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Manager, Partner Operations

Smartsheet is seeking a Manager, Partner Operations to lead a team focused on optimizing sales and deal operations, enhancing organizational efficiency and process improvement.

Skills

  • Strong knowledge of Channel Partner Ecosystems
  • Experience in Order Management, Deal Desk, Billing
  • Working knowledge of SaaS sales cycles

Responsibilities

  • Lead and develop Partner Operations Specialists
  • Create and monitor key performance indicators
  • Drive team outcomes and achieve operational performance
  • Improve and implement best practices across the organization
  • Manage deal escalations and partner with various teams for resolution

Education

  • Bachelor's degree preferred or equivalent experience

Benefits

  • Fully paid Health & Life insurance
  • Equity - Restricted Stock Units
  • Flexible Time Away Program
  • Professional growth opportunities
  • Teleworking options from any registered location in Costa Rica
To read the complete job description, please click on the ‘Apply’ button

Smartsheet is a publicly listed SaaS company that offers a platform used to collaborate on project timelines, documents, calendars, tasks, and other works. The company was named to Fast Company’s Annual List of "Brands That Matter" in 2023.

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EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
November 11, 2024

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