Job details

Agency Customer Success Manager

Smartly is a leading AI-powered advertising technology company that is transforming ad experiences. They are looking for a Customer Success Manager to drive retention and growth among valued agency customers.

Skills

Advanced knowledge of social advertising
Strong communication skills
Understanding of the Smartly platform
Results-driven mentality
Problem-solving abilities

Responsibilities

Act as the main point of contact for agency activation partners
Provide consultative advice and drive successful product adoption
Collaborate with Agency Sales to develop agency development strategies
Partner with Onboarding teams for training procedures
Build and deliver educational programs for agency teams

Benefits

Inclusive work environment
Opportunity to work with global brands
Learning and development opportunities
Diversity, Equity & Inclusion approach

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By Smartly

Headquartered in Helsinki, Finland, Smartly.io provides companies with a software platform that automates and optimizes social media marketing operations to create more awareness, unify brand messaging and optimize campaign results.

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FUNDING

Growth

DEPARTMENTS

Customer Support

SENIORITY LEVEL REQUIREMENT

Mid-Level

INDUSTRY

Information Technology

TEAM SIZE