Software Engineer (SMTP), Email Delivery

About us

SparkPost, a Message Bird company, is the industry's most trusted email optimization platform. SparkPost helps senders reliably reach the inbox with powerful solutions to help them plan, execute and optimize their email programs. The SparkPost platform is powered by the industry's largest data network, a team of email experts to help brands elevate every aspect of their email program, and a security and compliance posture to support even the most regulated industries. SparkPost is the world's largest sender, delivering 40% of all commercial email - 4-5 trillion sends annually - and also boasts the world's largest data footprint to help enterprise-level brands make data-driven decisions to improve their email performance. The world's most sophisticated senders, including The New York Times, Zillow, Adobe and Booking.com trust SparkPost to elevate their email.

How we work

Our SparkPost Engineering team is widely recognized for technical innovation, industry leadership, being customer-oriented, and for being committed to our values of collaboration, empowerment, gratitude, and transparency.

As a team, we're flexible, nimble and growing rapidly for scale in a high-growth space. Expect to work in a dynamic environment where you are empowered to do your job well and be heard. Our people are one of our greatest assets and are essential in helping our customers' businesses thrive. We are changing the way the world communicates, and we invite you to consider becoming a part of our amazing story, now further powered by our recent acquisition by MessageBird!

The role: Software Engineer (SMTP)

Software Engineers play a key role in our Product Engineering squads. You'll be responsible for helping design, develop, operate and maintain our core email sending infrastructure and related services that power the SparkPost cloud product and industry leading Momentum Message Transfer Agent (MTA). This will enable our customers to reliably send out billions of email messages per day; deliver reliably and quickly to the inbox; and drive higher engagement and ROI from email programs.

Our product engineering squads have the freedom and authority to create impactful products to empower both our internal and external customers. We use an agile development methodology, meaning we deploy code multiple times per day while ensuring our applications are rigorously tested and statically analyzed.

What you'll do:

• Collaborate with your team and other partners (including Product, Security, SRE) to design, document, and deliver high quality products and features that delight customers.
• Develop highly perforant production quality code & tests that follow our rigorous engineering standards & peer review process so that we can continue to meet our rapidly increasing scale of billions of emails a day.
• Be an owner of your team's services leveraging the latest in AWS architecture best practices, DevOps, CI/CD, observability, testing, reliability, and production operations.
• Triage and analyze system behavior and performance issues; debug and resolve customer impacting issues quickly; participate in on-call rotation.

What you'll bring

• 2+ years experience building and deploying high quality, highly reliable, scalable enterprise grade software products
• a Bachelor's degree in Computer Science (or related field) from an accredited college or university or relevant work experiences
• A firm knowledge and experience with Linux systems.
• Experience with AWS or other cloud platforms.
• Solid experience with network socket programming
• Proven experience in programming with C
• Experience with software development best practices including testing, peer reviews & Github pull-request process.
• Ability to jump in and troubleshoot using system tracing tools and debuggers
• Some familiarity with SMTP and other email-related protocols is a very strong plus.
• Experience with Python, Perl, Lua and Shell scripting languages & database tech is a plus.
• Some experience with automation tools such as Puppet, Ansible, and Terraform is a plus.
• Experience with multi-threaded and event-based programming techniques will be a plus.

Psst… some added perks

At SparkPost, we are committed to excellence and are passionate about technology. We have high standards for our people and in turn offer a work environment that fosters training and development with a generous compensation and benefits package.

Here is a snapshot of the benefits we offer:

• The ability to remotely — as long as it's in the same time zone as your team (yup… you read that right!). This comes with the added benefit of finding the right work-life balance for you by following our 80/20 rule.
• WFH office set-up allowance to make sure you have all you need to deliver in an ergonomically-friendly manner.
• Top-notch work equipment (including active noise-cancelling headphones!).
• MessageBird and SparkPost swag to keep you well-dressed.
• The occasional (virtual) company-wide and team events.
• A team of (fast-)forward-thinking, talented and fun colleagues from more than 50 countries!

Sounds good? Come join us!

SparkPost, a MessageBird Company, is an equal opportunity employer. If you think you're a match for this role and can bring some great skills to the MessageBird team, please apply! We're excited to get to know you.

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