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Senior Product Designer, Sokos.fi

Primary location:

HELSINKI

Do you want to be part of a company that plays a role in the daily lives of almost everyone in Finland? S Group is Finland’s biggest private employer and is now a significant digital employer. With us, you will have the possibility to have a significant impact on the majority of people living in Finland.

Sokos.fi is an e-commerce solution for Sokos and Emotion chains, focusing on providing the best omnichannel experience in beauty, fashion, and home categories. Sokos, the renowned Finnish retail brand, operates through department stores and e-commerce under the S Group umbrella and has over a 70-year history of working for the benefit of Finnish customer-owners.

If you are interested in embarking on a journey of digitally transforming this heritage Finnish brand into a modern-day icon, we have something special for you!

Join our international and diverse team of 40+ professionals from the fields of design, business, engineering, data and analytics, and QA. We are sharing the end-to-end responsibility for Sokos.fi starting from product vision and innovation to release and operations.

Your responsibilities

We are looking for a Senior Product Designer to join Sokos.fi team. In this role, you will be acting as a driving force for Sokos.fi product design and ensuring there is a world-class e-commerce user experience throughout the service as well as optimizing its usability and commercial success via continuous A/B testing. But it does not stop there: you will have a crucial role in turning sokos.fi renewed visual identity concept into a tangible user experience. You must therefore have a strong vision of how to turn appealing visual concepts into production-ready layouts.  

On a daily level, you will be part of a squad focusing on identifying customer challenges through the continuous discovery process and resolving them together with experts in business and technology. 

Your role in a nutshell: 

  • Own sokos.fi UX in close collaboration with other designers. 

  • Sketch and prototype fast, communicate your ideas effectively based on customer research and data, and produce implementation-ready layouts. 

  • Be able to validate your ideas with end customers. 

  • Mature our design and development collaboration practices. 

  • In addition to CX metrics, focus on conversion and AOV KPIs as key drives for design decisions. 

  • Working closely with Sokos.fi Design lead and fellow designers both within Sokos.fi but also a strong SOK Design community to ensure a holistic customer experience.  

Our workplace is at our Helsinki office, Ässäkeskus. However, the teams decide independently how often they work at the office. Currently, the team works in a hybrid model and meets at the office on average 2-3 days per week.

Is this you?

You bring extensive experience in similar tasks, backed by a strong portfolio and excellent proficiency in design tools such as Figma. Your self-driven mindset, ability to collaborate and negotiate with diverse stakeholders, a keen eye for detail, and commitment to quality set you apart. You also communicate effectively in both English and Finnish. In addition, we believe you should have:

  • Experience working with e-commerce services. 

  • Experience working with a design system. 

  • Familiarity with agile ways of working and tools, and the ability to apply them effectively in design work. 

  • A passion for gathering and utilizing data and customer insight in the design process, and the ability to quickly create wireframes and prototypes based on those insights.  

What we offer   

  • You will be responsible for the user experience for Sokos.fi. 

  • A possibility to ideate, design, and develop, all that is supported by strong user research and data. We truly listen to our customers and prioritize our work based on that.  

  • A possibility to work in a mature environment with other professionals supported by a cross-functional product leadership team.  

  • Support from the SOK Design community to boost your professional growth and learning. We are a team of ~50 design professionals.  

  • Modern but stable, open, and flexible working environment based on responsible and cooperative principles constantly eager to improve.  

  • Diverse career and development opportunities. S Group is the biggest private employer in Finland.  

  • Wide range of tangible employee benefits from our products and services  

  • Occupational healthcare, sports and culture benefits, and lunch benefit in our staff restaurant. 

Interested? - We’ll be happy to hear from you 

Please send us your CV and portfolio by April 27, 2025, at the latest.  

We will actively review applications and invite the most suitable candidates for further discussion. We will notify all applicants about the decision within two weeks after the deadline.  

You’ll meet our recruiter, hiring manager, and some of your colleagues during our recruitment process. The last step of our process is the suitability assessment. 

 

At S-Group, we are committed to working in a diverse and inclusive work environment where all our employees' unique backgrounds, skills, and perspectives are respected and valued.  

 

#SOK #SOKDigitalTalent 

Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

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What You Should Know About Senior Product Designer, Sokos.fi, SOK Corporation

Are you a talented Senior Product Designer looking to make a real impact? Join the Sokos.fi team at SOK in beautiful Helsinki! Here, at Sokos, we pride ourselves on being part of the daily lives of many Finns. As a leading e-commerce solution for the renowned Sokos and Emotion chains, we aim to create the best possible omnichannel experience in beauty, fashion, and home. In your role as a Senior Product Designer, you will be at the forefront of transforming our digital presence while still honoring our 70-year legacy. You’ll shape the user experience for Sokos.fi, overseeing everything from product vision and innovation to everyday operations. Collaborating with a diverse team of professionals, you'll tackle customer challenges through continuous discovery processes, while strongly focusing on an effective user experience. Your creative skills in sketching and prototyping will shine as you transform compelling visual concepts into user-friendly layouts. As Sokos.fi continues to thrive in a hybrid-working environment, you will play a pivotal role in enhancing both customer experience metrics and conversion rates. If you bring extensive experience, a robust portfolio, and are proficient in Figma, along with a collaborative mindset and attention to detail, we want to hear from you! At Sokos, you will have the chance to innovate based on customer feedback and be part of a supportive design community that values professional growth. Let’s shape the future of Finnish retail together!

