Job details

Customer Success Manager

Smartly is an AI-powered advertising technology company looking for a Customer Success Manager to drive retention and growth among valued customers by helping them succeed.

Skills

Customer Success experience
Understanding of paid social advertising
Strong communication skills
Ability to explain complex concepts clearly

Responsibilities

Manage and nurture customer accounts through communication and expertise
Identify opportunities for increased product adoption
Develop knowledge of the Smartly tool and digital ecosystem
Build and manage relationships with customers and platform partners
Collaborate with internal teams for quick feedback

Education

Bachelor's degree or relevant experience

Benefits

Hybrid work model
Diverse and inclusive work environment
Opportunities for travel

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By Smartly

Headquartered in Helsinki, Finland, Smartly.io provides companies with a software platform that automates and optimizes social media marketing operations to create more awareness, unify brand messaging and optimize campaign results.

2 jobs

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FUNDING

Growth

DEPARTMENTS

Customer Support

SENIORITY LEVEL REQUIREMENT

Mid-Level

INDUSTRY

Information Technology

TEAM SIZE