IT Support Technician Intern - Summer 2025

The IT Support Technician Intern at Sierra Nevada Corporation will take on various responsibilities that include troubleshooting technical issues, assisting with system configurations, and supporting the company's IT infrastructure. Interns will work closely with full-time staff to ensure smooth operations while gaining valuable hands-on experience. This role is perfect for individuals pursuing a degree related to IT support.

To qualify for the IT Support Technician Intern position at Sierra Nevada Corporation, applicants must be sophomores, juniors, or seniors at a college or technical school with a minimum of six months until graduation after the internship. Ideal candidates should demonstrate strong skills in tools such as Word, Excel, PowerPoint, and Visio, and have a genuine interest in IT support.

Candidates for the IT Support Technician Intern role at Sierra Nevada Corporation should possess strong organizational skills, attention to detail, and a robust work ethic. Proficiency in Microsoft Office tools like Word, Excel, PowerPoint, and Visio is crucial. Additionally, skills in Microsoft Access and a relevant engineering or IT-related degree are preferred.

An IT Support Technician Intern at Sierra Nevada Corporation can expect to work in a highly collaborative and supportive environment. Teamwork is emphasized, allowing interns to learn from experienced professionals while contributing to meaningful projects that help strengthen national security through innovative technology.

The IT Support Technician Intern at Sierra Nevada Corporation can expect a competitive starting salary range of $18.13 to $31.72, depending on experience and skills. Additionally, SNC offers a generous benefits package, including medical, dental, vision plans, a 401(k) plan with a 150% match, three weeks of paid time off, and tuition reimbursement, showcasing the company's commitment to employee growth and wellbeing.

When answering this question, highlight specific instances where you've resolved technical problems, perhaps during previous internships, class projects, or helping peers. Include the methods you used to diagnose the issues and the final outcome. This shows that you not only understand the process but know how to implement it effectively.

Be specific about the tools you've used, such as Word, Excel, PowerPoint, and Visio, as mentioned in the job description. Discuss how you've utilized these tools in projects or tasks, emphasizing your capability in applying them practically.

Here, demonstrate your organizational skills by describing a specific situation where you had to juggle various tasks effectively. Talk about the strategies you used to prioritize your workload and ensure deadlines were met.

Provide examples from your past experiences where teamwork was key to success. Highlight your ability to communicate effectively, listen to others, and contribute positively to collaborative environments, reinforcing that you are a team player.

Share your passion for technology and helping others solve problems. Discuss any relevant experiences that inspired you to enter this field and how you envision making a positive impact within an organization.

Focus on a specific instance where you successfully adapted to new technology. Discuss the approach you took to learn it efficiently—whether through online tutorials, mentoring, or self-study—and what the results were.

Demonstrate your conflict resolution skills by discussing a hypothetical scenario where you would remain open to feedback, actively listen to your team member's perspective, and work collaboratively to find the best solution.

Highlight your knowledge of key concepts involved in IT support, including the preparation, implementation, maintenance, and support stages. This shows that you have a foundational understanding of the field and its processes.

Tailor your answer by emphasizing your admiration for SNC's innovations in aerospace and national security. Mention that you believe this internship would offer unique learning experiences and align with your career goals.

Discuss qualities like strong analytical skills, patience, effective communication, attention to detail, and the ability to work collaboratively in a team. Providing concrete examples of these qualities in yourself can further strengthen your answer.