Frequently Asked Questions (FAQs) for Senior Product Designer, Sokos.fi Role at SOK Corporation
What are the key responsibilities of a Senior Product Designer at Sokos.fi?

As a Senior Product Designer at Sokos.fi, your primary responsibilities include overseeing the user experience for the e-commerce platform. You'll lead design initiatives by collaborating with fellow designers and stakeholders, conducting customer research, and turning visual concepts into production-ready layouts. Additionally, you will drive the optimization of Sokos.fi's usability through continuous A/B testing, focusing on key performance metrics like conversion and average order value.

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What qualifications are needed for the Senior Product Designer position at Sokos.fi?

To excel in the Senior Product Designer role at Sokos.fi, candidates should possess extensive experience in product design, particularly in e-commerce services. A strong portfolio showcasing previous work, proficiency in design tools such as Figma, and knowledge of design systems are essential. Familiarity with agile methodologies and the ability to utilize customer insights in the design process are also highly valued.

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How does the work culture at Sokos.fi support creativity and collaboration for Senior Product Designers?

At Sokos.fi, we foster a collaborative and creative work culture that allows Senior Product Designers to thrive. Our hybrid work model promotes flexibility, enabling teams to decide how often to meet in the office. You will join a diverse team of design professionals and have access to resources and support from the SOK Design community, which encourages knowledge-sharing and professional growth.

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What design tools are preferred for the Senior Product Designer role at Sokos.fi?

For the Senior Product Designer position at Sokos.fi, proficiency in tools such as Figma is fundamental. Familiarity with other design tools that support rapid prototyping, user testing, and collaboration with development teams is also advantageous. Your expertise in these tools will play a significant role in creating compelling user experiences.

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What opportunities for professional growth does Sokos.fi offer to Senior Product Designers?

At Sokos.fi, we are committed to supporting the professional growth of our Senior Product Designers. You will be part of a mature environment that promotes continuous learning, collaboration with experienced peers, and access to valuable resources. We also offer diverse career opportunities within the S Group, the largest private employer in Finland, enabling you to explore different paths in your career.

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Common Interview Questions for Senior Product Designer, Sokos.fi
Can you describe your design process as a Senior Product Designer?

In your response, describe your systematic approach to design, highlighting stages such as user research, ideation, prototyping, and testing. Be sure to mention how you incorporate customer feedback and insights into your designs, ensuring alignment with business goals and user needs.

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How do you handle feedback from stakeholders during the design phase?

Share your strategy for incorporating feedback from various stakeholders. Discuss how you prioritize feedback based on user-centered principles and project objectives while maintaining the integrity of your design vision.

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What strategies do you use to ensure a positive user experience?

Discuss your techniques for creating a positive user experience, such as employing user-centered design methods, conducting usability testing, and leveraging analytics data. Mention how you measure success through key metrics and iterate based on findings.

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Can you give an example of a successful A/B test you've conducted in your previous design work?

Provide a specific example where you conducted an A/B test, detailing the hypothesis, design changes made, metrics tracked, and the results. Explain how this experience informed your design decisions and impacted the overall user experience.

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How do you balance creativity and business objectives in your designs?

Explain how you navigate the dual demands of creativity and business needs. Mention techniques for aligning your design vision with business objectives, such as stakeholder communication, prioritizing user needs, and using data to support your design rationale.

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What role does customer research play in your design process?

Elucidate on how crucial customer research is to your design process. Discuss methods you've used for gathering insights, how they inform your designs, and the impact of this research on user satisfaction and business success.

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Describe your experience with design systems.

Talk about your familiarity with design systems, describing how you've used them to streamline design workflows, ensure consistency, and enhance collaboration with development teams in previous projects.

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How do you keep up with design trends and innovations in e-commerce?

Highlight your strategies for staying abreast of design trends, such as following industry blogs, participating in design communities, and attending workshops or conferences. Mention how you apply these insights to enhance your work.

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In your opinion, what makes an e-commerce user experience stand out?

Reflect on the key elements that contribute to a standout e-commerce user experience, such as intuitive navigation, personalized interactions, quick load times, and responsive design. Mention how you apply these principles in your designs to improve user engagement.

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What would you prioritize when redesigning a website's user interface?

Discuss your priorities when it comes to redesigning a user interface. Touch upon aspects like enhancing usability, aligning the design with brand identity, improving accessibility, and streamlining the user journey.

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Suomen Osuuskauppojen Keskuskunta (SOK Corporation) knows a thing or two (or 1,500) about retail. The Finnish group is active in grocery, combination convenience store/gas station, department store, specialty goods, hotel and restaurant, auto trad...

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Full-time, hybrid
DATE POSTED
April 17, 2025

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