Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy
Jobs / Job page
General Manager 5 - Environmental Services / Custodial image - Rise Careers
Job details

General Manager 5 - Environmental Services / Custodial - job 2 of 2

Role Overview

When it comes to finding a long-term career, we know how important it is to join a company that holds the same values as you.

 

Sodexo is seeking a General Manager 5 - Environmental Services/Custodial for the Toledo, OH area. 

 

The General Manager 5 must have a proven track record of driving outcomes in a complex business environment supporting Environmental Services and/or food operations. Additional qualifications include strong financial acumen, talent management, communication skills and a demonstrated track record of developing strong client relationships.

What You'll Do

  • provide exceptional client service mentality and executive presence;
  • be responsible for driving client and patient satisfaction scores;
  • provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department;
  • partner with the Environment of Care Committee, Infection Prevention Director and other key members of hospital leadership;
  • effectively manage the Unit Operating System; and/or
  • support a diverse and inclusive workforce.

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

 

  • Medical, Dental, Vision Care and Wellness Programs
  • 401(k) Plan with Matching Contributions
  • Paid Time Off and Company Holidays
  • Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring

  • Experience in environmental services operations management as well as working in multiple sites.
  • Knowledge of latest trends and innovations to drive client value
  • Track record demonstrating strong leadership skills
  • Ability to build and develop a strong team
  • Strong communication skills and ability to interact from frontline to C-suite
  • Business development skills to identify and successfully target growth opportunities among existing clients
  • Financial and creative problem-solving acumen
  • A work history demonstrating strong employee engagement leadership skills, as well as previous supervisory experience and the ability to work collaboratively; 
  • Experience managing multiple priorities, demonstrating professional communication skills, and a passion for a high level of customer service; 

Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

 

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Qualifications & Requirements

Minimum Education Requirement - Bachelor's Degree or equivalent experienceMinimum Management Experience - 5 yearsMinimum Functional Experience - 5 years of work experience in housekeeping or custodial services

Sodexo Glassdoor Company Review
3.3 Glassdoor star iconGlassdoor star iconGlassdoor star icon Glassdoor star icon Glassdoor star icon
Sodexo DE&I Review
3.4 Glassdoor star iconGlassdoor star iconGlassdoor star icon Glassdoor star icon Glassdoor star icon
CEO of Sodexo
Sodexo CEO photo
Sophie Bellon
Approve of CEO

Average salary estimate

$75000 / YEARLY (est.)
min
max
$60000K
$90000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About General Manager 5 - Environmental Services / Custodial, Sodexo

Are you ready to lead the charge in Environmental Services? Sodexo is on the lookout for a dynamic General Manager 5 - Environmental Services/Custodial to join our team in Toledo, OH. In this pivotal role, you’ll leverage your extensive experience to manage high-stakes environments, ensuring our facilities not only meet but exceed client and patient satisfaction goals. You'll be the driving force behind a clean, safe, and welcoming environment for patients, visitors, and staff alike. We’re seeking someone with strong financial management skills and a knack for fostering outstanding client relationships. You’ll work alongside a dedicated team, collaborating with leaders from various departments to uphold the highest standards of hygiene and safety, particularly in partnership with the Infection Control department. Moreover, you’ll have the chance to support a diverse workforce, advocate for continuous improvement, and drive client satisfaction through innovative solutions. Join us at Sodexo, where we believe in the importance of building a better life for all. Together, we can provide the integrated services that allow individuals and communities to thrive. If you find motivation in enhancing customer experiences and achieving operational excellence, this is the opportunity for you. We offer competitive compensation, including a comprehensive benefits package that supports your well-being, career growth, and professional development. Let’s get started on making a sustainable impact together!

Frequently Asked Questions (FAQs) for General Manager 5 - Environmental Services / Custodial Role at Sodexo
What are the primary responsibilities of a General Manager 5 - Environmental Services at Sodexo?

The primary responsibilities of a General Manager 5 - Environmental Services at Sodexo include overseeing operational excellence in environmental services, ensuring cleanliness and safety in all facilities, driving client satisfaction metrics, and collaborating with key stakeholders within the hospital environment. This position requires effective management of staff and resources to implement innovative solutions that enhance patient and visitor experiences.

Join Rise to see the full answer
What qualifications are necessary for the General Manager 5 - Environmental Services position at Sodexo?

To qualify for the General Manager 5 - Environmental Services role at Sodexo, candidates need a bachelor’s degree or equivalent experience and a minimum of 5 years in custodial services or housekeeping management. A proven track record in managing teams and understanding the latest industry trends and financial acumen are also essential for success in this position.

Join Rise to see the full answer
How does Sodexo ensure a positive work environment for General Manager 5 - Environmental Services?

Sodexo is committed to creating a supportive and inclusive work environment for its General Manager 5 - Environmental Services. This includes valuing diversity within the workforce, providing equal opportunities for all, and encouraging employees to express their ideas. Continuous professional development, leadership training, and comprehensive benefits further contribute to a positive workplace culture.

Join Rise to see the full answer
What does the career growth path look like for a General Manager 5 - Environmental Services at Sodexo?

