effective communication skills are crucial, as you will be the bridge between various departments and field representatives. We're looking for someone who is not just organized but also proactive in tackling various tasks that come your way. If you're an energetic, customer-oriented individual, and if you thrive in a fast-paced environment with opportunities for future growth, Sixt Rent a Car is looking for you to help us elevate our mobility solutions to the next level!

Frequently Asked Questions (FAQs) for Remarketing Support Associate Role at SIXT
What are the responsibilities of a Remarketing Support Associate at Sixt Rent a Car?

As a Remarketing Support Associate at Sixt Rent a Car, you will play a vital role in supporting the Remarketing Team by handling tasks like managing hold and sold notifications, updating buyer details, arranging transportation for units, and ensuring smooth communication with auction sites. You will also be responsible for cross-checking inventory and regularly updating status reports for the sales team.

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What qualifications do I need to apply for the Remarketing Support Associate position at Sixt Rent a Car?

To be considered for the Remarketing Support Associate position at Sixt Rent a Car, you'll need a high school diploma or GED, and experience in sales or customer service is preferred. Additionally, strong organizational skills, effective communication skills, and familiarity with Microsoft Office applications are essential to succeed in this role.

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What skills are essential for a Remarketing Support Associate at Sixt Rent a Car?

Essential skills for a Remarketing Support Associate at Sixt Rent a Car include outstanding communication abilities, strong organizational skills, and the capacity to manage multiple tasks simultaneously. Having a proactive attitude and being success-oriented will also help you thrive in this fast-paced environment.

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How does the Remarketing Support Associate role contribute to Sixt Rent a Car’s growth?

The Remarketing Support Associate plays a crucial role in Sixt Rent a Car's growth by ensuring an efficient remarketing process. This contributes to increased sales, enhanced customer satisfaction, and overall operational efficiency, which are all critical to our ambitious growth goals in the car rental industry.

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What is the salary range for the Remarketing Support Associate position at Sixt Rent a Car?

The salary range for the Remarketing Support Associate at Sixt Rent a Car varies between $25.00 to $30.00 per hour, depending on experience. The position also comes with benefits including paid vacation, medical, dental, vision insurance, and opportunities for future growth within the company.

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Common Interview Questions for Remarketing Support Associate
Can you describe your experience with customer service in relation to the Remarketing Support Associate role?

To answer this question effectively, highlight specific experiences where you interacted with customers, resolved issues, or contributed to customer satisfaction. Relate this to the skills required for the Remarketing Support Associate role, emphasizing your ability to communicate clearly and address customer needs proactively.

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How do you prioritize tasks when working under pressure?

In your response, cite specific examples where you had multiple deadlines or commitments. Explain your prioritization strategy, perhaps by discussing a method you use, such as creating a to-do list or utilizing project management tools, emphasizing how this approach can benefit the efficiency of the Remarketing Team at Sixt.

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Describe a time you had to deal with a difficult situation related to sales or remarketing.

Discuss a challenging situation you faced, and focus on how you approached it, the actions you took, and what the outcome was. Make sure to relate it back to the skills necessary for the Remarketing Support Associate role, such as effective communication and negotiation.

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What strategies do you utilize to ensure accuracy in data management?

Share your best practices for data accuracy, whether it involves double-checking entries, maintaining organized spreadsheets, or cross-verifying information with other systems. This demonstrates your attention to detail, which is crucial for the remarketing processes at Sixt.

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How would you handle a disagreement with a team member regarding a sales strategy?

It's important to show that you value teamwork and communication. Discuss how you would approach the situation calmly, seek to understand the other person's viewpoint, and work collaboratively to find a solution, which reflects the team-oriented culture at Sixt Rent a Car.

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What experience do you have with inventory management?

If you have relevant experience, describe the tools or systems you have used to track inventory, how you maintained accuracy, and what challenges you faced. If not, relate any similar experience where you had to track or manage items effectively.

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Why do you want to work for Sixt Rent a Car specifically?

Here you should express genuine interest in Sixt Rent a Car, mentioning its innovative approach to mobility and strong growth in the industry. Tie in how your personal values align with the company's mission and how you envision contributing to its success.

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How do you stay motivated during repetitive tasks?

Highlight strategies such as setting personal goals, finding efficiencies in your workflow, or reminding yourself of the larger purpose behind the tasks. Mention how staying engaged can impact the overall success of the Remarketing Team.

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Give an example of how you've improved a process in a previous role.

Share a specific example where you identified an inefficiency and took action to streamline a process. Discuss the positive results this brought to your team or company, showing your initiative and value as a potential team member at Sixt.

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What do you think is the most important quality for a Remarketing Support Associate at Sixt Rent a Car?

Discuss characteristics like adaptability, attention to detail, and strong communication skills. Convey why these traits are particularly valuable in supporting the Remarketing Team and ensuring the efficiency of operations at Sixt Rent a Car.

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Sixt rent a car was founded in 1912 making it the first rent a car in Europe and is the Oldest car rental company today. Sixt rent a car has thousands of rental car locations worldwide making it also one of the biggest car rental companies today. ...

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DATE POSTED
December 5, 2024

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