IT Systems Engineer (Contractor)

Skills

• Experience with SaaS applications like Okta, Google Workspace, Slack, Paylocity, Salesforce, Talkdesk
• Hands-on experience with Mac, Windows, powershell, InTune and Kandji (MDM)
• Experience in IT in a high growth SaaS environment
• Experience managing helpdesk function
• Experience with SaaS integrations and JIRA ITIL Service Desk configuration/implementation
• Experience deploying and managing identity and access management platforms

Responsibilities

• Deploy and manage business critical applications
• Collaborate with engineering and security teams
• Develop and maintain documentation for supported applications
• Support distributed employees and contractors
• Coordinate, diagnose, and troubleshoot IT queries
• Build and maintain cross-functional relationships

Benefits