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National Account Manager (D599)

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Fast Facts

The National Account Manager will be responsible for expanding K-12 and enterprise sales coverage in North America, primarily focusing on CDW and other national service providers while meeting sales targets through business relationships and strategic initiatives.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Responsibilities: Contribute to business strategy, manage relationships with partners, meet sales targets, facilitate cross-functional actions, and forecast business opportunities.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Skills: Strong account management, sales forecasting, CRM proficiency, effective communication, teamwork, and problem-solving abilities.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Qualifications: Degree in education, business, or marketing; 4+ years of sales experience, preferably with CDW account management; excellent interpersonal skills.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Location: Home-based role with weekly visits to CDW's office, travel may be required up to 50% in the Chicago area.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Compensation: Not provided by employer. Typical compensation ranges for this position are between $85,000 - $130,000.



SMART is helping educators and businesses succeed all over the world. Our technology empowers teachers, students and teams to learn and collaborate in innovative ways, inspiring breakthroughs – from improved learning outcomes to moving businesses forward.

Reporting to the Manager, National Channel, the National Account Manager (NAM), you will be responsible for contributing to a business strategy for the territory that expands K-12 and Enterprise sales coverage throughout North America, with a focus on CDW, as well as additional National Service Providers as needed. You will be responsible for meeting and exceeding monthly, quarterly, and annual sales targets by establishing and leveraging business relationships, marketing and sales programs, other SMART resources and by working directly with end users to advance sales opportunities. As a NAM, you will work with a team to monitor the progress of large K-12 adoptions as well as daily run rate business with a focus on expanding and working more closely with CDW and developing new end customer opportunities. The NAM is responsible for facilitating cross functional actions between the SMART North America Area Managers to drive discussions and actions to support CDW and end user. You will be responsible for understanding key metrics and ensuring those metrics are successfully met in driving the NSP team to hit revenue, IFP and SLS unit targets. You will be expected to help forecast business from NSPs and end customers with regular accurate updates to your Manager.

Specific Experience and Expectations:

  • Proven track record of establishing and maintaining strong business relationships through proactive account management, including regular face-to-face meetings and communication at a business partner and end user level
  • Demonstrated success in working in a team environment
  • Proven consistent track record for forecasting and meeting target
  • Ability to evaluate the effectiveness of a channel partner to ensure maximum coverage of all markets
  • An understanding of how to create a territory plan that includes possible strategic changes that need to be made based on that plan
  • Contribute to and implement strategic initiatives for your assigned territory that will drive incremental revenue, both from a channel and end user perspective
  • Experience in working with a CRM and using this as a tool to forecast business
  • Supporting channel partners and end-users at local trade shows, seminars, conferences and customer events as needed

Education and work experience

  • Degree in education, business, marketing or a related field
  • At least four years' experience in sales with a successful, fast-paced, technology-driven business
  • CDW account management experience preferred
  • Excellent interpersonal, written and verbal communication skills, and the ability to work effectively with a wide range of individuals and teams both locally and remotely
  • Demonstrated reasoning and problem-solving abilities with a high level of self-motivation
  • Strong time-management and planning skills
  • High degree of comfort operating in a fast-paced environment with changing priorities and deadlines
  • Ability to approach tasks with a positive attitude while focusing on results
  • Experience working with and developing relationships across sales channels and end users
  • A valid passport, or no impediment to obtaining one

Supervision

  • This position does not have any direct report, but may evolve to have direct reports in the future

Additional Details

  • Home-based role, fast-paced work environment
  • Weekly CDW office visits
  • Travel may be required up to 50%
  • Chicago or surrounding area

#LI-REMOTE #LI-KM1

At SMART Technologies, privacy is not an afterthought to us. Privacy is at the core of our software design. The result is that privacy is an essential component at the core of our business. To read more about our specific policies, please follow the links below. For more information please review: https://www.smarttech.com/legal/privacy-policies/recruitment

Average salary estimate

$107500 / YEARLY (est.)
min
max
$85000K
$130000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About National Account Manager (D599), SMART Technologies

Join the dynamic team at SMART Technologies as a National Account Manager, where you'll play a pivotal role in expanding K-12 and enterprise sales across North America, particularly focusing on key players like CDW. In this exciting position based in Chicago, you'll be driving sales targets while also nurturing and building strategic business relationships. Your day-to-day will involve collaborating with teams to implement effective business strategies, managing relationships, and forecasting new opportunities. As you work closely with both national service providers and end users, you'll contribute to innovative marketing and sales programs that align with our mission of empowering education through technology. Your expertise in account management will shine as you engage with partners and optimize channel efficiencies, all while staying ahead with market trends. This isn’t just a sales role; you get to be part of a movement that inspires breakthroughs in learning outcomes and business growth. If you're passionate about technology and education and have at least 4 years of sales experience, particularly with CDW, this home-based role, with weekly office visits and up to 50% travel, could be your next big opportunity!

