Product Manager

Product Manager

Solink is a different kind of data-analytics software company.  We’ve successfully made  video security a source of powerful insight for business owners of franchise and retail chains. We focus on security applications that combat fraud proactively and make it easier for owners to track down problems. Today we focus on loss prevention and in the future, we see every department using video to make data-driven decisions: marketing, operations, even HR.

A job at Solink means working with an amazing team and tackling one of the biggest data problems out there.  We are venture backed and focus on continuous execution to delight our customers.  We have a creative and collaborative work environment, and all of our employees have meaningful equity in the company.

A bit about the role…

We are looking for an energetic, hands-on product manager to ensure we deliver on customer expectations as we implement and introduce new capabilities to market that set Solink apart in the industry. If you are excited about collecting and analyzing data, translating strategy into actionable plans, and exploring new opportunities to drive impactful results, then this role is for you. You'll be instrumental in defining the future of the physical security market, driving forward new product lines that redefine standards.

As a contributing member of the product team in a fast-paced environment, you will be a key driver - gaining insight and organizing priorities from various stakeholders such as our users, Sales, Marketing, Finance, Customer Success, and Operations to aid in communicating information to our engineering team through design and user validation. You will help define our product roadmap, ensure we deliver on our commitments, and "Make the Magic happen" by delivering innovative solutions, including exploring new cutting-edge product opportunities that have the potential to transform the industry.

WHO YOU ARE: 

• You have 5+ years of product management experience, ideally in SaaS, with a background in both software and hardware products.

• You understand IoT and hardware integration, with hands-on experience navigating the challenges of combining physical and digital solutions.

• You excel at translating strategy into actionable plans with clear milestones.

• You make data-driven decisions, consistently delivering on time and within budget.

• You’re comfortable with numbers and understand a product’s impact on business operations.

• You thrive in a hands-on role, embracing uncertainty and getting things done.

• You’re a collaborative team player with strong emotional intelligence.

• You communicate effectively with all stakeholders.

• You’re empathetic, user-focused, and committed to making a real impact.

• You bring an entrepreneurial, growth-oriented mindset to delivering innovative solutions.

Bonus if you...

• Have previous experience in security, video surveillance or computer vision.

• Have a computer science or engineering background.

• Truly enjoy delivering fantastic solutions that make customers and partners happy.

• You possess technical understanding of data, data structures, AI/ML, and APIs … and you love bringing these concepts to life in exciting products that add value for customers and partners.

SECURITY REQUIREMENTS:

• Candidates must undergo a criminal records check upon hire;

• Be a Canadian Citizen (dual citizens included), or eligible to work in Canada;

• Be willing to comply with Solink’s own security policies and standards.

WHAT WILL YOU DO?

• Define and guide requirements for Solink’s product strategy, ensuring alignment with customer needs and business goals.

• Drive products end-to-end, from inception to deployment, collaborating closely with all departments including Sales, Customer Success, Marketing, Finance, Support, and Operations.

• Plan and manage the product roadmap, setting clear priorities, ensuring alignment with other product teams and engineering, and communicating effectively to streamline development.

• Define feature requirements and work closely with product designers, developers, and suppliers to deliver customer-oriented solutions that drive real value and align with customer needs.

• Engage with internal teams and customers to understand various integration needs, requirements, and critical business questions.

• Manage multiple projects simultaneously, focusing on fast, iterative progress while keeping expectations clear and meeting deadlines.

• Focus on delivering secure, reliable outcomes that meet deadlines and drive sustainable growth.

WHAT IS SOLINK?

Solink is transforming conventional data into ‘smart’ data. Solink connects and synchronizes brick-and-mortar business systems like video + Point of Sale data, to create insight into loss prevention, security, and operations issues. We find new and powerful ways for businesses to get real value from the data and footage created daily by their standard systems.

We’re one of Ottawa’s fastest growing companies. We're not just a tech and security company - we are rapidly evolving the way that we use and think about video security, data analytics and technology. We're enhancing the status quo to positively impact clients and customers' businesses.

We’re on a steep growth trajectory, which means lots to do, lots to learn, and lots to experience! What an exciting adventure ahead - and our Solinkians make the greatest travel companions… 

Solink thrives because of our team; we know that in our business and in our daily work, people make all the difference. We’re looking for people who are driven by curiosity, hungry to innovate and striving to make an impact. 

WHY WORK AT SOLINK? 

Working with us means you’ll be working for a company that values your input and allows you to bring your ideas to life.  We offer a collaborative, creative, supportive work environment with a culture that is undeniably fun… 

All that - PLUS we offer…..

• Flexibility in your chosen hours of work by helping you get "stuff" done (encourages that work life balance);

• Opportunities for growth based on merit, skill, and initiative;

• Friendly, welcoming and team-oriented atmosphere that fosters collaboration;

• Creative and innovative environment that mentors, supports, motivates and inspires you to make an impact;

• Interesting and exciting assignments ranging in size, type and complexity;

• An “open-door” policy where communication and brainstorming is encouraged;

• A really positive and fun environment working with an incredibly ENERGETIC team;

• Fully paid Health / dental benefits offered immediately (an additional $500 spending account for items that aren’t covered in our AMAZING benefits program);

• Monthly reimbursement toward a health and wellness; 

• Extracurricular SOLINKIAN social events (annual “solink-o de mayo”, so-learns, sports teams,  so-lunches, team builders, and much more)

• Please note: We currently operate within a hybrid approach.

We know that everyone has different experiences and that’s what makes all of us so unique. Solink is an Equal Opportunity Employer. We’re looking at building our team of great people and we know that comes in various forms. We are committed to a diverse and representative workforce, an open and inclusive work environment and we encourage all candidates with interest to apply. We will provide accommodation on request through all parts of the selection process. 

HOW TO APPLY?

Please submit your cover letter and resume addressed to R2-D2 outlining why you would be the right fit for this position.  

Solink welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process