Agile Delivery Manager (US, Remote)

MessageBird SparkPost is the industry's most trusted email optimization platform. We help senders reliably reach the inbox with powerful solutions to help them plan, execute and optimize their email programs. The MessageBird SparkPost platform is powered by the industry's largest data network, a team of email experts to help brands elevate every aspect of their email program, and a security and compliance posture to support even the most regulated industries. SparkPost is the world's largest sender, delivering 40% of all commercial email - 4-5 trillion sends annually - and also boasts the world's largest data footprint to help enterprise-level brands make data-driven decisions to improve their email performance. The world's most sophisticated senders, including The New York Times, Zillow, Adobe and Booking.com trust SparkPost to elevate their email.

What You'll Do in This Role to Add Value

We are looking for an Agile Delivery Manager to work with Product Managers, Engineers, and collaborate with go-to-market teams.

The main goal for the Agile Delivery manager is to understand the roadmap priorities set by the Product Manager for the SaaS product, translate those priorities into organized projects, and coordinate development teams and stakeholders to drive the project to completion, ultimately creating value for our customers. The ideal candidate is a self starter who is adaptable, organized, communicative, and a strong collaborator.

The primary responsibilities for the Agile Delivery Manager are to:

• Collaborate closely with Product Managers (PMs). Learn the product, understand the strategy, and internalize the priorities the PM wants to focus on to improve the product.
• Collaborate closely with Technical Managers, who lead engineering development teams. Work with them to break down projects. Keep backlogs organized and aligned to the product roadmap. Understand the status of in-work items, communicate updates, and adjust plans when necessary.
• Communicate with and drive alignment with go-to-market stakeholders. Make sure they know the timelines of projects so they can align their launch plans accordingly. Generally ensure that all relevant team members are kept in the loop.
• Be a champion of product operational excellence. Discover opportunities to make the teams work more efficiently. Drive positive standards for tool use and communication. Constantly seek feedback and iteratively improve how the team operates.

You are:

• Someone with previous experience in roles like Product Management, Product Operations, Project Management, or Business Analysis.
• A lover of organization and systems thinking. Seeing a team running smoothly gives you a warm, fuzzy feeling. You always want to make it easier for the team to achieve their goals. You don't like processes that don't provide value.
• A great communicator and a great listener. You are able to get your point across in a clear and professional way. You hear the opinions of others, and use feedback to create better solutions.

We are:

• A remote first company with teammates across the globe. We are friendly, smart, and hard working. We balance life and work and don't take ourselves too seriously.
• A product and tech focused SaaS company. We sell a suite of products and have Product Managers that drive the strategy and roadmaps for those products.
• A set of development teams that own technical microservices and work in a Kanban environment where teams often coordinate and must work together to deliver new product features.
• An outcome-over-output agile company. We believe delivering customer value leads to business results. We set measurable goals and analyze metrics to see how we are doing.
• We seek to find ways to break down functional silos and align Product, Engineering, Marketing, Customer Success, and Sales. Our goal is to be best-in-class for our products.

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