Job details

Senior/Staff User Researcher (ACF)

Skylight is a digital consultancy focused on improving government services through user research. They seek a Senior/Staff User Researcher to enhance the grant recipient experience in collaboration with the U.S. Department of Health and Human Services.

Skills

User research methods
Data analysis
Agile teamwork
Clear communication

Responsibilities

Develop research plans aligned with project strategy
Find and connect with user research participants
Apply quantitative and qualitative research techniques
Communicate research findings effectively
Translate findings into service/product design hypotheses
Conduct usability testing
Collaborate with cross-functional teams
Maintain organized documentation

Education

Relevant degree in a related field

Benefits

Medical, dental, and vision insurance
Paid time off and flexible sick leave
401(k) match
Professional development funds
Remote-friendly work environment

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Skylight Glassdoor Company Review

4.4

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CEO of Skylight

Michael Segal

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By Skylight

Skylight came to life after a successful Kickstarter campaign that helped us connect with supporters and raise the funding needed to start production. We had the honor of being named a "Kickstarter Staff Pick", and the thrill of being able to rais...

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FUNDING

Private

DEPARTMENTS

Research & Development

SENIORITY LEVEL REQUIREMENT

Senior

INDUSTRY

Consumer Electronics & Appliances Stores

TEAM SIZE