Job details

Customer Success Manager (Media)

As a Customer Success Manager at Smartly, you will drive retention and growth among valued customers, providing consultative advice and managing your own book of business.

Skills

Customer Success Management
Social Advertising Knowledge
Strong Communication Skills
Collaborative Mindset
Results-driven Mentality

Responsibilities

Manage and nurture customer accounts
Develop and maintain strong relationships with customers and partners
Resolve advertiser issues and scale budgets
Collaborate with product development team
Provide online marketing expertise and strategy

Education

Bachelor's Degree in a relevant field

Benefits

Flexible work environment
Diversity, Equity & Inclusion programs
Opportunity for growth and development
Access to AI-powered advertising technology

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By Smartly

Headquartered in Helsinki, Finland, Smartly.io provides companies with a software platform that automates and optimizes social media marketing operations to create more awareness, unify brand messaging and optimize campaign results.

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FUNDING

Growth

DEPARTMENTS

Customer Support

SENIORITY LEVEL REQUIREMENT

Mid-Level

INDUSTRY

Information Technology

TEAM SIZE