Job details

Solutions Manager/Business Analyst

Overview:

HarperCollins is looking for a Solutions Manager/Business Analyst to work on the Solutions Management Team in the IT Department. The Solutions team works closely with all Publishing department users (Editorial, Marketing, Contracts, Production, Sales, and Inventory) to implement new applications and manage their existing workflows. The ideal Solutions Manager will be a creative, communicative, and collaborative team member with previous business analysis experience.

The role is primarily remote but will require travel to the NYC office or other locations periodically.

Responsibilities:

Collaborates with the business on gathering requirements for new system requests, existing system change requests, and/or reengineering current workflow.
Documents the above in a clear and concise manner for both business sign-off and development review.
Creates the project plan, agendas, meeting notes, and schedule meetings independently or with Project Management.
Manages all development tickets (tasks, bugs, enhancements) in IT ticket management software.
Collaborates with developers on system builds and enhancements.
Collaborates with data team on configuration, conversion, and reporting.
Creates and validates conversion and interface datamaps.
Configures systems, add looks up values, translations, etc.
Interprets and analyzes data from various sources.
Collaborates with QA on system testing.
Creates test plans independently or with the QA Department.
Creates user how to guides independently or with technical trainers.
Conducts user acceptance testing and training sessions.
Presents updates to upper management.

Qualifications:

2-4 years as an IT Business Analyst or Functional Analyst
Publishing experience is preferred
Microsoft Office skills with proficiency in MS Word and Excel is required
Microsoft SQL Server skills with basic database knowledge and ability to write SELECT and JOIN queries preferred
JIRA and Confluence experience preferred
Excellent communication skills, both spoken and written
Excellent collaboration skills with all project delivery team members
Comfortable leading meetings and delivering updates on progress, risks, issues, challenges
A creative problem solver who can envision different solutions and approaches
Ability/confidence to make sound decisions or know when to escalate/ask for assistance

HarperCollins Publishers is a company full of people who are passionate about books. When you apply for a position, we want to know why you want to work here, and why you are interested in the job. That’s why cover letters are strongly preferred.

The salary range for this position is $120,000-$135,000. We recognize that attracting the best talent is key to our strategy and success as a company. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates. The quoted salary range represents our good faith estimate as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process.

In addition to cash compensation, the company provides a comprehensive and highly competitive benefits package, with a variety of physical health, retirement and savings, caregiving, emotional wellbeing, transportation, and other benefits, including "elective" benefits employees may select to best fit the needs and personal situations of our diverse workforce.

HarperCollins Publishers is an equal opportunity employer.

By HarperCollins

HarperCollins Publishers has a real page-turner on its hands. The book-publishing subsidiary of Rupert Murdoch's News Corp., HarperCollins is the publisher of best-sellers including Coraline by Neil Gaiman, SuperFreakanomics by Steven Levitt and S...

FUNDING

INDUSTRY

TEAM SIZE

LOCATION

Hybrid, based in New York, NY

DATE POSTED

July 24, 2023