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Biomedical Equipment Technician 2 - job 2 of 5

Role Overview

Precise. Reliable. Powerful. Join a team as innovative as the technology we manage.

 

Sodexo is seeking a Biomedical Equipment Technician II for Cone Health located in Greensboro, NC.

 

Sodexo’s growing Healthcare Technology Management Division is seeking solution-oriented candidates who excel at customer service with a proven success as an experienced Biomedical Equipment Technician II to support Healthcare Technology services.

 

The main role/responsibilities of the position will be to ensure all related biomedical equipment is maintained in a quality and timely manner. The ideal candidate will have outstanding customer service and communications skill as well as strong technical skills and a commitment to deliver excellent repair service in an expedient manner.

What You'll Do

  • Perform scheduled maintenance, safety checks, and repairs on a variety of biomedical equipment.

  • Troubleshoot and resolve technical issues to ensure equipment functionality and patient safety.

  • Maintain accurate records of equipment maintenance, repairs, and performance testing.

  • Provide timely and efficient service while prioritizing urgent repair needs.

  • Collaborate with clinical staff to understand equipment issues and deliver excellent customer support.

  • Adhere to all regulatory and compliance standards related to healthcare technology management.

  • Assist in the installation and calibration of new equipment

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

 

  • Medical, Dental, Vision Care and Wellness Programs
  • 401(k) Plan with Matching Contributions
  • Paid Time Off and Company Holidays
  • Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring

  • 3 years of experience repairing, maintaining and calibrating medical devices independently 
  • Experience in a hospital or healthcare setting
  • Experience with medical repairs 
  • The ability to make decisions regarding troubleshooting and repairing medical devices
  • Excellent communication, customer service and time management skills

Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

 

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Qualifications & Requirements

Minimum Education Requirement - Associates Degree (or equivalent experience) in electronic, biomedical engineering or a discipline geared toward managing maintaining and repairing clinical equipment within a healthcare environment

Minimum Functional Experience - 3 years of experience in electronic, mechanical or electro-mechanical repair in a health care technology setting

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Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Biomedical Equipment Technician 2, Sodexo

Are you ready to kickstart your career as a Biomedical Equipment Technician II? Join the innovative team at Sodexo, supporting healthcare technology services at Cone Health in Greensboro, NC. In this role, you’ll ensure that all biomedical equipment is maintained in a timely and reliable manner, ensuring it operates efficiently and safely. Your responsibilities will include performing scheduled maintenance and safety checks, troubleshooting technical issues, and collaborating with clinical staff to provide top-notch customer support. We believe that outstanding communication and customer service skills are vital, and if you're someone who takes pride in delivering exceptional repair services, you'll thrive here. At Sodexo, we offer a supportive environment where your ideas will be valued, and your career can flourish. Plus, we provide an impressive benefits package, including medical, dental, vision care, a 401(k) with matching, and even an opportunity for tuition reimbursement. With at least three years of experience in a healthcare setting and a strong focus on quality work, you'll bring invaluable expertise to our team. So if you’re passionate about improving lives through technology and want to create a better everyday for everyone, Sodexo is the right place for you. Join us in building a better life for all!

Frequently Asked Questions (FAQs) for Biomedical Equipment Technician 2 Role at Sodexo
What are the responsibilities of a Biomedical Equipment Technician II at Sodexo in Greensboro?

As a Biomedical Equipment Technician II at Sodexo in Greensboro, your responsibilities will include performing scheduled maintenance and safety checks on biomedical equipment, troubleshooting technical issues, and maintaining accurate records of all equipment activities. You'll collaborate closely with clinical staff to ensure high-level customer support and compliance with healthcare regulations.

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What qualifications do I need to apply for the Biomedical Equipment Technician II position at Sodexo?

To apply for the Biomedical Equipment Technician II position at Sodexo, you should have an Associate's Degree in electronic or biomedical engineering or equivalent experience. Additionally, a minimum of three years repairing, maintaining, and calibrating medical devices is required, preferably in a hospital or healthcare setting.

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What is the work environment like for a Biomedical Equipment Technician II at Sodexo?

At Sodexo, the work environment for a Biomedical Equipment Technician II is dynamic and collaborative, as you’ll be working closely with clinical personnel to ensure that all biomedical equipment operates smoothly. The culture is supportive, promoting diversity and inclusion, and encouraging team members to express their ideas and contribute to a better workplace.

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What kind of benefits does Sodexo offer to their Biomedical Equipment Technician II employees?

Sodexo offers a comprehensive benefits package for their Biomedical Equipment Technician II employees, which may include medical, dental, and vision care, a 401(k) plan with matching contributions, paid time off, company holidays, career growth opportunities, and tuition reimbursement. It’s a package designed to support your well-being and professional development.

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How does Sodexo support career growth for Biomedical Equipment Technician IIs?

Sodexo invests in the career growth of their Biomedical Equipment Technician IIs by providing training opportunities and a clear pathway for advancement within the company. We believe in recognizing talent and promoting from within, helping employees realize their full potential through continuous learning and development.

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Common Interview Questions for Biomedical Equipment Technician 2
Can you explain your experience with biomedical equipment maintenance?

When answering this question, highlight specific examples from your previous roles where you performed maintenance tasks. Discuss the types of equipment you’ve worked with, the frequency of the maintenance, and any memorable challenges you overcame to ensure functionality and safety.

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How do you prioritize urgent repair needs?

To answer this question, explain your approach to assessing repair urgency based on factors like patient safety and clinical need. Share techniques you use to efficiently manage your time, such as developing a daily task list and being proactive in communication with clinical staff.

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What strategies do you use for troubleshooting complex technical issues?

Discuss your systematic approach to troubleshooting, such as isolating variables, using diagnostic tools, and collaborating with team members. Provide a real-world scenario where you successfully identified and resolved a complex issue.

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How do you ensure accurate record-keeping for equipment maintenance?

Elaborate on methods you implement for consistent documentation, such as using digital management systems or checklists. Also, stress the importance of maintaining clear and concise records for accountability and compliance.

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Describe a time you collaborated with clinical staff to resolve an equipment issue.

Use the STAR method to illustrate your response: describe the Situation, the Task at hand, the Action you took to collaborate, and the Result achieved. Focus on communication strategies that led to a successful resolution.

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What responsive measures do you take when faced with equipment failures?

Explain your contingency planning approach, emphasizing your readiness to act quickly, communicating with relevant parties, and ensuring that patient care is not compromised during equipment downtimes.

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How do you keep abreast of developments in biomedical technology?

Discuss your commitment to continuous learning through webinars, industry conferences, and memberships in professional organizations. Mention how staying informed helps you implement best practices in your role.

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What customer service skills are essential for a Biomedical Equipment Technician II?

Highlight your interpersonal skills, active listening, and empathy. Explain how these attributes enable you to effectively communicate with clinical staff and respond to their needs, thus enhancing the service experience.

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How do you approach training new staff on equipment usage?

Share your training philosophy, focusing on hands-on learning and clarity. Discuss your methods for making complex information accessible to ensure all staff members are comfortable with equipment operation and compliance.

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What motivates you in your role as a Biomedical Equipment Technician II?

Reflect on your passion for technology and its impact on healthcare. Talk about the satisfaction of solving problems and the joy you derive from contributing positively to patient care outcomes.

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DATE POSTED
April 15, 2025

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