Frequently Asked Questions (FAQs) for National Account Manager (D599) Role at SMART Technologies
What are the key responsibilities of a National Account Manager at SMART Technologies?

As a National Account Manager at SMART Technologies, your key responsibilities include expanding sales coverage in K-12 and enterprise sectors, particularly with CDW and other national service providers. You'll manage relationships, develop strategic business plans, forecast sales opportunities, and collaborate cross-functionally to meet and exceed sales targets.

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What qualifications do I need to apply for the National Account Manager position at SMART Technologies?

To apply for the National Account Manager position at SMART Technologies, you'll need a degree in education, business, or marketing, alongside a minimum of four years of sales experience. Having experience in CDW account management is preferred, along with excellent interpersonal and communication skills.

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What kind of experience is preferred for the National Account Manager role at SMART Technologies?

Preferred experience for the National Account Manager role at SMART Technologies includes a background in sales, particularly in technology-focused companies, alongside proven ability in account management, sales forecasting, and building business relationships.

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What is the expected compensation range for the National Account Manager at SMART Technologies?

While specific compensation details are not disclosed, typical salary ranges for the National Account Manager position at SMART Technologies fall between $85,000 and $130,000 based on experience and sales performance.

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Is the National Account Manager position at SMART Technologies remote?

Yes, the National Account Manager position at SMART Technologies is primarily home-based, with expectations for weekly visits to the CDW office and potential travel requirements of up to 50% within the Chicago area.

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Common Interview Questions for National Account Manager (D599)
How do you approach building relationships with key account stakeholders as a National Account Manager?

In your response, emphasize the importance of proactive communication and regular touchpoints with stakeholders. Highlight how you tailor your engagement strategy based on each stakeholder's needs and the significance of nurturing relationships to foster long-term partnerships.

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Can you describe your experience with sales forecasting and how it impacts your strategy as a National Account Manager?

Share specific methods you employ for accurate sales forecasting, including utilizing CRM tools. Discuss how forecasting informs your territory planning and helps in aligning resources effectively to meet sales targets.

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What strategies would you implement to expand market share within K-12 education as a National Account Manager?

Discuss tactics such as analyzing market trends, establishing strategic partnerships with educational institutions, and leveraging customer feedback to develop targeted sales campaigns that resonate with K-12 decision-makers.

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How do you prioritize competing tasks and initiatives in your role as a National Account Manager?

Explain your time-management skills and methods for prioritizing tasks. You might reference tools or frameworks you use to ensure that critical initiatives align with broader company objectives while remaining flexible to adapt to changing priorities.

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What is your experience in collaborating with cross-functional teams to drive sales initiatives?

Provide examples of past experiences where you collaborated effectively with marketing, product development, and support teams. Emphasize your ability to facilitate communication and foster teamwork to drive success in sales initiatives.

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How do you measure the success of your sales strategies as a National Account Manager?

Discuss key performance indicators (KPIs) such as revenue growth, customer acquisition rates, and relationship-building metrics. Emphasize the importance of analyzing these metrics regularly to adjust strategies for improved outcomes.

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Can you share an example of a successful account management scenario you handled?

Provide a specific success story that outlines the challenges you faced, the actions you took to address them, and the resulting positive outcomes. Focus on your ability to navigate obstacles and achieve success through your account management skills.

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What tools or software do you use to maintain and track accounts effectively?

Mention your familiarity with CRM systems and any analytical tools that enhance your account management processes. Discuss how these tools assist in maintaining organized records and supporting your sales forecasting efforts.

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What actions do you take when a key account is at risk of disengagement?

Describe your proactive approach to risk management by discussing how you identify potential signs of disengagement and the steps you take to re-engage the account, such as personalized outreach and addressing their concerns.

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How do you stay informed about industry trends that can affect your sales approach as a National Account Manager?

Explain your strategies for continuous learning, such as following industry publications, participating in relevant webinars, and networking with professionals to stay updated on trends that inform and enhance your sales strategies.

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We’ve been innovating and advancing technology focused on the connections that matter since we invented the original SMART Board® in 1987. We’re proud that our interactive displays and software solutions are trusted by teachers, students, and busi...

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Full-time, hybrid
DATE POSTED
April 9, 2025

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