At Sodexo, the career growth path for a General Manager 5 - Environmental Services is robust, with opportunities for professional development through training, mentorship, and tuition reimbursement programs. Employees are encouraged to pursue additional roles within the organization, expanding their skills in management, operations, and business development as they progress within the company.

Join Rise to see the full answer
What is the importance of client relationships for a General Manager 5 - Environmental Services at Sodexo?

Client relationships are paramount for a General Manager 5 - Environmental Services at Sodexo because strong rapport leads to higher satisfaction scores and ongoing business opportunities. By understanding client needs and consistently delivering exceptional service, the General Manager fosters trust and loyalty, ensuring long-term partnerships that benefit both parties.

Join Rise to see the full answer
Common Interview Questions for General Manager 5 - Environmental Services / Custodial
Can you describe your experience in managing custodial services within a healthcare setting?

In answering this question, you should focus on specific experiences that demonstrate your ability to maintain cleanliness, manage staff, and implement safety protocols. Mention how you ensured compliance with health regulations and how your leadership positively impacted patient satisfaction.

Join Rise to see the full answer
What strategies do you use to enhance client satisfaction in custodial services?

Discuss specific approaches that have led to improved client satisfaction in the past, such as regular communication with clients, conducting satisfaction surveys, and actively responding to feedback. Highlight any innovative solutions you've implemented to enhance the client experience.

Join Rise to see the full answer
How do you manage a diverse team effectively?

Share your experience with fostering inclusion and building a cohesive team. Discuss how you encourage collaboration, acknowledge team members’ contributions, and create a supportive environment where diverse perspectives are valued.

Join Rise to see the full answer
What financial management skills do you possess that are relevant to this role?

Highlight specific financial skills, such as budgeting, forecasting, and cost control, that you've applied in previous roles. Provide examples that showcase how effective financial management has improved service quality or operational efficiency.

Join Rise to see the full answer
Can you give an example of a challenging situation you faced and how you resolved it?

Use the STAR method (Situation, Task, Action, Result) to structure your response. Describe a challenging scenario within environmental services and explain the steps you took to address the issue effectively while focusing on both team management and client satisfaction.

Join Rise to see the full answer
How do you ensure compliance with health and safety regulations?

Discuss your experience with training staff on safety protocols, conducting regular inspections, and staying updated on regulations. Provide concrete examples of how these measures have enhanced safety within the facilities you've managed.

Join Rise to see the full answer
What role does communication play in your management style?

Emphasize the importance of clear and open communication in your management approach. Cite examples of how you’ve effectively communicated with various stakeholders, including staff, clients, and executive leadership, to achieve operational goals.

Join Rise to see the full answer
What is your approach to employee engagement in environmental services?

Discuss your strategies for fostering a motivated workforce, such as recognizing achievements, providing opportunities for professional development, and encouraging a positive work-life balance while empowering employees to voice their opinions.

Join Rise to see the full answer
How would you approach building relationships with hospital leadership?

Talk about your proactive efforts to connect with leadership, such as scheduling regular meetings, providing updates on successes and challenges, and aligning your service goals with the hospital's objectives, thereby establishing trust and collaboration.

Join Rise to see the full answer
What innovations do you think can improve custodial services in healthcare?

Share thoughtful insights on industry trends and technologies, such as using data analytics for efficiency or adopting environmentally friendly cleaning products. Discuss how these innovations could enhance operational quality and overall client satisfaction.

Join Rise to see the full answer
Similar Jobs
Photo of the Rise User
Posted 6 days ago

Join Sodexo as a Food Operations Manager to provide exceptional food service in a school environment, ensuring quality and compliance.

Photo of the Rise User
Posted 6 days ago

Join Sodexo as a Patient Services Manager to oversee patient meal services at a leading academic medical center in Nashville.

Photo of the Rise User
Posted 11 days ago

Join National DCP as a Utilities Worker in Westampton to support our mission of delivering exceptional supply chain solutions for Dunkin' restaurants.

As a Pricing Specialist at Southeastern Grocers, you will ensure accurate pricing and promote customer satisfaction in a dynamic retail environment.

As a Business Operations Specialist at Fusion Consulting, you'll drive business development and coordinate client projects in the dynamic field of Life Sciences consulting.

Photo of the Rise User
Bosch Group Hybrid 601 NW 65th Ct, Fort Lauderdale, FL 33309, USA
Posted 9 days ago

Join Bosch as an Assembly Team Lead and play a vital role in maintaining operational excellence in manufacturing.

Photo of the Rise User
Posted 13 days ago

Join Highview Power as an Energy Operations Administrator, where you'll play a crucial role in supporting renewable energy projects and driving the movement toward net zero.

Photo of the Rise User
Posted 9 days ago

CVS Health seeks a proactive Assistant Category Manager to drive strategic changes in merchandising and enhance customer experiences in their General Merchandise Team.

Photo of the Rise User
Posted 13 days ago

Join PriceSpider as an Operations Specialist and play a vital role in ensuring data accuracy while working remotely in a dynamic and innovative environment.

We improve the Quality of Life of those we serve and our teams and contribute to the economic, social and environmental development of the communities, regions and countries in which we operate. We serve with care the essential daily needs of mil...

244 jobs
MATCH
Calculating your matching score...
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 2, 2025

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!