Spa Coordinator

Come join our award winning Day Spa! Named BEST DAY SPA 2022 Reader's Choice Award - by EAST BAY TIMES
Spavia Pleasant Hill is seeking a Spa Coordinator/Sales Associate to join our team! We are an independently owned and operated luxury day spa located in Pleasant Hill, CA.

Spavia guests enjoy luxurious spa amenities along with a full variety of award-winning treatments. We provide a full variety of massage, skin care, spray tanning, full body waxing, mineral makeup, body wraps/scrubs, and now offering eyelash extensions! We strive to provide an exceptional experience for every guest, every visit. We couldn’t complete any of this without a strong, passionate, capable team.

As a SpaCoordinator/Sales Associate, you are the face of our spa. Our Spa Coordinator/Sales Associates portray a polished and professional demeanor at all times. Spa Attendant/Sales Associates are friendly, courteous, and go above and beyond so each guest feels as if they’re a guest in our home. We pride ourselves in hiring quality professionals who advocate the true meaning of an exceptional guest experience and build a long-lasting rapport for guests to return again and again.

Employee Benefits

• Comprehensive Medical, Dental and Chiropractic Benefits for 25+ hours
• We offer a company sponsored 401k Investment Savings Program
• W2 employee
• Paid Vacation and Paid Sick Time Benefits for part-time and full-time employees
• FREE Monthly Massage or Skincare Treatments for eligible employees
• Generous discounts on products and treatments, along with friends and family discounts
• We Provide Paid Quarterly Training!
• Discount on products and treatments, along with friends and family discounts

Why join the Spavia family

• Advancement opportunities in leadership with the fastest-growing spa franchise in the country. Our atmosphere is well suited for your personal growth and development
• Competitive commission / bonus payout structure / employee benefits
• We are family: giving, respectful, team atmosphere, and fun!

Job Responsibilities

Spa Coordinator Responsibilities

• Membership, spa boutique, and product sales
• Greeting and assisting guests
• Scheduling appointments and answering phones
• Checking guests in and out and ensuring the accuracy of all transactions
• Maintaining a beautiful spa, retail space, and reception area
• Provide education to guests regarding our Spavia story, our spa boutique products and items, and our treatments offered for optimal results
• Maintain and provide accurate and timely responses to all guest inquiries and ensuring an exceptional guest experience
• Willingness to work as a team player to proactively support the spa’s needs
• Attention to detail in all aspects of spa coordinators responsibilities

Required Skills and Qualifications

Spa Coordinator Requirements:

• Minimum high school diploma.
• Self motivated
• Reliable, punctual, passionate and goal-driven
• Professional, team player
• Articulate speaker with an ability to multitask
• Combined education and previous customer service / administrative and retail experience is strongly desired

Job Type: Part or Full-Time positions available. Flexibility is a plus.